Mercury Milan (2011 year). Manual

STEERING WHEEL CONTROLS (IF EQUIPPED)
Radio control features

VOL + (Volume): Press to increase
the volume.

VOL – (Volume): Press to decrease
the volume.

(Seek): Press to select

the previous/next radio station
preset, CD track or satellite radio
channel (if equipped) depending on
which media mode you are in.

MEDIA: Press repeatedly to scroll
through available audio modes.

Navigation system hands free
control features (if equipped)

Press and hold

control briefly

until the voice

icon appears on

the navigation display to use the
voice command feature.

Press

to complete a voice

command.

For further information on the
navigation system, refer to the Navigation System supplement.

SYNC

威 system hands free

control feature (if equipped)

Press

briefly to use the voice

command feature. You will hear a
tone and LISTENING will appear in
the radio display. Press and
hold

to exit voice command.

Press

to activate phone mode or

answer a phone call. Press and
hold

to end a call or exit phone

mode.
Press

to scroll through various menus and selections. Press

OK to confirm your selection.

Driver Controls

2011 Milan (mln)
Owners Guide, 1st Printing
USA (fus)

For further information on the SYNC

威 system, refer to the SYNC威

supplement.

Navigation system/SYNC

威 hands

free control features (if
equipped)

Press

control briefly until the

voice

icon appears on the

Navigation display to use the voice
command feature.

Press

to activate phone mode or

answer a phone call. Press and
hold

to exit phone mode or end

a call.

For further information on the Navigation system/SYNC

威 system, refer to

the Navigation System and SYNC

威 supplements.

MOON ROOF (IF EQUIPPED)

You can move the glass panel of the moon roof back to open or tilt up
(from the closed position) to ventilate the vehicle.

WARNING: Do not let children play with the moon roof or leave
children unattended in the vehicle. They may seriously hurt

themselves.

To open the moon roof:

The moon roof is equipped with an
automatic, one-touch, express
opening, closing and venting feature.
Press and release the rear portion of
the control. To stop motion at any
time during the one-touch
operation, press the control a
second time.

Driver Controls

2011 Milan (mln)
Owners Guide, 1st Printing
USA (fus)

WARNING: When closing the moon roof, you should verify that
it is free of obstructions and ensure that children and/or pets are

not in the proximity of the moon roof opening.

To close the moon roof:

The moon roof is equipped with an automatic, one-touch, express closing
feature. Press and release the front portion of the control. To stop
motion at any time during the one-touch closing, press the control again.

Bounce-back:

When an obstacle has been detected in the moon roof opening as the
moon roof is closing, the moon roof will automatically open and stop at a
prescribed position. This is known as “bounce-back”. If the ignition is
turned off (without accessory delay being active) during bounce-back,
the moon roof will move until the bounce-back position is reached.

Bounce-back override:

To override bounce-back, press and hold the front portion of the control.
For example: Bounce-back can be used to overcome the resistance of ice
on the moon roof or seals. If during a bounce-back condition, the control
is released to the neutral position, then held in the one-touch position
within two seconds after the moon roof reaches the bounce-back
position, the moon roof will travel with no bounce-back protection.
If the control is released before the moon roof reaches fully closed or the
ignition is turned off (without accessory delay being active), the moon
roof will stop. Security override can be used if the moon roof movement
is restricted in some way, for example, if there is ice on the moon roof or
seals.

To vent:
• To tilt the moon roof into the vent position (when the glass panel is

closed), press and release the front portion of the control.

• To close the moon roof from the vent position, press and hold the rear

portion of the control until the glass panel stops moving.

The moon roof has a sliding shade that can be opened or closed when
the glass panel is shut. To close the shade, pull it toward the front of the
vehicle

Driver Controls

2011 Milan (mln)
Owners Guide, 1st Printing
USA (fus)

Accessory delay:

With accessory delay, the window switches, audio system, and moon roof
(if equipped) may be used for up to 10 minutes after the ignition switch
is turned off or until any door is opened.

Note: If equipped with global open windows, you can open the vehicle’s
front windows and moon roof (if equipped) by using the control on the
remote transmitter. Refer to Global open windows earlier in this
chapter.

UNIVERSAL GARAGE DOOR OPENER (IF EQUIPPED)

Your vehicle may be equipped with a universal garage door opener which
can be used to replace the common hand-held transmitter.

Car2U

姞 Home Automation System (if equipped)

The Car2U

威 Home Automation

System is a universal transmitter
located in the driver’s visor that
includes two primary features – a
garage door opener and a platform
for remote activation of devices
within the home. The Car2U

威

system’s garage door opener
function replaces the common
hand-held garage door opener with a three-button transmitter that is
integrated into the interior of your vehicle. After being programmed for
garage doors, the Car2U

威 system transmitter can be programmed to

operate security devices and home lighting systems.

WARNING: Make sure that people and objects are clear of the
garage door or security device you are programming. Do not

program the Car2U

威 system with the vehicle in the garage.

Driver Controls

2011 Milan (mln)
Owners Guide, 1st Printing
USA (fus)

Do not use the Car2U

威 system with any garage door opener that lacks

safety stop and reverse features as required by U.S. Federal Safety
Standards (this includes any garage door opener manufactured before
April 1, 1982).

Be sure to keep the original remote control transmitter for use in other
vehicles as well as for future Car2U

威 system programming. It is also

recommended that upon the sale or lease termination of the vehicle, the
programmed Car2U

威 system buttons should be erased for security

reasons. Refer to Erasing the Car2U

威 Home Automation System

buttons later in this section.

Read the instructions completely before attempting to program the
Car2U

威 system. Because of the steps involved, it may be helpful to have

another person assist you in programming the transmitter.

Additional Car2U

威 system information can be found on-line at

www.learcar2U.com or by calling the toll-free Car2U

威 system help line at

1-866-572-2728.

Types of garage door openers (rolling code and fixed code)

The Car2U

威 Home Automation System may be programmed to operate

rolling code and fixed code garage door openers.
• Rolling code garage door openers were produced after 1996 and are

code protected. Rolling code means the coded signal is changed every
time your remote control garage door opener is used.

• Fixed code garage door openers were produced prior to 1996. Fixed

code uses the same coded signal every time. It is manually
programmed by setting DIP switches for a unique personal code.

If you do not know if your garage
door opener is a rolling code or
fixed code device, open your garage
door opener’s remote control battery
cover. If a panel of DIP switches is
present your garage door opener is
a fixed code device. If not, your
garage door opener is a rolling code
device.

2 3 4

9 10 11 12

CTS 206-12 T124

Driver Controls

2011 Milan (mln)
Owners Guide, 1st Printing
USA (fus)

Rolling code programming

Note: Programming the rolling code garage door opener involves
time-sensitive actions. Read the entire procedure prior to beginning so
you will know which actions are time-sensitive. If you do not follow the
time-sensitive actions, the device will time out and you will have to
repeat the procedure.

Note: Do not program the Car2U

威 system with the vehicle in the garage.

Make sure that your key is on and engine off while programming the
transmitter.

1. Firmly press the two outer
Car2U

威 system buttons for

1–2 seconds, then release.

2. Go to the garage to locate the
garage door opener motor and its
“learn” button. You may need a
ladder to reach the unit and you
may need to remove the unit’s cover
or light lens to locate the “learn”
button. Press the “learn” button,
after which you will have
10–30 seconds to return to your
vehicle and complete the following
steps. If you cannot locate the
“learn” button, refer to the Owner’s Guide of your garage door opener or
call the toll-free Car2U

威 system help line at 1-866-57Car2U

(1-866-572-2728).

Driver Controls

2011 Milan (mln)
Owners Guide, 1st Printing
USA (fus)

3. Return to your vehicle. Press and
hold the Car2U

威 system button you

would like to use to control the
garage door. You may need to hold
the button from 5–20 seconds,
during which time the selected
button indicator light will blink
slowly. Immediately (within
1 second) release the button once the garage door moves. When the
button is released, the indicator light will begin to blink rapidly until
programming is complete.

4. Press and release the button again. The garage door should move,
confirming that programming is successful. If your garage door does not
operate, repeat the previous steps in this section.

After successful programming, you will be able to operate your Car2U

威

system by pressing the button you programmed to activate the opener.
The indicator light above the selected button will turn on to confirm that
the Car2U

威 system is responding to the button command.

To program another rolling code device such as an additional garage door
opener, a security device or home lighting, repeat Steps 1 through 4
substituting a different function button in Step 3 than what you used for
the garage door opener. For example, you could assign the left-most
button to the garage door, the center button to a security device, and
the right-most button to another garage door opener.

Note: The Car2U

威 system allows for three devices to be programmed. If

you need to change or replace any of the three devices after it has been
initially programmed, it is necessary to erase the current settings using
the Erasing the Car2U

威 Home Automation System buttons procedure

and then programming all of the devices being used.

Fixed code programming

Note: Do not program the Car2U

威 system with the vehicle in the garage.

Make sure that your key is on and engine off while programming the
transmitter.

Driver Controls

2011 Milan (mln)
Owners Guide, 1st Printing
USA (fus)

1. To program units with fixed code DIP switches, you will need the
garage door hand-held transmitter, paper and a pen or pencil.

2. Open the battery cover and record the switch settings from left to
right for all 8 to 12 switches. Use the figure below:

When a switch is in the up, on, or + position, circle “L.”

When a switch is in the middle, neutral, or 0 position, circle “M.”

When a switch is in the down, off, or – position, circle “R.”

Switch position

10 11 12

Up, on or +

Middle, neutral or 0

Down, off or –

L=left; M=middle; R=right

3. To input these positions into the
Car2U

威 system, simultaneously

press all three Car2U

威 system

buttons for a few seconds and then
release to put the device into
programming mode. The indicator
lights will blink slowly. Within
2.5 minutes enter your
corresponding DIP switch settings
from left to right into your Car2U

威 system by pressing and releasing the

buttons corresponding to the settings you circled.

4. After inputting switch settings, simultaneously press and release all
three Car2U

威 system buttons. The indicator lights will turn on.

Driver Controls

2011 Milan (mln)
Owners Guide, 1st Printing
USA (fus)

5. Press and hold the Car2U

威

system button you would like to use
to control the garage door.
Immediately (within 1 second)
release the button once the garage
door moves. During this time the
selected button indicator light will
blink slowly. Do not release the
button until you see the garage door move. Most garage doors open
quickly. You may need to hold the button from 5–55 seconds before
observing movement of the garage door.

6. The indicator light will (begin to) blink rapidly until programming is
complete. If your garage door opener does not operate following these
steps, repeat Steps 2 through 6. Otherwise, call the toll-free Car2U

威 help

line at 1-866-57Car2U (1-866-572-2728).

After successful programming, you will be able to operate your Car2U

威

system by pressing the button you programmed to activate the opener.
The indicator light above the selected button will turn on to confirm that
the Car2U

威 system is responding to the button command.

Erasing the Car2U

姞 Home Automation System buttons

Note: The system allows for three devices to be programmed. If you
need to change or replace any of the three devices after it has been
initially programmed, it will be necessary to erase the current settings
using the procedure below and then reprogramming all of the devices
being used.

To erase programming on the Car2U

威 system (individual buttons cannot

be erased), use the following procedure:

1. Firmly press the two outside
Car2U

威 system buttons

simultaneously for approximately
20 seconds until the indicator lights
begin to blink rapidly. The indicator
lights are located directly above the
buttons.

2. Once the indicator lights begin to
blink, release your fingers from the
buttons. The codes for all buttons
are erased.

If you sell your vehicle equipped with the Car2U

威 system, it is

recommended that you erase the programming for security reasons.

Driver Controls

2011 Milan (mln)
Owners Guide, 1st Printing
USA (fus)

FCC and RSS-210 Industry Canada Compliance

The Car2U

威 system complies with Part 15 of the FCC rules and with

RSS-210 of Industry Canada. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2)
This device must accept any interference received including interference
that may cause undesired operation.

Changes and modifications to the Car2U

威 system transmitter by other

than an authorized service facility could void authorization to use the
equipment.

POSITIVE RETENTION FLOOR MAT

WARNING: Do not install additional floor mats on top of the
factory installed floor mats as they may interfere with the

accelerator or the brake pedals.

Position the floor mat so that the
eyelet is over the retention post and
press down to lock in. Make sure
that the mat does not interfere with
the operation of the accelerator or
the brake pedal. To remove the floor
mat, reverse the installation
procedure.

INTERIOR TRUNK CONTROL

Press the remote trunk release
control on the instrument panel to
the left of the steering wheel.

Driver Controls

2011 Milan (mln)
Owners Guide, 1st Printing
USA (fus)

KEYS

Your vehicle is equipped with two
Integrated Keyhead Transmitters
(IKTs). The key blade functions as a
programmed key which starts the
vehicle and unlocks/locks all the
doors. The transmitter portion
functions as the remote entry
transmitter.

Your IKTs are programmed to your vehicle; using a non-programmed key
will not permit your vehicle to start. If you lose your authorized dealer
supplied IKTs, replacement IKTs are available through your authorized
dealer. Standard SecuriLock

威 keys without remote entry transmitter

functionality can also be purchased from your authorized dealer if
desired.

Always carry a spare key with you in case of an emergency.

For more information regarding programming replacement IKTs, refer to
the SecuriLock

威 passive anti-theft system section later in this chapter.

Note: Your vehicle’s IKTs were
issued with a security label that
provides important vehicle key cut
information. It is recommended that
you keep the label in a safe place
for future reference.

Locks and Security

2011 Milan (mln)
Owners Guide, 1st Printing
USA (fus)

MYKEY™

The MyKey™ feature allows you to program a restricted driving mode to
promote good driving habits. All but one of the keys programmed to the
vehicle can be activated as a MyKey™. The key will remain restricted
until MyKey™ is cleared. Any remaining keys are referred to as an
“administrator key” or admin key. The admin key can be used to create a
MyKey™, program optional MyKey™ settings, and clear the MyKey™
feature. When the MyKey™ feature is enabled the user can use system
check in the message center to see how many MyKeys™ and admin keys
are programmed to the vehicle, and see the total distance the vehicle has
been driven with the MyKey™ active.

MyKey™ restricted features

Standard settings – these settings cannot be changed
• Belt-Minder cannot be disabled. The audio system will be muted

whenever Belt-Minder

威 is activated until the safety belts are buckled.

Refer to the Seating and Safety Restraints chapter for a detailed
description of Belt-Minder

威 operation.

• Low fuel warnings are displayed in the message center followed by a

chime when the distance to empty value reaches 75 miles (120 km).

• The following systems, if equipped, cannot be turned off: reverse

sensing system, Blind Spot Information System (BLIS

威) with cross

traffic alert and collision warning system.

Optional settings – these settings can be changed
• Vehicle speed is limited to 80 mph (130 km/h). Visual warnings are

displayed followed by a chime when the vehicle speed has reached
80 mph (130 km/h).

• Visual warnings are displayed followed by a chime when a preselected

vehicle speed of 45, 55 or 65 mph (75, 90, or 105 km/h) is exceeded.

• The maximum volume of the audio system is limited to 45%. MYKEY

VOLUME LIMITED will be displayed in the audio system display when
attempting to exceed the limited volume.

• The AdvanceTrac威 system cannot be turned off. When this optional

setting is on, the MyKey™ user will not be able to deactivate the
system. Note: It may be beneficial to deactivate the AdvanceTrac

威

system if the vehicle is stuck in snow, mud or sand.

Locks and Security

2011 Milan (mln)
Owners Guide, 1st Printing
USA (fus)

Create a MyKey™

To program MyKey™ on one of the keys programmed to the vehicle,
insert the key that you want to make a MyKey™ into the ignition. Turn
the ignition on. Use the message center buttons to do the following:

1. Press SETUP until PRESS RESET TO CREATE MYKEY is displayed.

2. Press and release the RESET button. HOLD RESET TO CONFIRM
MYKEY will be displayed.

3. Press and hold the RESET button for two seconds until MARK THIS
AS RESTRICTED is displayed.

4. Wait until KEY RESTRICTED AT NEXT START is displayed.

MyKey™ is successfully programmed. Make sure you label it so you can
distinguish it from the admin keys. Note: To program the optional
settings go to Step 2 in the Programming MyKey™ Optional Settings
section. If your vehicle is equipped with remote start, see the Using
MyKey™ with Remote Start Systems section.

Note: The MyKey™ can be cleared within the same key cycle that it was
created, otherwise a standard key (administrator key) is required to
clear the MyKey™ programming. To clear all MyKeys™ go to Step 2 in
the Clear MyKey™ section.

Programming MyKey™ Optional Settings

Turn the ignition on using an admin key. To program the optional
settings, use the message center buttons to do the following:

1. Press SETUP until RESET FOR MYKEY SETTINGS is displayed.

2. Press and release the RESET button to display MyKey setup menus.
The first menu shown is:

MYKEY MAX MPH <80 MPH> OFF

3. If you don’t want to change the maximum speed setting, press the
SETUP button to display the next menu. The remaining menus appear as
follows with the default settings shown:

MYKEY MPH TONES 45 55 65 <OFF>
MYKEY VOLUME LIMIT <ON> OFF
MYKEY ADVTRAC CTRL ON <OFF>.

4. On any of the menus press RESET to highlight your choice with the
<…>.

5. Press SETUP to enter your choice. The next optional setting will be
displayed.

6. Repeat Steps 4 and 5 until you are done changing the optional
settings.

Locks and Security

2011 Milan (mln)
Owners Guide, 1st Printing
USA (fus)

Clear MyKey™

To reset all MyKeys™ as admin keys, do the following:

1. Turn the vehicle on using the admin key.

2. Press SETUP until PRESS RESET TO CLEAR MYKEY is displayed.

3. Press and release the RESET button. HOLD RESET TO CONFIRM
CLEAR is displayed.

4. Press and hold the RESET button for two seconds until ALL MYKEYS
CLEARED is displayed.

Check MyKey™ system status

The vehicle system check will provide the status of the following
MyKey™ parameters:
• MYKEY MILES — This odometer only tracks mileage when a MyKey™

is used. If mileage does not accumulate as expected, then the
MyKey™ is not being used by the intended user. The only way to
reset this odometer to zero is by clearing MyKey™. If this odometer is
lower than the last time you checked, then the MyKey™ system has
been recently cleared.

• # MYKEY(S) PROGRAMMED — Indicates how many MyKeys™ are

programmed to the vehicle. Can be used to detect deletion of a
MyKey™.

• # ADMIN KEYS PROGRAMMED — Indicates how many admin keys

are programmed to the vehicle. Can be used to detect if an additional
spare key has been programmed to the vehicle

Refer to Message center in the Instrument Cluster chapter for MyKey™
system warnings displays.

Using MyKey™ with remote start systems

MyKey™ is not compatible with non-Ford approved aftermarket remote
start systems. If you choose to install a remote start system please see
your authorized dealer for a Ford approved remote start system.

When using a Ford-approved remote start system, the default settings
will recognize the remote start system as an additional admin key with
its associated privileges. Program the remote start system as a MyKey™
in addition to the key that they have already programmed as a MyKey™.
To program the remote start system as MyKey™, do the following:

1. Enter the vehicle and close all doors.

2. Remote start the vehicle using a remote start fob.

3. Follow Steps 1-4 in the Create a MyKey™ section.

Locks and Security

2011 Milan (mln)
Owners Guide, 1st Printing
USA (fus)

Note: For all vehicles, the number of MYKEY(S) PROGRAMMED or
ADMIN KEYS PROGRAMMED that is displayed in the MyKey™ system
status menus will include the remote start system as an additional key in
the total count. See the Check MyKey™ system status section.

Note: For all vehicles with remote start installed, it is possible to
program all ’real’ keys as MyKeys™, in which case, you will need to use
your remote start system to reset all MyKeys™ as admin keys by doing
the following:

1. Enter the vehicle, close all doors.

2. Remote start the vehicle using your remote start fob.

3. Follow Steps 1-4 in the Clear MyKey™ section.

Troubleshooting

Condition

Potential Causes

Can’t create a MyKey™

• Key in the ignition is already a MyKey™.

• Key in the ignition is the last remaining

admin key (there always has to be at least
one admin key).

•SecuriLock威 Passive Anti-Theft System is

disabled or in unlimited mode

• Vehicle has been started using a remote

start system that is programmed as MyKey™.
Refer to Using MyKey™ with remote start
systems section.

Cannot program the
MyKey™ optional
settings

• Key in the ignition is a MyKey™

• No MyKeys™ are programmed to the

vehicle. Refer to Create a MyKey™ section

• Vehicle has been started using a remote

start system that is programmed as a
MyKey™. Refer to Using MyKey™ with
remote start systems section.

Cannot clear MyKey™

• Key in the ignition is a MyKey™

• No MyKeys™ are programmed to the

vehicle. Refer to Create a MyKey™ section

• Vehicle has been started using a remote

start system that is programmed as a
MyKey™. Refer to MyKey™ with remote
start systems section.

Lost the only admin key

• Purchase a new key from your authorized

dealer

Locks and Security

2011 Milan (mln)
Owners Guide, 1st Printing
USA (fus)

Condition

Potential Causes

Lost any key

• For programming spare keys, refer to the

Programming spare keys section in this
chapter.

I accidentally
programmed all keys as
MyKeys™

• Vehicle has a remote start system that is

recognized as an admin key. Refer to the
Using MyKey™ with remote start systems
section to reset all MyKeys™ as admin keys.

MyKey™ programmed
total includes one
additional key

• Unknown key has been programmed to the

vehicle as a MyKey™.

• Vehicle is equipped with a remote start

system. Refer to Using MyKey™ with
remote start systems section.

Admin keys
programmed total
includes one additional
key

• Unknown key has been programmed to the

vehicle as admin key.

• Vehicle is equipped with a remote start

system. Refer to Using MyKey™ with
remote start systems section.

MyKey™ miles do not
accumulate

• MyKey™ is not being used by the intended

user.

• MyKey™ system has been recently cleared.

POWER DOOR LOCKS
• Press the

control to unlock all

doors.

• Press the

control to lock all

doors.

Smart locks

This feature attempts to help prevent you from locking yourself out of
the vehicle if your key is still in the ignition.

When you open one of the front doors and you lock the vehicle with the
power door lock control (on the driver or passenger door trim panel), all
the doors will lock, then all doors will automatically unlock reminding
you that your key is still in the ignition.

Locks and Security

2011 Milan (mln)
Owners Guide, 1st Printing
USA (fus)

Mercury Milan (2011 year). Manual - part 6