Ford Fusion (2018 year). Manual - part 89

Voice Command

3

[text] (messages | message)

help

___ is a dynamic listing that should be the
name of a contact in your phonebook. For
example you could say "Call Home".

1

 See Dial table below.

2

 These commands are only valid while in

a phone call.

3

 See the text message table below.

Dial Commands

Press the voice button and when prompted
say any of the following commands:

Voice Commands

411 (four-one-one), 911 (nine-one-one)

700 (seven hundred)

800 (eight hundred)

900 (nine hundred)

Clear (deletes all entered digits)

Delete (deletes last set of digits entered)

Number <0-9>

Plus

Pound (#)

Star (*)

Note: To exit dial mode, press and hold the
phone button or press any button on the
audio system.

To access text messages say:

Voice Command

[text] (messages | message)

Then say any of the following:

(listen to | read) ([text] message)

forward (text | [text] message)

reply to (text | [text] message)

call [sender]

Phonebook Hints

To hear how the SYNC system speaks a
name browse phonebook, select a contact
and press:

Menu Item

Hear it

Changing Devices Using Voice
Commands

Using SYNC, you can easily access multiple
phones, ipods, or USB devices. to switch
devices say:

Voice Command

You can state the name of
the desired device, such as

“My iPhone”,“My Galaxy”

or“My iPod”. SYNC may

ask you to confirm the type

of device (Phone, USB, or

Bluetooth Audio).

(connect |

device) ___

Making Calls

E142599

Press the voice button. When
prompted, say:

Voice Command

call [[a] name]

SYNC prompts you to say
the numbers that you wish
to dial. After you say the
numbers, the system
confirms it. You can then
say:

dial [[a]
number]

When the system has stated the
number, you say any of the following:

Voice Command

This initiates the call.

(dial | send)

This erases the spoken
digits.

(delete |
correct)

To end the call, press the end call button

on the steering wheel or select the end call
option in the audio display.

Receiving Calls

Accepting calls

When receiving a call, you can answer the
call by pressing the accept call button on
the steering wheel or use the screen.

To use the screen to accept a call
select:

Menu Item

Accept

Rejecting Calls

When receiving a call, you can reject the
call by pressing the reject call button on
the steering wheel or use the screen.

To use the screen to reject a call select:

Menu Item

Reject

Ignore the call by doing nothing.

Phone Options during an Active
Call

During an active call, you have more menu
features that become available, such as
putting a call on hold or joining calls.

To access this menu, choose one of the
options available at the bottom of the
audio display or select More to choose
from the following options:

Description and action

Menu Item

Switch your vehicle's microphone off. To switch the
microphone on, select the option again.

Mic. off

Switch a call from an active hands-free environment to
your cellular phone for a more private conversation. When
selected, the audio display indicates the call is private.

Privacy

Put an active call on hold. When selected, the audio display
indicates the call is on hold.

Hold

Enter numbers using the audio system's numeric keypad
(for example, numbers for passwords).

Dial a number

Join two separate calls. The system supports a maximum
of three callers on a multiparty or conference call.

Join calls

1. Select the More option.
2. Access the desired contact through the system or use
voice commands to place the second call. Once actively
in the second call, select the More option.
3. Scroll to the option to join calls and press the OK button.

Access your phonebook contacts.

Phonebook

1. Select the More option.
2. Scroll to the option for phonebook and press the OK
button.
3. Scroll through your phonebook contacts.
4. Press the OK button again when the desired contact
appears in the audio display.
5. Press the OK button or dial button to call the selection.

Access your call history log.

Call History

1. Select the More option.
2. Scroll to the option for call history and press the OK
button.
3. Scroll through your call history options (incoming,
outgoing or missed).
4. Press the OK button again when the desired selection
appears in the audio display.
5. Press the OK button or dial button to call the selection.

Accessing Features through the
Phone Menu

You can access your call history,
phonebook, sent text messages, as well
as access phone and system settings.

1.

Press the PHONE button to enter the
phone menu.

2. Select one of the options available.

Description and action

Display

Enter numbers using the audio system's numeric keypad.

Dial a number

Access your downloaded phonebook.

Phonebook

1. Press the OK button to confirm and enter. You can use
the options at the bottom of the screen to access an
alphabetical category quickly. You can also use the letters
on the audio system's numeric keypad to jump in the list.
2. Scroll through your phonebook contacts.
3. Press the OK button again when the desired selection
appears in the audio display.
4. Press the OK button or dial button to call the selection.

Access any previously dialed, received or missed calls.

Call History

1. Press the OK button to select.
2. Scroll to select incoming, outgoing or missed calls. Press
the OK button to make your selection.
3. Press the OK button or dial button to call the selection.

Select 1 of 10 speed dial entries. To set a speed dial entry,
go to the phonebook and then press and hold one of the
numbers on the audio system's numeric keypad.

Speed Dial

Send, download and delete text messages.

Text messaging

Access the option for Bluetooth Device menu listings (add,
connect, set as primary, on or off, delete).

BT Devices

View various settings and features on your phone.

Phone settings

Text Messaging

Note: This is a phone-dependent feature.

SYNC allows you to receive, send,
download and delete text messages. The
system can also read incoming text
messages to you so that you do not have
to take your eyes off the road.

Receiving a Text Message

Note: This is a phone-dependent feature.
Your phone must support downloading text
messages using Bluetooth to receive
incoming text messages.

Note: This is a speed-dependent feature
and is only available when your vehicle is
traveling at 3 mph (5 km/h) or less.

When a new message arrives, an audible
tone sounds and the audio display
indicates you have a new message.

To hear the message you can say:

Description and

action

Voice command

Select this option
to have the system
read the message
to you.

(listen to | read)
([text] message)