Ford Explorer (2018 year). Manual - part 95

Phonebook preferences

Menu Item

Push the desired contacts on your cellular phone. See your
device's manual on how to push contacts. Press the OK
button to add more contacts from your phonebook.

Add contacts

When a message asking you to delete appears, select the
option to confirm. Press the OK button to delete the
current phonebook and call history. The system takes you
back to the menu for phone settings.

Delete

Press the OK button to select and download your phone-
book to the system.

Download now

When automatic download is on, the system deletes any
changes (additions or deletions) saved in the system since
your last download.

Auto-download

When automatic download is off, the system does not
download your phonebook when your cellular phone
connects to SYNC.

You can only access your phonebook, call history and text
messages when your paired cellular phone connects to
the system. Check or uncheck this option to download
your phonebook automatically each time your phone
connects to the system. Download times are phone-
dependent and quantity-dependent.

Enabling this feature allows you to select how your
contacts are displayed. You can select:

Sorting Pref.

Last/First name

First/Last name

Bluetooth Devices

The Bluetooth Devices menu allows you
to add, connect and delete devices as well
as set a phone as primary.

1.

Press the PHONE button.

2. Scroll until Bluetooth Devices appears,

and then press the OK button.

Select from the following options:

Description and action

Menu Item

Pair additional phones to the system.

Add

1. Select the option to add to start the pairing process.

 (If Equipped)

Description and action

Menu Item

2. When a message to begin pairing appears in the audio
display, search for SYNC on your phone. See your phone's
manual if necessary.
3. When prompted on your cell phone’s display, confirm
that the PIN provided by SYNC matches the PIN displayed
on your cell phone. Skip the next step. If you are prompted
to enter a PIN on your device, it does not support Secure
Simple Pairing. To pair, enter the PIN displayed on the
screen. The display indicates when the pairing is
successful.
4. When the option to set the phone as primary appears,
select either yes or no.
5. SYNC may prompt you with more cell phone options.
Your cell phone may also prompt you to give SYNC
permission to access information. For more information
on your cell phone’s capability, see your cell phone’s
manual and visit the website.

Select the delete option and confirm when the system
asks to delete the selected device. After deleting a phone
from the list, you have to repeat the pairing process to pair
it again.

Delete

The system attempts to connect with the primary cellular
phone each time you switch on the ignition. When you
select a cellular phone as primary, it appears first in the
list, marked with an asterisk. Set a previously paired phone
as master by selecting the master option and confirming
it as the primary.

Master

Connect a previously connected phone. You can only have
one phone connected at a time to use the phone's func-
tionality. When you connect another phone, the previous
phone disconnects from the telephone services. The
system allows you to use different Bluetooth devices for
the cellular phone functionality and the Bluetooth audio
music playback feature at the same time.

Conn.

Disconnects the selected cellular phone. Select this option
and confirm when asked. After disconnecting a phone,
you can reconnect it again without repeating the full pairing
process.

Discon.

System Settings

1.

Press the MENU button.

2. Select the SYNC settings option, and

then press the OK button.

 (If Equipped)

Scroll to select from the following options:

Description and action

Display

Check or uncheck this option to switch the system's
Bluetooth interface off or on. Select this option, and then
press the OK button to change the option's status.

Bluetooth on

Return to the factory default settings without erasing your
indexed information (such as phonebook, call history, text
messages and paired devices). Select this option and
confirm when prompted in the audio display.

Set defaults

Completely erase all information stored in the system
(such as phonebook, call history, text messages and paired
devices) and return to factory default settings.

Master reset

Install downloaded applications or software updates.
Select this option and confirm when prompted in the audio
display. There must be a valid SYNC application or update
available on the USB drive in order to finish an installation
successfully.

Install on SYNC

Display the system's version numbers as well as its serial
number. Press the OK button to select.

System info

The voice settings submenu contains various options.  See
Using Voice Recognition (page 372).

Voice settings

Browse the actual menu structure of the connected USB
device. Press the OK button and use the up and down
arrow buttons to scroll through the folders and files. Use
the left or right arrow buttons to enter or leave a folder.
You can select media content for playback from this menu.

Browse USB

 (If Equipped)

SYNC™ APPLICATIONS AND
SERVICES

 (If Equipped)

In order for the following features to work,
your cellular phone must be compatible
with SYNC. To check your phone's
compatibility, visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
•

911 Assist: Can alert 911 in the event of
an emergency.

•

SYNC AppLink: Allows you to connect
to and use certain applications such as
Spotify and Glympse (if your phone is
compatible).

These features may require activation.
Available AppLink enabled apps vary by
market.

911 Assist

WARNINGS

Unless the 911 Assist setting is set on
before a crash, the system will not
dial for help which could delay

response time, potentially increasing the
risk of serious injury or death after a crash.

Do not wait for 911 Assist to make an
emergency call if you can do it
yourself. Dial emergency services

immediately to avoid delayed response
time which could increase the risk of
serious injury or death after a crash. If you
do not hear 911 Assist within five seconds
of the crash, the system or phone may be
damaged or non-functional.

Always place your phone in a secure
location in your vehicle so it does not
become a projectile or get damaged

in a crash. Failure to do so may cause
serious injury to someone or damage the
phone which could prevent 911 Assist from
working properly.

Note: The SYNC 911 Assist feature must be
set on before the incident.

Note: The SYNC 911 Assist feature only
operates in the U.S., Canada or in a territory
in which 911 is the emergency number.

Note: Before setting this feature on, make
sure that you read the 911 Assist Privacy
Notice later in this section for important
information.

Note: If any user switches 911 Assist to on
or off, that setting applies for all paired
phones. If 911 Assist is switched off, either
a voice message plays or a display message
or an icon comes on when your vehicle is
started and after a previously paired phone
connects.

Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.

If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth-enabled phone. You
can learn more about the 911 Assist
feature, visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.

See Supplementary Restraints System
(page 43).  Important information about
airbag deployment is in this chapter.

See Roadside Emergencies (page 255).
Important information about the fuel pump
shut-off is in this chapter.

 (If Equipped)