Ford C-MAX Hybrid / Energi (2017 year). Manual - part 61

GENERAL INFORMATION

Your dealer has many quality products
available to clean your vehicle and protect
its finishes.

CLEANING PRODUCTS

Materials

For best results, use the following products
or products of equivalent quality:

Specification

Name

Motorcraft® Bug and Tar Remover ZC-42 (U.S. & Canada)

Motorcraft® Custom Bright Metal Cleaner ZC-15 (U.S. & Canada)

ESR-M14P4-A

Motorcraft® Detail Wash ZC-3-A (U.S. & Canada)

Motorcraft® Engine Shampoo and Degreaser ZC-20 (U.S.)

Motorcraft® Engine Shampoo CXC-66-A (Canada)

Motorcraft® Leather and Vinyl Cleaner ZC-56 (U.S. & Canada)

Motorcraft® Multi-Purpose Cleaner CXC-101 (Canada)

WSS-M14P19-A

Motorcraft® Premium Windshield Wash Concentrate with Bitterant
ZC-32-B2 (U.S.)

WSS-M14P19-A

Motorcraft® Premium Windshield Wash Concentrate with Bitterant
CXC-37-A/B/D/F (Canada)

Motorcraft® Professional Strength Carpet & Upholstery Cleaner
ZC-54 (U.S. & Canada)

Motorcraft® Spot and Stain Remover ZC-14 (U.S.)

ESR-M14P5-A

Motorcraft® Ultra-Clear Spray Glass Cleaner ZC-23 (U.S.)

ESR-M14P5-A

Motorcraft® Premium Glass Cleaner CXC-100 (Canada)

Motorcraft® Wheel and Tire Cleaner ZC-37-A (U.S. & Canada)

Motorcraft® Dusting Cloth (ZC-24)

CLEANING THE EXTERIOR

Note: If you use a car wash with a waxing
cycle, make sure that you remove the wax
from the windshield and the wiper blades.

Note: Prior to using a car wash facility
check the suitability of it for your vehicle.

Note: Some car washes use water at high
pressure. Due to this, water droplets may
enter inside your vehicle and could also
damage certain parts of your vehicle.

Note: Remove the aerial before using an
automatic car wash.

Note: Switch the heater blower off to
prevent contamination of the fresh air filter.

We recommend that you wash your vehicle
with a sponge and lukewarm water
containing a car shampoo.

Cleaning the Headlamps

Note: Do not scrape the headlamp lenses
or use abrasives, alcoholic solvents or
chemical solvents to clean them.

Note: Do not wipe the headlamps when
they are dry.

Cleaning the Rear Window

Note: Do not scrape the inside of the rear
window or use abrasives or chemical
solvents to clean it.

Use a clean, lint free cloth or a damp
chamois leather to clean the inside of the
rear window.

Cleaning the Chrome Trim

Note: Do not use abrasives or chemical
solvents. Use soapy water.

Note: Do not apply cleaning product to hot
surfaces and do not leave cleaning product
on chrome surfaces for a period of time
exceeding that which is recommended.

Note: Industrial-strength (heavy-duty)
cleaners, or cleaning chemicals, may cause
damage over a period of time.

Cleaning Stripes or Graphics

 (If

Equipped)

Hand washing your vehicle is preferred
however, pressure washing may be used
under the following conditions:

•

Do not use water pressure higher than
2,000 psi (14,000 kPa).

•

Do not use water hotter than 179°F
(82°C).

•

Use a spray with a 40° wide spray
angle pattern.

•

Keep the nozzle at a 12 in (305 mm)
distance and 90° angle to your
vehicle's surface.

Note: Holding the pressure washer nozzle
at an angle to the vehicle's surface may
damage graphics and cause the edges to
peel away from the vehicle's surface.

Body Paintwork Preservation

We recommend that you wax the
paintwork once or twice a year.

Note: Do not polish your vehicle in strong
sunshine.

Note: Do not allow polish to touch plastic
surfaces. It could be difficult to remove.

Note: Do not apply polish to the windshield
or rear window. This could cause the wipers
to become noisy and they may not clear the
window properly.

WAXING

Regular waxing is necessary to protect your
car's paint from the elements. We
recommend that you wash and wax the
painted surface once or twice a year.

When washing and waxing, park your
vehicle in a shaded area out of direct
sunlight. Always wash your vehicle before
applying wax.

•

Use a quality wax that does not contain
abrasives.

•

Follow the manufacturer’s instructions
to apply and remove the wax.

•

Apply a small amount of wax in a
back-and-forth motion, not in circles.

•

Do not allow wax to come in contact
with any non-body (low-gloss black)
colored trim. The wax will discolor or
stain the parts over time.
•

Roof racks.

•

Bumpers.

•

Grained door handles.

•

Side moldings.

•

Mirror housings.

•

Windshield cowl area.

•

Do not apply wax to glass areas.

•

After waxing, your car's paint should
feel smooth, and be free of streaks and
smudges.

CLEANING THE ENGINE

Engines are more efficient when they are
clean because grease and dirt buildup keep
the engine warmer than normal.

When washing:
•

Take care when using a power washer
to clean the engine. The high-pressure
fluid could penetrate the sealed parts
and cause damage.

•

Do not spray a hot engine with cold
water to avoid cracking the engine
block or other engine components.

•

Spray Motorcraft Engine Shampoo and
Degreaser on all parts that require
cleaning and pressure rinse clean. In
Canada, use Motorcraft Engine
Shampoo.

•

Never wash or rinse the engine while it
is hot or running; water in the running
engine may cause internal damage.

•

Never wash or rinse any ignition coil,
spark plug wire or spark plug well, or
the area in and around these locations.

•

Cover the battery, power distribution
box, and air filter assembly to prevent
water damage when cleaning the
engine.

CLEANING THE WINDOWS AND
WIPER BLADES

Car wash chemicals and environmental
fallout can result in windshield and wiper
blade contamination. Dirty windshield and
wipers will result in poor windshield wiper
operation. Keep the windshield and wiper
blades clean to maintain windshield wiper
performance.

To clean the windshield and wiper blades:
•

Clean the windshield with a
non-abrasive glass cleaner. When
cleaning the interior of the windshield,
avoid getting any glass cleaner on the
instrument panel or door panels. Wipe
any glass cleaner off these surfaces
immediately.

•

For windshields contaminated with
tree sap, chemicals, wax or bugs, clean
the entire windshield using steel wool
(no greater than 0000 grade) in a
circular motion and rinse with water.

•

Clean the wiper blades with isopropyl
rubbing alcohol or windshield washer
concentrate.

Note:  Do not use razor blades or other
sharp objects to clean or remove decals
from the inside of the heated rear window.
The vehicle warranty does not cover
damage caused to the heated rear window
grid lines.

CLEANING THE INTERIOR

Note: Do not allow air fresheners and hand
sanitizers to spill on interior surfaces. If a
spill occurs, wipe off immediately. Damage
may not be covered by your warranty.

Note: Do not use household cleaning
products or glass cleaners, which can stain
and discolor the fabric and affect the flame
retardant abilities of the seat materials.

Note: We recommend distilled water when
cleaning.

Fabric, Carpets, Cloth Seats,
Headliners and Floor Mats

Note: Avoid soaking any surface.

Note: To avoid spots or discoloration, clean
the entire surface.

To clean:
•

Remove dust and loose dirt with a
vacuum cleaner or brush.

•

Wipe the surface with a soft, damp
cloth and a mild soap and water
solution. Dry the area with a clean, soft
cloth.

•

If a ring forms on the fabric after spot
cleaning, clean the entire area
immediately, but do not soak or the
ring will set.

Seatbelts

WARNINGS

Do not use cleaning solvents, bleach
or dye on the vehicle’s seatbelts, as
these actions may weaken the belt

webbing.

On vehicles equipped with
seat-mounted airbags, do not use
chemical solvents or strong

detergents. Such products could
contaminate the side airbag system and
affect performance of the side airbag in a
crash.

Note: Do not use abrasives, or chemical
solvents to clean them.

Note: Do not allow moisture to penetrate
the seatbelt retractor mechanism.

Cleaning may safely be carried out using
mild soap and water. Let them dry
naturally, away from artificial heat.

Leather Interior

 (If Equipped)

Follow the same procedure as cleaning
leather seats for cleaning leather
instrument panels and leather interior trim
surfaces.

Suede Micro Fiber Fabric

 (If Equipped)

Note: Do not steam clean.

Note: To avoid spots or discoloration, clean
the entire surface.

Do not use the following products:
•

Leather care products.

•

Household cleaners.

•

Alcoholic solutions.

•

Spot removers.

•

Shoe polish.

To clean:
•

Remove dust and loose dirt with a
vacuum cleaner.

•

Wipe the surface with a soft, damp
cloth and a mild soap and water
solution. Dry the area with a clean, soft
cloth.

•

If a ring forms on the fabric after spot
cleaning, clean the entire area
immediately, but do not soak or the
ring will set.