Lincoln Nautilus (2022 year). Manual in english - page 4

Sitting improperly can increase the chance
of injury in a crash event. For example, if an
occupant slouches, lies down, turns
sideways, sits forward, leans forward or
sideways, or puts one or both feet up, the
chance of injury during a crash greatly
increases.

If you think that the state of the passenger
airbag status indicator lamp is incorrect,
check for the following:
•

Objects lodged underneath the seat.

•

Objects between the seat cushion and
the center console.

•

Objects hanging off the seat backrest.

•

Objects stowed in the seat backrest map
pocket.

•

Objects placed on the occupant's lap.

•

Cargo interference with the seat

•

Other passengers pushing or pulling on
the seat.

•

Rear passenger feet and knees resting
or pushing on the seat.

The listed conditions could cause the weight
of a properly seated occupant to be
incorrectly interpreted by the front passenger
sensing system. The person in the front
passenger seat could appear heavier or
lighter due to the conditions listed.

E67017

Make sure the front passenger
sensing system is operating
properly.  See Crash Sensors and

Airbag Indicator (page 72).

If the airbag readiness light is on, do the
following:

•

Pull your vehicle over.

•

Switch your vehicle off.

•

Check for any objects lodged underneath
the front passenger seat or cargo
interfering with the seat.

•

Remove the obstruction if found.

•

Restart your vehicle.

•

Wait at least two minutes and verify that
the airbag readiness light in the
instrument cluster is no longer
illuminated.

•

If the airbag readiness light in the
instrument cluster remains illuminated,
there may be a problem due to the front
passenger sensing system.

Do not attempt to repair or service the
system. Take your vehicle in for service
immediately.

If it is necessary to modify an advanced front
airbag system to accommodate a person
with disabilities, contact your Customer
Relationship Center.  See Contacting Us
(page 15).

70

Airbags

FRONT PASSENGER SENSING
SYSTEM PRECAUTIONS

WARNING: Sitting improperly, out of

position or with the seatback reclined too
far can take weight off the seat cushion

and affect the decision of the passenger
sensing system, resulting in serious injury
or death in the event of a crash. Always sit
upright against your seat back, with your
feet on the floor.

WARNING: Any alteration or

modification to the front passenger seat
may affect the performance of the front
passenger sensing system. This could
seriously increase the risk of injury or
death.

FRONT PASSENGER SENSING SYSTEM INDICATORS

Passenger Airbag

Passenger Airbag Status Indicator

Occupant

Disabled

OFF: Illuminated

Empty

ON: Not Illuminated

Disabled

OFF: Illuminated

Child

ON: Not Illuminated

Enabled

OFF: Not Illuminated

Adult

ON: Illuminated

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Airbags

CRASH SENSORS AND AIRBAG
INDICATOR

WARNING: Modifying or adding

equipment to the front of your vehicle
could affect the performance of the airbag
system, increasing the risk of injury. This
includes the hood, bumper system, frame,
front body structure, tow hooks, hood pins,
push bar and snowplows.

Your vehicle has a collection of crash and
occupant sensors. These sensors provide
information to the restraints control module
which activates the following:

•

Front and rear seatbelt pretensioners.

•

Driver airbag.

•

Passenger airbag.

•

Knee airbag(s).

•

Seat mounted side airbags.

•

Safety Canopy.

Based on the type of crash, the restraints
control module deploys the appropriate
safety devices.

The restraints control module also monitors
the readiness of the above safety devices
plus the crash and occupant sensors. The
readiness of the safety system is indicated
by a warning indicator light in the instrument
cluster or by a backup tone if the warning
light is not working. Routine maintenance of
the airbag is not required.

A difficulty with the system is indicated by
one or more of the following:

E67017

The readiness light will not
illuminate immediately after you
switch the ignition on.

•

The readiness light either flashes or stays
on.

•

You hear a series of five tones. The tone
pattern repeats periodically until the
problem, the light or both are repaired.

If any of these things happen, even
intermittently, have the supplemental
restraint system serviced immediately.
Unless serviced, the system may not function
properly in the event of a crash.

The fact that the seatbelt pretensioners or
front airbags did not activate for both front
seat occupants in a crash does not mean
that something is wrong with the system.
Rather, it means the restraints control module
determined the accident conditions (crash
severity, seatbelt usage) were not
appropriate to activate these safety devices.
•

The front airbags activate only in frontal
and near-frontal crashes. Front airbags
may activate in rollovers, side impacts or
rear impacts if the crash causes sufficient
frontal deceleration.

•

The seatbelt pretensioners activate in
frontal, near-frontal and side crashes, and
in rollovers.

•

The knee airbag(s) deploy based on
crash severity and occupant conditions.

72

Airbags

•

The side airbags inflate in certain side
impact crashes or rollover events. Side
airbags may activate in other types of
crashes if the vehicle experiences
sufficient sideways motion or
deformation.

•

The Safety Canopy inflates in certain side
impact crashes or rollover events. The
Safety Canopy may activate in other
types of crashes if the vehicle
experiences sufficient sideways motion
or deformation, or a certain likelihood of
rollover.

DISPOSING OF AIRBAGS

Contact your authorized dealer as soon as
possible. Airbags must be disposed of by
qualified personnel.

73

Airbags

WHAT IS 911 ASSIST

911 Assist is a SYNC system feature that can
call for help.

For more information, please refer to the
regional Lincoln website.

HOW DOES 911 ASSIST WORK

If a crash deploys an airbag, excluding knee
airbags and rear inflatable seatbelts, or
activates the fuel pump shut-off, your vehicle
may be able to contact emergency services
by dialing 911 through a paired and
connected Bluetooth®-enabled phone.

Not all crashes will deploy an airbag or
activate the fuel pump shut-off. If a
connected cell phone sustains damage or
loses its connection to SYNC during a crash,
SYNC will search for and try to connect to a
previously paired cell phone. SYNC will then
attempt to call the emergency services.

Before making the call:
•

SYNC provides about 10 seconds to
cancel the call. If you fail to cancel the
call, SYNC attempts to dial 911.

•

SYNC says the following, or a similar
message: "SYNC will attempt to call 911,
to cancel the call, press Cancel on your
screen or press and hold the phone
button on your steering wheel."

If you do not cancel the call and SYNC makes
a successful call a pre-recorded message
plays for the 911 operator. The occupants in
your vehicle are able to talk with the
operator. Be prepared to provide your name,
phone number and location immediately
because not all 911 systems are capable of
receiving this information electronically.

During an emergency call the system
transmits vehicle data to the emergency
service.

EMERGENCY CALL
REQUIREMENTS

WARNING: Do not wait for 911 Assist

to make an emergency call if you can do
it yourself. Dial emergency services
immediately to avoid delayed response
time which could increase the risk of
serious injury or death after a crash. If you
do not hear 911 Assist within five seconds
of the crash, the system or phone may be
damaged or non-functional.

WARNING: Always place your phone

in a secure location in your vehicle so it
does not become a projectile or get
damaged in a crash. Failure to do so may
cause serious injury to someone or
damage the phone which could prevent
911 Assist from working properly.

WARNING: Unless the 911 Assist

setting is set on before a crash, the system
will not dial for help which could delay
response time, potentially increasing the
risk of serious injury or death after a crash.

74

911 Assist

•

SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.

•

The 911 Assist feature must be set on
before the incident.

•

You must pair and connect a Bluetooth®
enabled and compatible cell phone to
SYNC.

•

A connected Bluetooth® enabled phone
must have the ability to make and
maintain an outgoing call at the time of
the incident.

•

A connected Bluetooth® enabled phone
must have adequate network coverage,
battery power and signal strength.

•

The vehicle must have battery power and
be located in the U.S., Canada or in a
territory in which 911 is the emergency
number.

Note: If any user sets 911 Assist to on or off,
that setting applies for all paired phones. If
911 Assist is switched off and the phone is
connected to SYNC, an icon displays on the
status bar.

Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.

EMERGENCY CALL LIMITATIONS

The SYNC 911 Assist feature only operates
in the U.S., Canada or in a territory in which
911 is the emergency number.

•

Your cellular phone or 911 Assist
hardware sustains damage in a crash.

•

The vehicle's battery or the SYNC system
has no power.

•

The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.

75

911 Assist

REMOTE CONTROL LIMITATIONS

WARNING: Changes or modifications

not expressively approved by the party
responsible for compliance could void the
user's authority to operate the equipment.
The term "IC:" before the radio certification
number only signifies that Industry Canada
technical specifications were met.

This device complies with Part 15 of the FCC
Rules and with Industry Canada
license-exempt RSS standard(s).  Operation
is subject to the following two conditions: (1)
This device may not cause harmful
interference, and (2) This device must accept
any interference received, including
interference that may cause undesired
operation.

Make sure a valid remote control is within
5 ft (1.5 m) from the front door handles and
rear of vehicle.

The system may not function if:
•

The remote control remains stationary
for about a minute.

•

The vehicle battery has no charge.

•

The remote control battery has no
charge.

•

There is interference causing issues with
the remote control frequencies.

•

The remote control is too close to metal
objects or electronic devices, for example
keys or a cell phone.

USING THE REMOTE CONTROL

Use your remote control to access various
vehicle systems.

Note: The buttons on your remote may vary
depending on the vehicle region or options.

Unlock

E138629

Press the button to unlock all
doors.  See Unlocking and
Locking the Doors Using the

Remote Control (page 90).

Lock

E138623

Press the button to lock all doors.
See Unlocking and Locking the
Doors Using the Remote Control

(page 90).

Remote Start

 (If Equipped)

E138625

Press the button to remote start.
See Remotely Starting and
Stopping the Vehicle (page 153).

Liftgate

 (If Equipped)

E267940

Press the button to open or close
the liftgate.  See Opening the
Liftgate (page 102).

Panic Alarm

 (If Equipped)

E138624

Press the button to sound the
panic alarm.   See Sounding the
Panic Alarm (page 77).

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Keys and Remote Controls

SOUNDING THE PANIC ALARM

E138624

Press the button to sound the
panic alarm.  Press the button
again or switch the ignition on to

turn it off.

Note: The panic alarm only operates when
the ignition is off.

LOCATING YOUR VEHICLE

E138623

Press the lock button twice within
three seconds.  The turn signal
lamps flash.  We recommend you

use this method to locate your vehicle.

CHANGING THE REMOTE
CONTROL BATTERY

WARNING: Keep batteries away from

children to prevent ingestion. Failure to
follow this instruction could result in
personal injury or death. If ingested,
immediately seek medical attention.

WARNING: If the battery

compartment does not securely close, stop
using the remote control and replace it as
soon as possible. In the meantime, keep
the remote control away from children.
Failure to follow this instruction could result
in personal injury or death.

The remote control uses one coin-type 3-volt
lithium battery CR2450 or equivalent.

E322866

1. Push the release button and pull the key

blade out.

77

Keys and Remote Controls

E303824

2. Twist a thin coin under the tab hidden

behind the key blade head to remove
the battery cover.

E218402

3. Insert a screwdriver, and carefully remove

the battery.

4. Install a new battery with the + facing

upward.

5. Reinstall the battery housing cover onto

the transmitter and install the key blade.

E107998

Dispose of old batteries in an
environmentally friendly way.  Seek
advice from your local authority

about recycling old batteries.

Note: Do not wipe off any grease on the
battery terminals or on the back surface of
the circuit board.

Note:  Replacing the battery does not erase
the programmed key from your vehicle.  The
remote control should operate normally.

REPLACING A LOST KEY OR
REMOTE CONTROL

You can purchase replacement keys or
remote controls from an authorized dealer.
Authorized dealers can program remote
controls for your vehicle.

PROGRAMMING THE REMOTE
CONTROL

Note: You can program a maximum of four
remote controls to your vehicle.

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Keys and Remote Controls

Note: If your programmed remote controls
are lost or stolen and you do not have an
extra coded remote, you need to have your
vehicle towed to an authorized dealer. Store
an extra programmed remote away from
your vehicle in a safe place to help prevent
any inconvenience. Contact an authorized
dealer to purchase additional spare or
replacement remotes.

You must have two previously programmed
remote controls inside your vehicle and the
new unprogrammed remote controls readily
accessible. Contact an authorized dealer to
have the spare remote control programmed
if two previously programmed remotes are
not available.  Make sure that your vehicle
is off before beginning this procedure.  Make
sure that you close all the doors before
beginning and that they remain closed
throughout the procedure.  Perform all steps
within 30 seconds of starting the sequence. 
Stop and wait for at least one minute before
starting again if you perform any steps out
of sequence.

Read and understand the entire procedure
before you begin.

E203693

E203694

1. Place the first programmed remote in the

backup slot inside the center console,
with your foot off the brake pedal press
and release the push button ignition
switch.

2. Wait five seconds and then press and

release the push button ignition switch
again.

3. Remove the remote control.

79

Keys and Remote Controls

4. Within 10 seconds, place a second

programmed remote control in the
backup slot.  Press and release the push
button ignition switch.

5. Wait five seconds and then press and

release the push button ignition switch
again.  Keep the ignition on for at least
three seconds, but no more than 10
seconds.

6. Remove the remote control.

7. Place the unprogrammed remote control

in the backup slot and press and release
the push button ignition switch.

Programming is now complete.  With your
foot on the brake pedal, press the push
button ignition switch to verify the remote
control functions operate and your vehicle
starts with the new remote control.

If programming was not successful, wait 10
seconds and repeat Steps 1 through 7. If you
are still unsuccessful, take your vehicle to an
authorized dealer.

KEYS AND REMOTE CONTROLS – TROUBLESHOOTING

KEYS AND REMOTE CONTROLS – INFORMATION MESSAGES

Action

Message

Replace remote control battery.

Key Battery Low Replace Soon

80

Keys and Remote Controls

WHAT IS PHONE AS A KEY

Phone as a Key allows you to use your phone
in place of a passive key.

You can use your phone for the following
functions:
•

Remote locking and unlocking.

•

Passive entry and exit.

•

Passive start and drive the vehicle.

•

Remote start.

•

Memory function recall.

PHONE AS A KEY LIMITATIONS

Limitations can vary based on the make and
model of your phone, phone location and
physical obstructions.

The following items could impact Phone as
a Key performance or prevent functionality
in some cases:

•

The typical operating range for Phone as
a Key is 131 ft (40 m).

•

Your Bluetooth® connection is not
enabled, is disrupted, or out of range.

•

Your Phone as a Key is not active or
enabled on at least one phone.

•

Your vehicle battery has depleted.

•

Your phone battery has depleted.

•

Interference from other devices using
radio frequencies or physical
obstructions.

•

Your phone is too close to metal objects
or other electronic devices.

Note: Do not leave a duplicate coded key
in the vehicle. Always take your keys and
phone and lock all doors when leaving the
vehicle.

PROGRAMMING YOUR PHONE

To program your smartphone as Phone as a
Key:

1. Visit your device's app store to download

the Lincoln Way app.

2. Create or sign-in to the Lincoln Way app

and add the vehicle identification number
to your account.

3. Once you add the vehicle identification

number, follow the prompts in the Lincoln
Way app to complete the Sync Connect
Authorization process.

4. After the vehicle authorizes, you can

setup Phone as a Key following the
prompts in the Lincoln Way app.

5. After Phone as a Key is setup, you can

setup the Backup Start Passcode by
following the prompts on your
touchscreen.

Note: Keep your new Backup Start Passcode
with you in case of an emergency.

Resetting Phone as a Key

If the Phone as a Key belongs to your
account, you can delete it from your phone.
If not, reset Phone as a Key using the
following steps:

1. Press Settings on the touchscreen.

2. Press General.

3. Press Reset.

81

Phone as a Key

 (If Equipped)

4. Press Lincoln Way Connect Reset.

5. Press Reset All.
6. Confirm you would like to continue with

erasing all Phone as a Key, Backup Start
Passcodes.

7. Press Continue.

8. Confirm you are aware you are

de-authorizing all authorized users and
Lincoln Way Connect settings.

9. Press Continue.

Note: Please wait while the vehicle resets
all the Phone as a Key, Backup Start
Passcodes, Lincoln Way Connect Settings
and de-authorize previously authorized
users.

USING THE VALET MODE

1. Press Settings on the touchscreen.

2. Press Valet Mode.

Note: Have your Backup Start Passcode
completely setup before using Valet Mode.

Note: Once the system detects a valid Phone
as a Key, the temporary passcode displays
in both the touchscreen and mobile app. If
the system does not detect a valid Phone as
a Key, it prompts you to enter your Backup
Start Passcode. Once validated, the
temporary passcode displays on the
touchscreen.

3. Enter the first five digits of the passcode

on the keyless entry keypad to unlock
your vehicle.

4. Enter the eight-digit passcode on the

touchscreen to start and drive your
vehicle.

To disable Valet Mode, press Exit Valet Mode
on the touchscreen. Once the system detects
an authorized Phone as a Key, it disables. If
the system does not detect a valid Phone as
a Key, it prompts you to enter your Backup
Start Passcode. Once validated, Valet Mode
disables.

USING THE BACKUP START
PASSCODE

If you are unable to start your vehicle with
Phone as a Key, follow the steps below:

1. Press the brake pedal and the ignition

button. If the system does not detect a
valid Phone as a Key, a message appears
and the system prompts you for your
Backup Start Passcode.

Note: Make sure you have Phone as a Key
active on at least one phone to use the
previously created Backup Start Passcode.

Note: If the Backup Start Passcode screen
does not appear, it is necessary to press the
ignition button again.

2. Use the touchscreen to enter your

Backup Start Passcode.

3. After entering your Backup Start

Passcode, you must press Enter within
30 seconds.

4. Once the system validates the Backup

Start Passcode, a message alerts you to
start your vehicle.

82

Phone as a Key

 (If Equipped)

5. Press the brake pedal and the ignition

button within 20 seconds to start the
vehicle.

6. If your vehicle does not start, repeat

steps 1-5.

System Lockout

The system locks after five attempts of trying
to enter a Backup Start Passcode, resetting
a current passcode or entering an incorrect
Valet Mode passcode.

Note: The system remains locked for five
minutes. After five minutes the system allows
codes to be entered again.

PHONE AS A KEY –
TROUBLESHOOTING

PHONE AS A KEY – FREQUENTLY
ASKED QUESTIONS

How can I tell if my vehicle has Phone as a
Key?

The touchscreen shows the Phone as a
Key reset option if your vehicle has
Phone as a Key. If you have registered
your vehicle through the Lincoln Way
app, a control button appears on the
home screen of the Lincoln Way app.

What happens if I cannot unlock the vehicle
with Phone as a Key?

Attempt to move your phone closer to
the vehicle. Check that the Lincoln Way
app is still running and that the Phone
as a Key control screen shows
connected. If the phone is connected,
attempt to press the remote unlock
button in the Lincoln Way app. If the
phone is not connected or the remote
unlock button does not work in the
Lincoln Way app, attempt to force close
and restart the app.

Why do I get a No Key Detected message
in the instrument cluster display when I am
using Phone as a Key and my phone is in
the car?

Your phone’s Bluetooth connection has
been disrupted or is not connected. Try
reconnecting your phone's Bluetooth
connection. Move the phone closer to
the center of the vehicle near the cup
holder or center console. Verify your
Phone as a Key is still active, enabled
and has not been revoked.

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Phone as a Key

 (If Equipped)

What do I do if my phone is lost, damaged,
or the battery has depleted?

Use the Backup Start Passcode that you
created to protect you in the event that
you lose your phone, damage it, or the
battery depletes.  See Using the
Backup Start Passcode (page 82).

How many phones can I use for Phone as
a Key?

You can program and activate up to four
phones with Phone as a Key to your
vehicle.

How does a valet drive my car if I only use
my Phone as a Key?

Have the valet use the temporary valet
passcode that you created when using
valet mode.  See Using the Valet Mode
(page 82).

I uninstalled my Lincoln Way app and
reinstalled it. Why am I not able to get a
new Phone as a Key?

Remove the Phone as a Key that was
previously associated with your phone
or reset Phone as a Key from your
vehicle, and then request a new Phone
as a Key.  See Programming Your
Phone (page 81).

Why can I not remotely start the vehicle
with my Phone as a Key?

Using the Lincoln Way app, verify your
Phone as a Key setup is complete and
enabled via Bluetooth connection on at
least one phone. If Bluetooth has
connected but Phone as a Key setup is
not complete, complete the setup of
your Phone as a Key, as prompted from
the Lincoln Way app.  See Programming
Your Phone (page 81).

84

Phone as a Key

 (If Equipped)

PRINCIPLE OF OPERATION

MyKey allows you to program keys with
restricted driving modes to promote good
driving habits. All but one of the keys can be
activated with these restricted modes.

Any keys that remain unprogrammed are
referred to as administrator keys or admin
keys. They can be used to:

•

Create a MyKey.

•

Program configurable MyKey settings.

•

Clear all MyKey features.

When you have created a MyKey, you can
access the following information by using
the information display to determine:
•

How many admin keys and MyKeys are
programmed to your vehicle.

•

The total distance your vehicle traveled
with a MyKey.

Note: Switch the vehicle on to use the
system.

Note: All MyKeys are programmed to the
same settings. You cannot program them
individually.

Note: For vehicles with push-button start,
when both a MyKey and an admin key are
present, the vehicle will recognize the admin
key when you switch the vehicle on.

Non-Configurable Settings

The following settings cannot be changed
by an admin key user:
•

Seatbelt reminder.  You cannot disable
this feature.  The audio system will mute
when the driver and front-seat passenger
seatbelts are not fastened.

•

Early low fuel or charge. The low-fuel or
low charge warning activates earlier,
giving the MyKey user more time to refuel
or recharge.

•

Restricted touchscreen operation in some
markets. For example, MyKey may
prevent manual navigation destination
input when the vehicle is in any gear
other than park (P), or when the vehicle
reaches a certain rate of speed.

•

Satellite radio adult content restrictions,
if available on your vehicle.

Note: If a phone is connected using Apple
CarPlay or Android Auto when driving with
a MyKey, the driver can receive phone calls
and text messages even if the do not disturb
restriction is on. If the vehicle comes with
satellite radio, the adult content is not
restricted.

Note: The audio system may not mute with
a basic AM/FM radio.

Note: You may be able to turn the lane
departure warning feature off, but the
feature will automatically re-activate with
every new key cycle.

Configurable Settings

With an admin key, you can configure certain
MyKey settings when you first create a
MyKey and before you restart the vehicle.
You can also change the settings afterward
with an admin key.

Note: Available vehicle features will appear
in your information display, providing you
with choices to switch them on or off, or to
select a more specific setting.

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MyKey™