Lincoln MKZ Hybrid (2019 year). Manual - part 11

The keyless starting system has three
modes:
•

Off: Turns the ignition off.
•

Without applying the brake pedal,
press and release the button once
when the ignition is in the on mode,
or when the vehicle is running but is
not moving.

•

On: All electrical circuits are operational
and the warning lamps and indicators
illuminate.
•

Without applying the brake pedal,
press and release the button once.

•

Start: Starts the vehicle. The engine may
not start when the vehicle starts.
•

Press the brake pedal, and then press
the button until the vehicle starts. An
indicator light on the button
illuminates when the ignition is on
and when the vehicle starts.

STARTING A HYBRID ELECTRIC
VEHICLE SYSTEM

When the engine starts for the first time on
your drive, the idle speed increases, this
helps to warm up the engine. If the engine
idle speed does not slow down automatically,
have your vehicle checked by an authorized
dealer.

Note:  You can crank the engine for a total
of 60 seconds without the engine starting
before the starting system temporarily
disables.  The 60 seconds does not have to
be all at once.  For example, if you crank the
engine three times for 20 seconds each time,
without the engine starting, you reached the
60-second time limit.  A message appears
in the information display alerting you that
you exceeded the cranking time.  You
cannot attempt to start the engine for at
least 15 minutes.

Note:  After 15 minutes, you are limited to a
15-second engine cranking time.  You need
to wait 60 minutes before you can crank the
engine for 60 seconds again.

Before starting your vehicle, check the
following:
•

Make sure all occupants have fastened
their seatbelts.

•

Make sure the headlamps and electrical
accessories are off.

•

Make sure the parking brake is on.

•

Put the transmission in P.

Note: Do not touch the accelerator pedal.

1. Fully depress the brake pedal.
2. Press the button.

Note: The green ready indicator illuminates
letting you know that your vehicle is ready
for driving. Since your vehicle is equipped
with a silent key start, the engine may not
start when your vehicle starts.  See Hybrid
Vehicle Operation (page 171).

The system does not function if:
•

The key frequencies are jammed.

•

The key battery has no charge.

If you are unable to start your vehicle, do the
following:

167

MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing

Starting and Stopping the Engine

E155835

1. Remove the rubber covering (A) in the

cupholder. With the buttons facing
upward and the unlock button facing the
front of your vehicle, place the first
intelligent access key into the backup
slot (B).

2. With the key in this position, press the

brake pedal, then the START button to
switch the ignition on and start your
vehicle.

Fast Restart

The fast restart feature allows you to restart
your vehicle within 20 seconds of switching
it off, even if it does not detect a valid
passive key.

Within 20 seconds of switching your vehicle
off, press the brake pedal and press the
button. After 20 seconds, you can no longer
start your vehicle if it does not detect a valid
passive key.

Once your vehicle starts, it remains running
until you press the button, even if your
vehicle does not detect a valid passive key.
If you open and close a door while your
vehicle is running, the system searches for
a valid passive key. You cannot start your
vehicle if the system does not detect a valid
passive key within 20 seconds.

Automatic Shutdown

This feature automatically shuts down your
vehicle if it has been idling for an extended
period. The ignition also turns off in order to
save battery power. Before your vehicle
shuts down, a message appears in the
information display showing a timer counting

down from 30 seconds. If you do not
intervene within 30 seconds, your vehicle
shuts down. Another message appears in
the information display to inform you that
your vehicle has shut down in order to save
fuel. Start your vehicle as you normally do.

Automatic Shutdown Override

Note: You cannot permanently switch off the
automatic shutdown feature. When you
switch it off temporarily, it turns on at the
next ignition cycle.

You can stop the shutdown, or reset the
timer, at any point before the 30-second
countdown has expired by doing any of the
following:

168

MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing

Starting and Stopping the Engine

•

Interacting with your vehicle, for example
pressing the brake or accelerator pedal.

•

You can temporarily switch off the
shutdown feature any time the ignition is
on (for the current ignition cycle only).
Use the information display to do so.  See
Information Displays (page 110).

•

During the countdown before shutdown,
you are prompted to press OK or RESET
(depending on your type of information
display) to temporarily switch the feature
off (for the current ignition cycle only).

Switching Off Your Vehicle When It Is
Stationary

1. Put the transmission in position P.

2. Press the button once.

3. Apply the parking brake.

Note: This switches off the ignition, all
electrical circuits, warning lamps and
indicators.

Note: If your vehicle is left running for 30
minutes without any interaction, it
automatically shuts down.

Switching Off Your Vehicle When It Is
Moving

WARNING: Switching off the engine

when your vehicle is still moving results in a
significant decrease in braking assistance.
Higher effort is required to apply the brakes
and to stop your vehicle. A significant
decrease in steering assistance could also
occur. The steering does not lock, but higher
effort could be required to steer your vehicle.
When you switch the ignition off, some
electrical circuits, for example airbags, also
turn off. If you unintentionally switch the
ignition off, shift into neutral (N) and restart
the engine.

1. Put the transmission in position N and

use the brakes to bring your vehicle to a
safe stop.

2. When your vehicle has stopped, put the

transmission in position P.

3. Press and hold the button for one

second, or press it three times within two
seconds.

4. Apply the parking brake.

Guarding Against Exhaust Fumes

WARNING: Exhaust leaks may result

in entry of harmful and potentially lethal
fumes into the passenger compartment. If
you smell exhaust fumes inside your vehicle,
have your vehicle inspected immediately. Do
not drive if you smell exhaust fumes.

Important Ventilating Information

If you stop your vehicle and then leave the
engine idling for long periods of time, we
recommend that you do one of the following:

•

Open the windows at least 1 in (3 cm).

•

Set your climate control to outside air.

ENGINE BLOCK HEATER

 (If Equipped)

WARNING: Failure to follow engine

block heater instructions could result in
property damage or serious personal injury.

169

MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing

Starting and Stopping the Engine

WARNING: Do not use your heater with

ungrounded electrical systems or
two-pronged adapters. There is a risk of
electrical shock.

WARNING: Do not fully close the hood,

or allow it to drop under its own weight when
using the engine block heater. This could
damage the power cable and may cause an
electrical short resulting in fire, injury and
property damage.

Note: The heater is most effective when
outdoor temperatures are below 0°F (-18°C).

The heater acts as a starting aid by warming
the engine coolant. This allows the climate
control system to respond quickly. The
equipment includes a heater element
(installed in the engine block) and a wire
harness. You can connect the system to a
grounded 120-volt AC electrical source.

We recommend that you do the following for
a safe and correct operation:
•

Use a 16-gauge outdoor extension cord
that is product certified by Underwriter’s
Laboratory (UL) or Canadian Standards
Association (CSA). This extension cord
must be suitable for use outdoors, in cold
temperatures, and be clearly marked
Suitable for Use with Outdoor
Appliances. Do not use an indoor
extension cord outdoors. This could
result in an electric shock or become a
fire hazard.

•

Use as short an extension cord as
possible.

•

Do not use multiple extension cords.

•

Make sure that when in operation, the
extension cord plug and heater cord plug
connections are free and clear of water.
This could cause an electric shock or fire.

•

Make sure your vehicle is parked in a
clean area, clear of combustibles.

•

Make sure the heater, heater cord and
extension cord are firmly connected.

•

Check for heat anywhere in the electrical
hookup once the system has been
operating for approximately 30 minutes.

•

Make sure the system is unplugged and
properly stowed before starting and
driving your vehicle. Make sure the
protective cover seals the prongs of the
block heater cord plug when not in use.

•

Make sure the heater system is checked
for proper operation before winter.

Using the Engine Block Heater

Make sure the receptacle terminals are clean
and dry prior to use. Clean them with a dry
cloth if necessary.

The heater uses 0.4 to 1.0 kilowatt-hours of
energy per hour of use. The system does not
have a thermostat. It achieves maximum
temperature after approximately three hours
of operation. Using the heater longer than
three hours does not improve system
performance and unnecessarily uses
electricity.

170

MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing

Starting and Stopping the Engine

HYBRID VEHICLE OPERATION

This hybrid vehicle combines electric and
gasoline propulsion to provide breakthrough
performance and improved efficiency.

Familiarizing yourself with these unique
characteristics will provide an optimal driving
experience from your new vehicle.

Note: You may notice higher engine speeds
upon start-up. This temporary condition is
normal and necessary to heat up the cabin
and minimize emissions.

Starting:

E144692

When you start your vehicle, a
green ready indicator light will
appear in the lower right portion

of the instrument cluster and a ready to drive
message will appear in the middle of the left
cluster screen, letting you know that your
vehicle is ready for driving.

The engine may not start because this
vehicle is equipped with silent key start. This
fuel saving feature allows your vehicle to be
ready–to–drive without requiring the gas
engine to be running. This indicator will
remain on while your vehicle is on, whether
the engine is running or not to indicate your
vehicle is capable of movement (using its
electric motor, engine, or both). Typically, the
engine will not start unless the vehicle is
cold, a climate control change is requested,
or the accelerator is pressed.

Driving:

The gas engine automatically starts and
stops to provide power when needed and
to save fuel when not needed. While
coasting at low speeds, coming to a stop, or
standing, the gas engine normally shuts
down and your vehicle operates in
electric-only mode.

Conditions that may cause the engine to start
up or remain running include:
•

Considerable vehicle acceleration.

•

Vehicle speed above 85 mph (137 km/h).
However, the maximum speed for
electric-only operation may be lower
while driving in hot temperatures or on
hilly terrain.

•

Ascending a hill.

•

Charge level of high voltage battery is
low.

•

Very high or low outside temperature (to
provide system cooling or heating).

•

Engine not warm enough to provide
passenger requested cabin temperature.

Stopping:

The gas engine may shut off to conserve fuel
as you come to a stop. Restarting your
vehicle is not required. Simply step on the
accelerator when you are ready to drive.

171

MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing

Unique Driving Characteristics

Transmission Operation:

Due to the technologically advanced,
electronically-controlled continuously
variable transaxle, you will not feel shift
changes like those of a non-hybrid vehicle.

Note: Since engine speed is controlled by
the transmission, it may seem elevated at
times. This is normal hybrid operation and
helps deliver fuel efficiency and
performance.

Neutral:

We recommend that you do not idle the
vehicle in neutral (N) for an extended period
of time because this will discharge your high
voltage battery, shut off your air conditioning
and heating, and decrease fuel economy.
The engine will not start or stop, and cannot
provide power to the hybrid system in neutral
(N).

Low:

Low (L) is designed to mimic the enhanced
engine braking available in non-hybrid
vehicles. Low gear will produce high engine
speeds to provide necessary engine braking.
This is normal and will not damage your
vehicle. In low gear, the gas engine will
remain on more often than in drive (D).

Reverse:

In reverse (R), vehicle speed is limited to
22 mph (35 km/h).

Battery:

Your hybrid is equipped with a high voltage
battery. A cool battery maintains battery life
and provides the best possible performance.
The high voltage battery is cooled by cabin
air drawn from vent holes in the trim panels
behind the rear seats. Avoid placing objects
at the vent holes that block airflow to the
high voltage battery.

Engine:

The engine speed in your hybrid is not
directly tied to your vehicle speed. Your
vehicle's engine and transmission are
designed to deliver the power you need at
the most efficient engine speed. During
heavy accelerations, your hybrid may reach
high engine speeds (up to 6000 RPM).

In prolonged mountainous driving, you may
see the engine speed changing without your
input. This is intentional and maintains the
battery charge level. You may also notice
during extended downhill driving that your
engine continues to run instead of shutting
off.

During this engine braking, the engine stays
on, but it is not using any fuel. You may also
hear a slight whine or whistle when operating
your vehicle. This is the normal operation of
the electric generator in the hybrid system.

172

MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing

Unique Driving Characteristics

During certain events (such as vehicle
servicing) your low voltage 12-volt battery
may become disconnected or disabled. Once
the battery is reconnected and after driving
the vehicle, the engine may continue to
operate for three to five seconds after the
key is turned to off. This is a normal
condition.

Braking:

Your hybrid is equipped with standard
hydraulic braking and regenerative braking.
Regenerative braking is performed by your
transmission and it captures brake energy
and stores it in your high voltage battery.

Driving to Optimize Fuel Economy

Note: Having your engine running is not
always an indication of inefficiency. In some
cases, it is actually more efficient than
driving in electric mode.

Your fuel economy should improve
throughout your hybrid's break-in period. As
with any vehicle, your driving habits and
accessory usage can significantly impact
your fuel economy. For best results, keep in
mind these tips:

•

Keep the tires properly inflated and only
use the recommended size.

•

Aggressive driving increases the amount
of energy required to move your vehicle.
In general, you can achieve better fuel
economy with mild to moderate
acceleration and deceleration. Moderate
braking is particularly important since it
allows you to maximize the energy
captured by the regenerative braking
system.

Additional Tips:
•

Do not carry extra loads.

•

Be mindful of adding external
accessories that may increase
aerodynamic drag.

•

Observe posted speed limits.

•

Perform all scheduled maintenance.

•

There is no need to wait for your engine
to warm up. The vehicle is ready to drive
immediately after starting.

ECOSELECT

EcoSelect is a drive mode for non plug-in
vehicles designed to offer the best possible
fuel economy with tradeoffs in vehicle
performance and comfort.

E198654

To switch EcoSelect on, press the
ECO button.

A graphic displays on your information
display when EcoSelect is on.

Your vehicle will remember the last selected
mode whenever you start your vehicle.

EcoSelect allows your vehicle to operate
more efficiently. You will notice:
•

Less aggressive cooling.

•

Softer acceleration.

•

Increased deceleration when coasting.

173

MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing

Unique Driving Characteristics

•

Changes in engine behavior.

•

ECO cruise control activation.

HYBRID VEHICLE FREQUENTLY ASKED QUESTIONS

Answer

Question

The high voltage battery is electrically isolated from the rest of the

vehicle when the key is off. When you switch the key on, high voltage
contactors inside the battery are closed to make the electricity avail-
able to the motor and generator and enable the vehicle to drive. The
clicks are the sound of these contactors as they close and open during

start up and shut down.

What are the series of clicks from the cargo area when I first turn the

key in the ignition?

The vehicle's computer will determine if an engine start is required

at key-on. Silent key start will start the engine if it is necessary for

cabin heating, windshield defrost, or if the outside temperature is low.

Why does the engine sometimes start at key-on?

There are several reasons the engine stays on for an extended amount

of time when you first start it. One common reason is to make sure

that the emissions components are warm enough to minimize tailpipe
emissions. As the climate gets cooler, this engine-on time is extended.

Why does it take a long time before the engine shuts down?

The engine is required to turn on above this speed to protect the

transmission hardware.

Why does my engine never shut down above 85 mph (137 km/h)

174

MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing

Unique Driving Characteristics

Answer

Question

In order to make sure that the climate control system can begin heating

the cabin or defrosting the windshield as soon as a driver requests

it, the engine coolant temperature has to be kept sufficiently hot.

Keeping the engine on is required to maintain the correct coolant

temperature.

Why does my engine stay on when it is extremely cold outside?

Your vehicle's engine and transmission are designed to deliver the

power you need at the most efficient engine speed. This may be

higher than expected during heavy accelerations, and may fluctuate

when driving at a steady speed. These are characteristics of the

Atkinson engine cycle and the transmission technology that help

maximize your hybrid's fuel economy.

Why does my engine rev up so high sometimes when I accelerate?

The fan noise comes from a fan located next to the high voltage

battery pack. This fan turns on when the battery requires cooling air.

The fan speed, and associated noise level, will change according to

the amount of cooling required to maintain good performance. Main-

taining the battery temperature at optimal conditions also prolongs

the useful life of the battery and helps to achieve better fuel economy.

What is the fan noise I hear from the rear of my hybrid?

Change the engine oil every 10,000 mi (16,000 km) or once per year

under normal operating conditions.

What is the engine oil change service interval?

Your hybrid vehicle can use E15 (15% ethanol, 85% gasoline) fuel, but

you may notice slightly reduced fuel economy because ethanol

contains less energy per gallon than gasoline. Your hybrid vehicle is

not designed to use E85 (85% ethanol).

Can I put E15 or E85 in my vehicle, and how will it affect my fuel

economy?

175

MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing

Unique Driving Characteristics

Answer

Question

The high voltage battery system is designed to last the life of the

vehicle and requires no maintenance.

How long will my high voltage battery last? Does it need maintenance?

There are no provisions for charging the high voltage battery from a

power supply external to the vehicle.

Can you charge the battery with a plug into an A/C outlet?

Yes. Your hybrid vehicle can be flat towed without modification.  See

Towing (page 258).

Can I tow the hybrid behind my motor home with all four wheels down?

176

MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing

Unique Driving Characteristics

SAFETY PRECAUTIONS

WARNING: Do not overfill the fuel tank.

The pressure in an overfilled tank may cause
leakage and lead to fuel spray and fire.

WARNING: The fuel system may be

under pressure. If you hear a hissing sound
near the fuel filler inlet, do not refuel until the
sound stops. Otherwise, fuel may spray out,
which could cause serious personal injury.

WARNING: Fuels can cause serious

injury or death if misused or mishandled.

WARNING: Fuel may contain benzene,

which is a cancer-causing agent.

WARNING: When refueling always shut

the engine off and never allow sparks or
open flames near the fuel tank filler valve.
Never smoke or use a cell phone while
refueling. Fuel vapor is extremely hazardous
under certain conditions. Avoid inhaling
excess fumes.

Follow these guidelines when refueling:
•

Extinguish all smoking materials and any
open flames before refueling your
vehicle.

•

Always switch the engine off before
refueling.

•

Automotive fuels can be harmful or fatal
if swallowed. Fuel is highly toxic and if
swallowed can cause death or permanent
injury. If fuel is swallowed immediately
call a physician, even if no symptoms are
immediately apparent. The toxic effects
of fuel may not be apparent for hours.

•

Avoid inhaling fuel vapors.  Inhaling fuel
vapor can lead to eye and respiratory
tract irritation.  In severe cases, excessive
or prolonged breathing of fuel vapor can
cause serious illness and permanent
injury.

•

Avoid getting fuel in your eyes. If you
splash fuel in your eyes, immediately
remove contact lenses (if worn), flush with
water for 15 minutes and seek medical
attention.  Failure to seek proper medical
attention could lead to permanent injury.

•

Fuels can be harmful if absorbed through
the skin. If you splash fuel on your skin,
clothing or both, promptly remove
contaminated clothing and thoroughly
wash your skin with soap and water.
Repeated or prolonged skin contact
causes skin irritation.

•

Be particularly careful if you are taking
Antabuse or other forms of Disulfiram for
the treatment of alcoholism. Breathing
fuel vapors could cause an adverse
reaction, serious personal injury or
sickness. Immediately call a physician if
you experience any adverse reactions.

FUEL QUALITY

Choosing the Right Fuel

E161513

177

MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing

Fuel and Refueling

Your vehicle is designed to operate on
regular unleaded gasoline with a minimum
pump (R+M)/2 octane rating of 87.

Some fuel stations, particularly those in high
altitude areas, offer fuels posted as regular
unleaded gasoline with an octane rating
below 87. The use of these fuels could result
in engine damage that will not be covered
by the vehicle warranty.

For best overall vehicle and engine
performance, premium fuel with an octane
rating of 91 or higher is recommended. The
performance gained by using premium fuel
is most noticeable in hot weather.

Do not be concerned if the engine
sometimes knocks lightly.  However, if the
engine knocks heavily while using fuel with
the recommended octane rating, contact an
authorized dealer to prevent any engine
damage.

We recommend Top Tier detergent
gasolines, where available to help minimize
engine deposits and maintain optimal vehicle
and engine performance. For additional
information, refer to www.toptiergas.com.

Note: Use of any fuel for which the vehicle
was not designed can impair the emission
control system, cause loss of vehicle
performance, and cause damage to the
engine which may not be covered by the
vehicle Warranty.

Do not use:
•

Diesel fuel.

•

Fuels containing kerosene or paraffin.

•

Fuel containing more than 15% ethanol
or E85 fuel.

•

Fuels containing methanol.

•

Fuels containing metallic-based additives,
including manganese-based compounds.

•

Fuels containing the octane booster
additive, methylcyclopentadienyl
manganese tricarbonyl (MMT).

•

Leaded fuel, using leaded fuel is
prohibited by law.

The use of fuels with metallic compounds
such as methylcyclopentadienyl manganese
tricarbonyl (commonly known as MMT), which
is a manganese-based fuel additive, will
impair engine performance and affect the
emission control system.

Fuel Freshness Mode

 (If Equipped)

This helps keep the fuel system functional
and the fuel fresh.

If you mainly use your vehicle in electric
power mode without refueling, the gasoline
in the fuel tank may become stale due to
aging.  Stale gasoline can damage the
engine and fuel system.

Your vehicle automatically switches to fuel
freshness mode if you do not refuel your
vehicle with fresh fuel within an 18-month
period.  Fuel freshness mode protects your
vehicle from potential engine and fuel system
damage caused by using stale fuel.

Note: If you do not add new fuel during an
18-month period, fuel freshness mode will
use fuel until approximately 1.2 gal (4.5 L) of
fuel remains in the fuel tank.

178

MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing

Fuel and Refueling

During fuel freshness mode:
•

The information display will indicate fuel
freshness mode is active.

•

The vehicle will only run in hybrid mode. 
EV Now mode will not be available.

•

Most of the plug-in power will be stored
until fuel freshness mode is completed.

Note: EV Now mode resumes when less than
1.2 gal (4.5 L) of fuel remains in the fuel tank.

Note: When the fuel level is less than
one-quarter full, refueling your vehicle will
end fuel freshness mode.

Note: We recommend you use a fuel
stabilizer if you use less than a full tank of
fuel during an 18-month period.

FUEL FILLER FUNNEL LOCATION

The fuel filler funnel is under the luggage
compartment floor covering.

E256472

RUNNING OUT OF FUEL

Avoid running out of fuel because this
situation may have an adverse effect on
vehicle components.

If you have run out of fuel:

•

To start the vehicle with a keyless
ignition, just start the engine. Crank time
will be longer than usual.

•

Normally, adding 1 gal (3.8 L) of fuel is
enough to restart the vehicle. If the
vehicle is out of fuel and on a steep
grade, more than 1 gal (3.8 L) may be
required.

•

The service engine soon indicator may
come on.

Refilling With a Portable Fuel Container

WARNING: Flow of fuel through a fuel

pump nozzle can produce static electricity.
This can cause a fire if you are filling an
ungrounded fuel container.

WARNING: Do not insert the nozzle of

a fuel container or an aftermarket funnel into
the fuel filler neck. This may damage the fuel
system filler neck or its seal and cause fuel
to run onto the ground.

179

MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing

Fuel and Refueling

WARNING: Do not try to pry open or

push open the capless fuel system with
foreign objects. This could damage the fuel
system and its seal and cause injury to you
or others.

Note: Do not use aftermarket funnels; they
will not work with the capless fuel system
and can damage it. The included specially
designed funnel works safely with your
vehicle.

When filling the vehicle’s fuel tank from a
portable fuel container, use the funnel
included with the vehicle.

E163066

The funnel is located in the rear of the
vehicle, inside the load compartment,
underneath the load floor carpet and is
accessible from the trunk.

1. Locate the portable funnel that comes

with your vehicle.

E157279

2. Slowly insert the funnel into the capless

fuel system.

E157280

3. Fill the vehicle with fuel from the portable

fuel container.

4. When done, clean the funnel or properly

dispose of it. You can purchase extra
funnels from your authorized dealer if
you choose to dispose of the funnel.

REFUELING

WARNING: Do not overfill the fuel tank.

The pressure in an overfilled tank may cause
leakage and lead to fuel spray and fire.

180

MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing

Fuel and Refueling

WARNING: Do not try to pry open or

push open the capless fuel system with
foreign objects. This could damage the fuel
system and its seal and cause injury to you
or others.

WARNING: Do not remove the fuel

pump nozzle from its fully inserted position
when refueling.

WARNING: When refueling always shut

the engine off and never allow sparks or
open flames near the fuel tank filler valve.
Never smoke or use a cell phone while
refueling. Fuel vapor is extremely hazardous
under certain conditions. Avoid inhaling
excess fumes.

WARNING: Stop refueling when the

fuel pump nozzle automatically shuts off for
the first time. Failure to follow this will fill the
expansion space in the fuel tank and could
lead to fuel overflowing.

WARNING: Wait at least 10 seconds

before removing the fuel pump nozzle to
allow any residual fuel to drain into the fuel
tank.

WARNING: The fuel system may be

under pressure. If you hear a hissing sound
near the fuel filler inlet, do not refuel until the
sound stops. Otherwise, fuel may spray out,
which could cause serious personal injury.

WARNING: Read and follow all the

instructions on the pump island.

1. When you stop your vehicle, shift into

park (P) or neutral (N) and switch the
ignition off.

E146221

Note: Beijing district only.

2. Press the button on the driver door to

open the fuel filler door.  The fuel filler
door can take up to 15 seconds to open
before you can insert a fuel filler nozzle.

181

MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing

Fuel and Refueling

E139202

A

3. Insert the fuel pump nozzle up to the first

notch on the nozzle A.  Keep it resting
on the cover of the fuel tank filler pipe
opening.

E139203

A

B

4. Hold the fuel pump nozzle in position B

when refueling.  Holding the fuel nozzle
in position A can affect the flow of fuel
and shut off the fuel nozzle before the
fuel tank is full.

E206912

A

B

5. Operate the fuel pump nozzle within the

area shown.

E119081

6. Slightly raise the fuel pump nozzle and

then slowly remove it.

7. Fully close the fuel filler door.

Note: To close the fuel filler door, press the
center rear edge of the fuel filler door and
then release.

You must complete the refueling process
within 20 minutes.  If 20 minutes elapses,
you must press the button on the driver door
again.  Fuel pump nozzle automatic shut off
may occur if you do not press the button on
the driver door.

System Warnings

If the fuel filler door fails to open, an
information message appears in the
information display.

182

MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing

Fuel and Refueling