Dodge Durango (2019 year). Manual

3. Start the engine.

4. Press and hold the brake pedal.

5. Shift the transmission into NEUTRAL.

6. Using a ballpoint pen or similar object, push and hold

the recessed transfer case NEUTRAL (N) button (located
by the selector switch) for one second.

7. When the NEUTRAL (N) indicator light turns off,

release the NEUTRAL (N) button.

8. After the NEUTRAL (N) button has been released, the

transfer case will shift to the position indicated by the
selector switch.

9. Shift the transmission into PARK and turn the engine

OFF.

10. Release the brake pedal.

11. Disconnect vehicle from the tow vehicle.

12. Start the engine.

13. Press and hold the brake pedal.

14. Release the parking brake.

15. Shift the transmission into DRIVE, release the brake

pedal, and check that the vehicle operates normally.

NEUTRAL (N) Switch

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365

NOTE:
• Steps 1 through 5 are requirements that must be met

before pushing the NEUTRAL (N) button, and must
continue to be met until the shift has been completed. If
any of these requirements are not met before pushing
the NEUTRAL (N) button or are no longer met during
the shift, the NEUTRAL (N) indicator light will flash
continuously until all requirements are met or until the
NEUTRAL (N) button is released.

• The ignition must be in the ON/RUN mode for a shift to

take place and for the position indicator lights to be
operable. If the ignition is not in the ON/RUN mode, the
shift will not take place and no position indicator lights
will be on or flashing.

• A flashing NEUTRAL (N) position indicator light indi-

cates that shift requirements have not been met.

DRIVING TIPS

On-Road Driving Tips

Utility vehicles have higher ground clearance and a nar-
rower track to make them capable of performing in a wide
variety of off-road applications. Specific design character-
istics give them a higher center of gravity than conven-
tional passenger cars.

An advantage of the higher ground clearance is a better
view of the road, allowing you to anticipate problems.
They are not designed for cornering at the same speeds as
conventional passenger cars any more than low-slung
sports cars are designed to perform satisfactorily in off-
road conditions. Avoid sharp turns or abrupt maneuvers.
As with other vehicles of this type, failure to operate this
vehicle correctly may result in loss of control or vehicle
rollover.

366

STARTING AND OPERATING

Off-Road Driving Tips

When To Use 4WD LOW Range — If Equipped

When off-road driving, shift to 4WD LOW for additional
traction. This range should be limited to extreme situations
such as deep snow, mud, or sand where additional low
speed pulling power is needed. Vehicle speeds in excess of
25 mph (40 km/h) should be avoided when in 4WD LOW
range.

WARNING!

Do not drive in 4WD-LOW Range on dry pavement;
driveline damage may result. 4WD-LOW Range locks
front and rear drivelines together and does not allow
for differential action between the front to rear drive-
shafts. Driving in 4WD-LOW on pavement will cause
driveline binding; use only on wet or slippery surfaces.

Driving Through Water

Although your vehicle is capable of driving through water,
there are a number of precautions that must be considered
before entering the water.

CAUTION!

When driving through water, do not exceed 5 mph
(8 km/h). Always check water depth before entering as
a precaution, and check all fluids afterward. Driving
through water may cause damage that may not be
covered by the New Vehicle Limited Warranty.

Driving through water more than a few inches/centimeters
deep will require extra caution to ensure safety and pre-
vent damage to your vehicle. If you must drive through
water, try to determine the depth and the bottom condition
(and location of any obstacles) prior to entering. Proceed
with caution and maintain a steady controlled speed less
than 5 mph (8 km/h) in deep water to minimize wave
effects.

Flowing Water

If the water is swift flowing and rising (as in storm run-off),
avoid crossing until the water level recedes and/or the
flow rate is reduced. If you must cross flowing water avoid
depths in excess of 9 inches (23 cm). The flowing water can
erode the streambed, causing your vehicle to sink into
deeper water. Determine exit point(s) that are downstream
of your entry point to allow for drifting.

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367

Standing Water

Avoid driving in standing water deeper than 20 inches
(51 cm), and reduce speed appropriately to minimize wave
effects. Maximum speed in 20 inches (51 cm) of water is
less than 5 mph (8 km/h).

Maintenance

After driving through deep water, inspect your vehicle
fluids and lubricants (engine oil, transmission oil, axle,
transfer case) to assure the fluids have not been contami-
nated. Contaminated fluid (milky, foamy in appearance)
should be flushed/changed as soon as possible to prevent
component damage.

Driving In Snow, Mud And Sand

In heavy snow, when pulling a load, or for additional
control at slower speeds, shift the transmission to a low
gear and shift the transfer case to LOW if necessary. Refer
to “All-Wheel Drive Operation” in “Starting And Operat-
ing” for further information. Do not shift to a lower gear
than necessary to maintain forward motion. Over-revving
the engine can spin the wheels and traction will be lost.

Avoid abrupt downshifts on icy or slippery roads, because
engine braking may cause skidding and loss of control.

Hill Climbing

NOTE:

Before attempting to climb a hill, determine the

conditions at the crest and/or on the other side.

Before climbing a steep hill, shift the transmission to a
lower gear and shift the transfer case to LOW. Use first gear
and LOW for very steep hills.

If you stall or begin to lose forward motion while climbing
a steep hill, allow your vehicle to come to a stop and
immediately apply the brakes. Restart the engine, and shift
into REVERSE. Back slowly down the hill, allowing the
compression braking of the engine to help regulate your
speed. If the brakes are required to control vehicle speed,
apply them lightly and avoid locking or skidding the tires.

WARNING!

If the engine stalls, you lose forward motion, or cannot
make it to the top of a steep hill or grade, never attempt
to turn around. To do so may result in tipping and
rolling the vehicle. Always back carefully straight
down a hill in REVERSE gear. Never back down a hill
in NEUTRAL using only the brake.

Remember, never drive diagonally across a hill; always
drive straight up or down.

368

STARTING AND OPERATING

If the wheels start to slip as you approach the crest of a hill,
ease off the accelerator and maintain forward motion by
turning the front wheels slowly. This may provide a fresh
“bite” into the surface and will usually provide traction to
complete the climb.

Traction Downhill

Shift the transmission into a low gear, and the transfer case
into LOW range. Let the vehicle go slowly down the hill
with all four wheels turning against engine compression
drag. This will permit you to control the vehicle speed and
direction.

When descending mountains or hills, repeated braking can
cause brake fade with loss of braking control. Avoid
repeated heavy braking by downshifting the transmission
whenever possible.

After Driving Off-Road

Off-road operation puts more stress on your vehicle than
does most on-road driving. After going off-road, it is
always a good idea to check for damage. That way you can
get any problems taken care of right away and have your
vehicle ready when you need it.

• Completely inspect the underbody of your vehicle.

Check tires, body structure, steering, suspension, and
exhaust system for damage.

• Inspect the radiator for mud and debris and clean as

required.

• Check threaded fasteners for looseness, particularly on

the chassis, drivetrain components, steering, and sus-
pension. Retighten them, if required, and torque to the
values specified in the Service Manual.

• Check for accumulations of plants or brush. These things

could be a fire hazard. They might hide damage to fuel
lines, brake hoses, axle pinion seals, and propeller shafts.

• After extended operation in mud, sand, water, or similar

dirty conditions, have the radiator, fan, brake rotors,
wheels, brake linings, and axle yokes inspected and
cleaned as soon as possible.

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369

WARNING!

Abrasive material in any part of the brakes may cause
excessive wear or unpredictable braking. You might
not have full braking power when you need it to
prevent a collision. If you have been operating your
vehicle in dirty conditions, get your brakes checked
and cleaned as necessary.

• If you experience unusual vibration after driving in

mud, slush or similar conditions, check the wheels for
impacted material. Impacted material can cause a wheel
imbalance and freeing the wheels of it will correct the
situation.

370

STARTING AND OPERATING

HAZARD WARNING FLASHERS

The Hazard Warning flasher switch is located on the switch
bank just above the climate controls.

Push the switch to turn on the Hazard Warning
flasher. When the switch is activated, all direc-
tional turn signals will flash on and off to warn
oncoming traffic of an emergency. Push the

switch a second time to turn off the Hazard Warning
flashers.

This is an emergency warning system and it should not be
used when the vehicle is in motion. Use it when your
vehicle is disabled and it is creating a safety hazard for
other motorists.

When you must leave the vehicle to seek assistance, the
Hazard Warning flashers will continue to operate even
though the ignition is placed in the OFF position.

NOTE:

With extended use, the Hazard Warning flashers

may discharge the battery.

ASSIST AND SOS MIRROR — IF EQUIPPED

If equipped, the rearview mirror contains an ASSIST and a
SOS button.

Assist And SOS Mirror

1 — SOS Button
2 — ASSIST Button

372

IN CASE OF EMERGENCY

WARNING!

ALWAYS obey traffic laws and pay attention to the
road. ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility and as-
sume all risks related to the use of the features and
applications in this vehicle. Only use the features and
applications when it is safe to do so. Failure to do so
may result in an accident involving serious injury or
death.

NOTE:
• Your vehicle may be transmitting data as authorized by

the subscriber.

• The SOS and ASSIST buttons will only function if you

are connected to an operable LTE (voice/data) or 4G
(data) network. Other Uconnect services will only be
operable if your SiriusXM Guardian service is active and
you are connected to an operable LTE (voice/data) or 4G
(data) network.

ASSIST Call

The ASSIST Button is used to automatically connect you to
any one of the following support centers:

• Roadside Assistance – If you get a flat tire, or need a tow,

just push the ASSIST button and you will be connected
to a representative for assistance. Roadside Assistance
will know what vehicle you’re driving and its location.
Additional fees may apply for roadside assistance.

• SiriusXM Guardian Customer Care – In-vehicle support

for SiriusXM Guardian.

• Vehicle Customer Care – Total support for all other

vehicle issues.

SOS Call

1. Push the SOS Call button on the Rearview Mirror.

NOTE:

In case the SOS Call button is pushed in error, there

will be a ten second delay before the SOS Call system
initiates a call to a SOS operator. To cancel the SOS Call
connection, push the SOS call button on the Rearview
Mirror or press the cancellation button on the Device
Screen. Termination of the SOS Call will turn off the green
LED light on the Rearview Mirror.

2. The LED light located between the ASSIST and SOS

buttons on the Rearview Mirror will turn green once a
connection to a SOS operator has been made.

IN CASE OF EMERGENCY

373

3. Once a connection between the vehicle and a SOS

operator is made, the SOS Call system may transmit the
following important vehicle information to a SOS op-
erator:

• Indication that the occupant placed a SOS Call.
• The vehicle brand.
• The last known GPS coordinates of the vehicle.

4. You should be able to speak with the SOS operator

through the vehicle audio system to determine if addi-
tional assistance is needed.

WARNING!

NOTE:

• Your vehicle may be transmitting data as authorized

by the subscriber.

• Once a connection is made between the vehicle’s SOS

Call system and the SOS operator, the SOS operator
may be able to open a voice connection with the
vehicle to determine if additional assistance is needed.
Once the SOS operator opens a voice connection with
the vehicle’s SOS Call system, the operator should be
able to speak with you or other vehicle occupants and
hear sounds occurring in the vehicle. The vehicle’s
SOS Call system will attempt to remain connected
with the SOS operator until the SOS operator termi-
nates the connection.

5. The SOS operator may attempt to contact appropriate

emergency responders and provide them with impor-
tant vehicle information and GPS coordinates.

374

IN CASE OF EMERGENCY

WARNING!

• If anyone in the vehicle could be in danger (e.g., fire

or smoke is visible, dangerous road conditions or
location), do not wait for voice contact from an
Emergency Services Agent. All occupants should exit
the vehicle immediately and move to a safe location.

• Never place anything on or near the vehicle’s oper-

able network and GPS antennas. You could prevent
operable network and GPS signal reception, which
can prevent your vehicle from placing an emergency
call. An operable network and GPS signal reception
is required for the SOS Call system to function
properly.

• The SOS Call system is embedded into the vehicle’s

electrical system. Do not add aftermarket electrical
equipment to the vehicle’s electrical system. This
may prevent your vehicle from sending a signal to
initiate an emergency call. To avoid interference that
can cause the SOS Call system to fail, never add
aftermarket equipment (e.g., two-way mobile radio,
CB radio, data recorder, etc.) to your vehicle’s electri-
cal system or modify the antennas on your vehicle. IF
YOUR VEHICLE LOSES BATTERY POWER FOR

(Continued)

WARNING! (Continued)

ANY REASON (INCLUDING DURING OR AFTER
AN ACCIDENT), THE UCONNECT FEATURES,
APPS AND SERVICES, AMONG OTHERS, WILL
NOT OPERATE.

• Modifications to any part of the SOS Call system

could cause the air bag system to fail when you need
it. You could be injured if the air bag system is not
there to help protect you.

SOS Call System Limitations

Vehicles sold in Mexico DO NOT have SOS Call system
capabilities.

SOS or other emergency line operators in Mexico may not
answer or respond to SOS system calls.

If the SOS Call system detects a malfunction, any of the
following may occur at the time the malfunction is de-
tected, and at the beginning of each ignition cycle:
• The Rearview Mirror light located between the ASSIST

and SOS buttons will continuously be illuminated red.

• The Device Screen will display the following message

“Vehicle device requires service. Please contact your
dealer.”

IN CASE OF EMERGENCY

375

• An In-Vehicle Audio message will state “Vehicle device

requires service. Please contact your dealer.”

WARNING!

• Ignoring the Rearview Mirror light could mean you

will not have SOS Call services. If the Rearview
Mirror light is illuminated, have your authorized
dealer service the SOS Call system immediately.

• The Occupant Restraint Control module turns on the

air bag Warning Light on the instrument panel if a
malfunction in any part of the system is detected. If
the Air Bag Warning Light is illuminated, have your
authorized dealer service the Occupant Restraint
Control system immediately.

Even if the SOS Call system is fully functional, factors
beyond FCA US LLC’s control may prevent or stop the SOS
Call system operation. These include, but are not limited
to, the following factors:
• Delayed accessories mode is active.
• The ignition is in the OFF position.
• The vehicle’s electrical systems are not intact.

• The SOS Call system software and/or hardware are

damaged during a crash.

• The vehicle battery loses power or becomes discon-

nected during a vehicle crash.

• LTE (voice/data) or 4G (data) network and/or Global

Positioning Satellite signals are unavailable or ob-
structed.

• Equipment malfunction at the SOS operator facility.
• Operator error by the SOS operator.
• LTE (voice/data) or 4G (data) network congestion.
• Weather.
• Buildings, structures, geographic terrain, or tunnels.

WARNING!

376

IN CASE OF EMERGENCY

NOTE:
• Your vehicle may be transmitting data as authorized by

the subscriber.

• Never place anything on or near the vehicle’s LTE

(voice/data) or 4G (data) and GPS antennas. You could
prevent LTE (voice/data) or 4G (data) and GPS signal
reception, which can prevent your vehicle from placing
an emergency call. An operable LTE (voice/data) or 4G
(data) network connection and a GPS signal is required
for the SOS Call system to function properly.

General Information

This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2)
this device must accept any interference received, includ-
ing interference that may cause undesired operation.

NOTE:

Changes or modifications not expressly approved

by the party responsible for compliance could void the
user’s authority to operate the equipment.

CAUTION!

To avoid damage to the mirror during cleaning, never
spray any cleaning solution directly onto the mirror.
Apply the solution onto a clean cloth and wipe the
mirror clean.

IN CASE OF EMERGENCY

377

BULB REPLACEMENT

Replacement Bulbs

Interior Bulbs

Bulb Number

Glove Compartment Lamp

194

Grab Handle Lamp

L002825W5W

Overhead Console Reading Lamps

VT4976

Visor Vanity Lamp

V26377

Rear Cargo Lamp

214–2

Underpanel Courtesy Lamps

906

Instrument Cluster (General Illumination)

103

Telltale/Hazard Lamp

378

IN CASE OF EMERGENCY

Exterior Bulbs

Bulb Number

Low Beam/High Beam (Bi-Xenon) Headlamps

D3S (Serviced At Authorized Dealer)

Low Beam/High Beam/Daytime Running Lamp (DRL)
Bi-Halogen Headlamps (Base)

9005SL+

Low Beam/High Beam (Bi-Halogen) Headlamps
(Uplevel)

9005SL+

Front Park/Turn Signal Lamps (Base)

3157NAK

Front Turn Signal Lamps (Uplevel & Premium)

3157NAK

Front Park Lamp/Daytime Running Lamp (Uplevel &
Premium)