Dodge Ram Truck 1500-2500-3500. Manual - part 630

The hands-free cellular system on this vehicle uses Bluetooth™ technology to provide wireless communication
between the operator’s compatible cellular telephone and the vehicle’s on-board receiver.

The system uses voice recognition technology to control operation. The incoming voice is broadcast through the
vehicle’s radio speakers, automatically overriding any other audio signals on the front speakers when the hands-free
system is in use. A microphone in the rearview mirror picks up vehicle occupant’s voices. If a call is in progress
when the ignition is switched off, the hands-free system will continue to operate for up to 45 seconds as part of the
Accessory Relay Delay function. Thereafter, the call can continue on the hand-held telephone.

The system will communicate with a telephone that is anywhere within the vehicle. However, covering the hand held
phone or the hands-free phone module with a metal object may block the signal. The system will recognize up to
seven telephones, each of which is given a spoken identification by the user during the setup process. The system
includes Spanish and French voice recognition in addition to English.

Two buttons on the rearview mirror, identified with ISO icons, control the system: A

phone

button turns the system

on and off; a

voice recognition

(or voice command) button prompts the hands-free system to listen for a voice

command.

OPERATION

TELECOMMUNICATION

Two buttons on the rearview mirror, identified with ISO icons, control the system: A

phone

button turns the system

on and off; a

voice recognition

(or voice command) button prompts the hands-free system to listen for a voice

command. The system includes the following features:

•

Phone book - Stores telephone numbers for later recall by name or other verbal identification, called a voice
tag, and memory location.

•

Four memory locations - Home, Work, Cellular and Pager. A maximum of 32 unique names or voice tags may
be stored at the same time, with a different number in each of the four memory locations.

•

Voice tag dialing - Dials the number associated with a voice tag and memory location.

•

Digit dialing - Dials the telephone number by recognizing the names of the digits as they are spoken.

•

Receiving calls - A voice prompt notifies the user of an incoming call. A voice response accepts or rejects the
call without manual intervention.

•

Privacy Mode - Switches the call to the handheld telephone and the hands-free system and back again using

the “voice recognition” (or “voice command”) button and a voice command, if desired.

DR/DH

NAVIGATION/TELECOMMUNICATION - SERVICE INFORMATION

8T - 85

DIAGNOSIS AND TESTING

TELECOMMUNICATION

Any diagnosis of the Telecommunication system should begin with the use of scan tool. For information on
the use of the scan tool, refer to the appropriate Diagnostic Service information.

For complete circuit diagrams, refer to the appropriate wiring information.

WARNING: ON VEHICLES EQUIPPED WITH AIRBAGS, REFER TO ELECTRICAL, RESTRAINTS BEFORE
ATTEMPTING ANY STEERING WHEEL, STEERING COLUMN, OR INSTRUMENT PANEL COMPONENT DIAG-
NOSIS OR SERVICE. FAILURE TO TAKE THE PROPER PRECAUTIONS COULD RESULT IN ACCIDENTAL AIR-
BAG DEPLOYMENT AND POSSIBLE PERSONAL INJURY.

TELECOMMUNICATION SYSTEM DIAGNOSIS

CONDITION

POSSIBLE CAUSE

CORRECTION

Phone Not
Available

1. Bluetooth phone not
paired to the system.

1. Ensure that phone(s) are paired to the system.

2. Bluetooth phone not
present or turned OFF.

2. Make sure paired phone is present, turned ON and that the
Bluetooth option is enabled on the phone.

3. Bluetooth phone has
low battery.

3. At low battery levels, some phones will turn off Bluetooth
functionality. Ensure cellular phone is charged to an adequate
level.

Phone Pairing
Failed

1. Phone does not
support Hands Free
Profile

1. The Telecommunication system requires the cellular phone to
be Bluetooth™ enabled, as well as supporting the Hands Free
Profile. The customer will have to upgrade their phone to one
supporting Hands Free Profile. A list of suggested phones is
available at: http://www.chrysler.com/uconnect.

2. Phone not Bluetooth
enabled.

2. The Telecommunication system requires the cellular phone to
be Bluetooth™ enabled. A list of suggested phones is available
at: http://www.chrysler.com/uconnect.

3. PIN entered on the
phone is not the same
as PIN spoken to the
system.

3. The PIN spoken to the system must be the same PIN entered
into the phone.

4. Phone has reached
maximum number of
allowed devices paired.

4. Remove one of the previously paired devices from it’s list.

Poor Voice
Recognition

1. Microphone failure

1. Using a scan tool, check for microphone fault codes.

2. Customer not waiting
for the beep before
speaking.

2. Ensure customer is waiting for the system

beep

prior to

beginning the speech to be recognized.

3. Customer not
speaking in a smooth
normal manner.

3. Verify that the customer is attempting to use the system with a
smooth consistent voice. The system is designed to accept
normal speech spoken at a normal tone, some people tend to
speak to a computer loud and slow, which results in reduced
performance.

4. Rear view mirror not
properly attached to
mounting.

4. Mirror must be firmly mounted to the mounting location. Ensure
that mirror is tightened to the specified torque.

5. High levels of noise in
vehicle compartment

5. System performance is increased when noise conditions in the
vehicle are lowered. Ideal conditions include windows closed.

8T - 86

NAVIGATION/TELECOMMUNICATION - SERVICE INFORMATION

DR/DH

CONDITION

POSSIBLE CAUSE

CORRECTION

6. Object interfering with
microphone input

6. Verify that there is no object, hanging from the mirror, that
could be obstructing the microphone.

7. User not saying

send

after a pager dialing
request

7. User must say

send

at the end of a Pager Dialing request.

8. Other passengers
talking while customer is
attempting to use the
system

8. Although designed for primary use by the driver, the
microphone will pick up passengers in any seat of the vehicle.
System performance is increased in low noise environments.

Phonebook
names not
recognized
consistently

1. Phonebook names
recorded in high noise
conditions

1. For increased system performance, it is recommended that the
phone book entries are recorded in a low noise environment. That
is, vehicle in park, with windows up.

2. Phonebook name(s)
short

2. For increased performance it is recommended that the user
use both first and last name as a phonebook entry. Example:

Daniel Johnson

as opposed to

Dan

3. Phonebook names
recorded by another user

3. It is recommended that each user of the system record their
own phonebook entries. This will increase the recognition
performance.

4. Similar names in
phonebook

4. For increased system performance it is recommended that the
user do not enter similar sounding names in the phonebook.

5. Object interfering with
microphone input

5. Object interfering with microphone input.

Poor Phone
audio quality.

1. Microphone failure

1. Use a scan tool, and check for Microphone faults.

2. Rear view mirror not
properly fixed to
mounting button

2. Mirror must be firmly mounted to the mounting location. Tighten
mirror to the specified torque.

3. System being used in
high noise conditions

3. System performance is increased when noise conditions in the
vehicle are lowered. Ideal conditions include windows closed.

No Phone Audio

1. Phone setting cause
phone audio to be routed
to handset.

1. Route audio to

Hands free

device.

DR/DH

NAVIGATION/TELECOMMUNICATION - SERVICE INFORMATION

8T - 87

Content .. 628 629 630 631 ..