RAM ProMaster City (2019 year). Manual

BODYWORK

Protection From Atmospheric Agents

Vehicle body care requirements vary according to geo-
graphic locations and usage. Chemicals that make roads
passable in snow and ice and those that are sprayed on
trees and road surfaces during other seasons are highly
corrosive to the metal in your vehicle. Outside parking,
which exposes your vehicle to airborne contaminants, road
surfaces on which the vehicle is operated, extreme hot or
cold weather and other extreme conditions will have an
adverse effect on paint, metal trim, and underbody protec-
tion.

The following maintenance recommendations will enable
you to obtain maximum benefit from the corrosion resis-
tance built into your vehicle.

What Causes Corrosion?

Corrosion is the result of deterioration or removal of paint
and protective coatings from your vehicle.

The most common causes are:
• Road salt, dirt and moisture accumulation.
• Stone and gravel impact.
• Insects, tree sap and tar.

• Salt in the air near seacoast localities.
• Atmospheric fallout/industrial pollutants.

Body And Underbody Maintenance

Cleaning Headlights

Your vehicle is equipped with plastic headlights and fog
lights that are lighter and less susceptible to stone breakage
than glass headlights.

Plastic is not as scratch resistant as glass and therefore
different lens cleaning procedures must be followed.

To minimize the possibility of scratching the lenses and
reducing light output, avoid wiping with a dry cloth. To
remove road dirt, wash with a mild soap solution followed
by rinsing.

Do not use abrasive cleaning components, solvents, steel
wool or other aggressive material to clean the lenses.

Preserving The Bodywork

Washing
• Wash your vehicle regularly. Always wash your vehicle

in the shade using Mopar Car Wash, or a mild car wash
soap, and rinse the panels completely with clear water.

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• If insects, tar, or other similar deposits have accumulated

on your vehicle, use Mopar Super Kleen Bug and Tar
Remover to remove.

• Use a high quality cleaner wax, such as Mopar Cleaner

Wax to remove road film, stains and to protect your
paint finish. Take care never to scratch the paint.

• Avoid using abrasive compounds and power buffing

that may diminish the gloss or thin out the paint finish.

CAUTION!

• Do not use abrasive or strong cleaning materials such

as steel wool or scouring powder that will scratch
metal and painted surfaces.

• Use of power washers exceeding 1,200 psi (8,274 kPa)

can result in damage or removal of paint and decals.

Special Care
• If you drive on salted or dusty roads or if you drive near

the ocean, hose off the undercarriage at least once a
month.

• It is important that the drain holes in the lower edges of

the doors, rocker panels, and trunk be kept clear and
open.

• If you detect any stone chips or scratches in the paint,

touch them up immediately. The cost of such repairs is
considered the responsibility of the owner.

• If your vehicle is damaged due to a collision or similar

cause that destroys the paint and protective coating,
have your vehicle repaired as soon as possible. The cost
of such repairs is considered the responsibility of the
owner.

• If you carry special cargo such as chemicals, fertilizers,

de-icer salt, etc., be sure that such materials are well
packaged and sealed.

• If a lot of driving is done on gravel roads, consider mud

or stone shields behind each wheel.

• Use Mopar Touch Up Paint on scratches as soon as

possible. An authorized dealer has touch up paint to
match the color of your vehicle.

INTERIORS

Seats And Fabric Parts

Use Mopar Total Clean to clean fabric upholstery and
carpeting.

SERVICING AND MAINTENANCE

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NOTE:

Power washing is not allowed inside the vehicle

(both passenger and cargo area).

WARNING!

Do not use volatile solvents for cleaning purposes.
Many are potentially flammable, and if used in closed
areas they may cause respiratory harm.

Plastic And Coated Parts

Use Mopar Total Clean to clean vinyl upholstery.

CAUTION!

• Direct contact of air fresheners, insect repellents,

suntan lotions, or hand sanitizers to the plastic,
painted, or decorated surfaces of the interior may
cause permanent damage. Wipe away immediately.

• Damage caused by these type of products may not be

covered by your New Vehicle Limited Warranty.

Cleaning Plastic Instrument Cluster Lenses

The lenses in front of the instruments in this vehicle are
molded in clear plastic. When cleaning the lenses, care
must be taken to avoid scratching the plastic.

1. Clean with a wet soft cloth. A mild soap solution may be

used, but do not use high alcohol content or abrasive
cleaners. If soap is used, wipe clean with a clean damp
cloth.

2. Dry with a soft cloth.

Leather Parts

Mopar Total Clean is specifically recommended for leather
upholstery.

Your leather upholstery can be best preserved by regular
cleaning with a damp soft cloth. Small particles of dirt can
act as an abrasive and damage the leather upholstery and
should be removed promptly with a damp cloth. Stubborn
soils can be removed easily with a soft cloth and Mopar
Total Clean. Care should be taken to avoid soaking your
leather upholstery with any liquid. Please do not use
polishes, oils, cleaning fluids, solvents, detergents, or
ammonia-based cleaners to clean your leather upholstery.
Application of a leather conditioner is not required to
maintain the original condition.

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SERVICING AND MAINTENANCE

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NOTE:

If equipped with light colored leather, it tends to

show any foreign material, dirt, and fabric dye transfer
more so than darker colors. The leather is designed for easy
cleaning, and FCA recommends Mopar total care leather
cleaner applied on a cloth to clean the leather seats as
needed.

CAUTION!

Do not use Alcohol and Alcohol-based and/or Ketone
based cleaning products to clean leather upholstery, as
damage to the upholstery may result.

Glass Surfaces

All glass surfaces should be cleaned on a regular basis with
Mopar Glass Cleaner, or any commercial household-type
glass cleaner. Never use an abrasive type cleaner. Use
caution when cleaning the inside rear window equipped
with electric defrosters or windows equipped with radio
antennas. Do not use scrapers or other sharp instruments
that may scratch the elements.

When cleaning the rear view mirror, spray cleaner on the
towel or cloth that you are using. Do not spray cleaner
directly on the mirror.

SERVICING AND MAINTENANCE

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IDENTIFICATION DATA

Vehicle Identification Number

The Vehicle Identification Number (VIN) is found on the
left front corner of the instrument panel, visible through
the windshield. This number also appears on the vehicle
frame and underbody as well as the Automobile Informa-
tion Disclosure Label affixed to a window on your vehicle,
the vehicle registration and title.

NOTE:

It is illegal to remove or alter the VIN.

BRAKE SYSTEM

Your vehicle is equipped with dual hydraulic brake sys-
tems. If either of the two hydraulic systems loses normal
capability, the remaining system will still function. How-
ever, there will be some loss of overall braking effective-
ness. You may notice increased pedal travel during appli-
cation, greater pedal force required to slow or stop, and
potential activation of the “Brake System Warning Light”.

In the event power assist is lost for any reason (i.e.,
repeated brake applications with the engine off), the brakes
will still function. However, the effort required to brake the
vehicle will be much greater than that required with the
power system operating.

WHEEL AND TIRE TORQUE SPECIFICATIONS

Proper lug nut/bolt torque is very important to ensure that
the wheel is properly mounted to the vehicle. Any time a
wheel has been removed and reinstalled on the vehicle, the
lug nuts/bolts should be torqued using a properly cali-
brated torque wrench using a high quality six sided (hex)
deep wall socket.

Vehicle Identification Number

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TECHNICAL SPECIFICATIONS

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Torque Specifications

Lug Nut/Bolt

Torque

**Lug Nut/Bolt

Size

Lug Nut/Bolt

Socket Size

63 Ft-Lbs

(86 N·m)

Steel Wheels

Only

89 Ft-Lbs

(120 N·m)

Aluminum

Wheels Only

M12 x 1.25

17 mm

**Use only an authorized dealer recommended lug nuts/
bolts and clean or remove any dirt or oil before tightening.

Inspect the wheel mounting surface prior to mounting the
tire and remove any corrosion or loose particles.

Tighten the lug nuts/bolts in a star pattern until each
nut/bolt has been tightened twice. Ensure that the socket is
fully engaged on the lug nut/bolt (do not insert it half-
way).

Wheel Mounting Surface

TECHNICAL SPECIFICATIONS

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After 25 miles (40 km), check the lug nut/bolt torque to be
sure that all the lug nuts/bolts are properly seated against
the wheel.

WARNING!

To avoid the risk of forcing the vehicle off the jack, do
not tighten the lug nuts/bolts fully until the vehicle has
been lowered. Failure to follow this warning may
result in personal injury.

FUEL REQUIREMENTS

2.4L Engine

All available gasoline engines are de-
signed to meet all emissions regulations
and provide excellent fuel economy and
performance when using high quality
unleaded “regular” gasoline having a
octane rating of 87 using the (R+M)/2
method. The use of premium gasoline is

not recommended, as it will not provide any benefit over
regular gasoline in these engines.

While operating on gasoline with an octane number of 87,
hearing a light knocking sound from the engine is not a
cause for concern. However, if the engine is heard making
a heavy knocking sound, see your dealer immediately. Use
of gasoline with an octane number lower than 87 can cause
engine failure and may void or not be covered by the New
Vehicle Limited Warranty.

Poor quality gasoline can cause problems such as hard
starting, stalling, and hesitations. If you experience these
symptoms, try another brand of gasoline before consider-
ing service for the vehicle.

Torque Patterns

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TECHNICAL SPECIFICATIONS

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Reformulated Gasoline

Many areas of the country require the use of cleaner
burning gasoline referred to as “Reformulated Gasoline”.
Reformulated gasoline contains oxygenates and are specifi-
cally blended to reduce vehicle emissions and improve air
quality.

The use of reformulated gasoline is recommended. Prop-
erly blended reformulated gasoline will provide improved
performance and durability of engine and fuel system
components.

Gasoline/Oxygenate Blends

Some fuel suppliers blend unleaded gasoline with oxygen-
ates such as ethanol.

CAUTION!

DO NOT use E-85, gasoline containing methanol, or
gasoline containing more than 15% ethanol (E-15). Use
of these blends may result in starting and drivability
problems, damage critical fuel system components,
cause emissions to exceed the applicable standard,

(Continued)

CAUTION! (Continued)

and/or cause the Malfunction Indicator Light to illu-
minate. Please observe pump labels as they should
clearly communicate if a fuel contains greater than 15%
ethanol (E-15).

Problems that result from using gasoline containing more
than 15% ethanol (E-15) or gasoline containing methanol
are not the responsibility of the manufacturer and may
void or not be covered under New Vehicle Limited War-
ranty.

E-85 Usage In Non-Flex Fuel Vehicles

Non-Flex Fuel Vehicles (FFV) are compatible with gasoline
containing up to 15% ethanol (E-15). Gasoline with higher
ethanol content may void the New Vehicle Limited Warranty.

If a Non-FFV vehicle is inadvertently fueled with E-85 fuel,
the engine will have some or all of these symptoms:
• Operate in a lean mode.
• OBD II “Malfunction Indicator Light” on.
• Poor engine performance.
• Poor cold start and cold drivability.
• Increased risk for fuel system component corrosion.

TECHNICAL SPECIFICATIONS

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CNG And LP Fuel System Modifications

Modifications that allow the engine to run on compressed
natural gas (CNG) or liquid propane (LP) may result in
damage to the engine, emissions, and fuel system compo-
nents. Problems that result from running CNG or LP are
not the responsibility of the manufacturer and may void or
not be covered under the New Vehicle Limited Warranty.

MMT In Gasoline

Methylcyclopentadienyl Manganese Tricarbonyl (MMT) is
a manganese-containing metallic additive that is blended
into some gasoline to increase octane. Gasoline blended
with MMT provides no performance advantage beyond
gasoline of the same octane number without MMT. Gaso-
line blended with MMT reduces spark plug life and
reduces emissions system performance in some vehicles.
The manufacturer recommends that gasoline without
MMT be used in your vehicle. The MMT content of
gasoline may not be indicated on the gasoline pump,
therefore, you should ask your gasoline retailer whether
the gasoline contains MMT. MMT is prohibited in Federal
and California reformulated gasoline.

Materials Added To Fuel

Besides using unleaded gasoline with the proper octane
rating, gasolines that contain detergents, corrosion, and
stability additives are recommended. Using gasolines that
have these additives will help improve fuel economy,
reduce emissions, and maintain vehicle performance.

Designated TOP TIER Detergent Gaso-
line contains a higher level of detergents
to further aide in minimizing engine
and fuel system deposits. When avail-
able, the usage of Top Tier Detergent
gasoline

recommended.

Visit

www.toptiergas.com for a list of TOP

TIER Detergent Gasoline Retailers.

Indiscriminate use of fuel system cleaning agents should be
avoided. Many of these materials intended for gum and
varnish removal may contain active solvents or similar
ingredients. These can harm fuel system gasket and dia-
phragm materials.

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TECHNICAL SPECIFICATIONS

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Fuel System Cautions

CAUTION!

Follow these guidelines to maintain your vehicle’s
performance:
• The use of leaded gasoline is prohibited by Federal

law. Using leaded gasoline can impair engine perfor-
mance and damage the emissions control system.

• An out-of-tune engine or certain fuel or ignition

malfunctions can cause the catalytic converter to
overheat. If you notice a pungent burning odor or
some light smoke, your engine may be out of tune or
malfunctioning and may require immediate service.
Contact an authorized dealer for service assistance.

• The use of fuel additives, which are now being sold

as octane enhancers, is not recommended. Most of
these products contain high concentrations of metha-
nol. Fuel system damage or vehicle performance
problems resulting from the use of such fuels or
additives is not the responsibility of the manufac-
turer and may void or not be covered under the New
Vehicle Limited Warranty.

NOTE:

Intentional tampering with the emissions control

system can result in civil penalties being assessed against
you.

Carbon Monoxide Warnings

WARNING!

Carbon monoxide (CO) in exhaust gases is deadly.
Follow the precautions below to prevent carbon mon-
oxide poisoning:
• Do not inhale exhaust gases. They contain carbon

monoxide, a colorless and odorless gas, which can
kill. Never run the engine in a closed area, such as a
garage, and never sit in a parked vehicle with the
engine running for an extended period. If the vehicle
is stopped in an open area with the engine running
for more than a short period, adjust the ventilation
system to force fresh, outside air into the vehicle.

• Guard against carbon monoxide with proper main-

tenance. Have the exhaust system inspected every
time the vehicle is raised. Have any abnormal condi-
tions repaired promptly. Until repaired, drive with
all side windows fully open.

TECHNICAL SPECIFICATIONS

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FLUID CAPACITIES

U.S.

Metric

Fuel (Approximate)
2.4L Engine

16 Gallons

60.5 Liters

Engine Oil With Filter
2.4 Liter Engine (SAE 0W-20, API Certified)

5.5 Quarts

5.2 Liters

Cooling System*
2.4 Liter Engine (Mopar Antifreeze/Engine Coolant 10 Year/150,000 Mile Formula)

7.2 Quarts

6.8 Liters

* Includes heater and coolant reservoir filled to MAX level.

FLUIDS AND LUBRICANTS

Engine

Component

Fluid, Lubricant, or Genuine Part

Engine Coolant

We recommend you use Mopar Antifreeze/Coolant 10 Year/150,000 Mile Formula OAT
(Organic Additive Technology) or equivalent meeting the requirements of FCA Material
Standard MS.90032.

Engine Oil – 2.4L Engine

We recommend you use SAE 0W-20 API Certified Engine Oil, meeting the requirements
of FCA Material Standard MS-6395 such as Mopar, Pennzoil, and Shell Helix. Refer to your
engine oil filler cap for correct SAE grade.

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TECHNICAL SPECIFICATIONS

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Component

Fluid, Lubricant, or Genuine Part

Engine Oil Filter

We recommend you use a Mopar Engine Oil Filter.

Spark Plugs – 2.4L Engine

We recommend you use Mopar Spark Plugs.

Fuel Selection – 2.4L Engine

87 Octane, 0-15% Ethanol.

CAUTION!

• Mixing of engine coolant (antifreeze) other than

specified Organic Additive Technology (OAT) en-
gine coolant (antifreeze), may result in engine dam-
age and may decrease corrosion protection. Organic
Additive Technology (OAT) engine coolant is differ-
ent and should not be mixed with Hybrid Organic
Additive Technology (HOAT) engine coolant (anti-
freeze) or any “globally compatible” coolant (anti-
freeze). If a non-OAT engine coolant (antifreeze) is
introduced into the cooling system in an emergency,
the cooling system will need to be drained, flushed,

(Continued)

CAUTION! (Continued)

and refilled with fresh OAT coolant (conforming to
MS.90032), by an authorized dealer as soon as pos-
sible.

• Do not use water alone or alcohol-based engine

coolant (antifreeze) products. Do not use additional
rust inhibitors or antirust products, as they may not
be compatible with the radiator engine coolant and
may plug the radiator.

• This vehicle has not been designed for use with

propylene glycol-based engine coolant (antifreeze).
Use of propylene glycol-based engine coolant (anti-
freeze) is not recommended.

TECHNICAL SPECIFICATIONS

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Chassis

Component

Fluid, Lubricant, or Genuine Part

Automatic Transmission

Use only Mopar ZF 8&9 Speed ATF Automatic Transmission Fluid, or equivalent.
Failure to use the correct fluid may affect the function or performance of your
transmission.

Brake Master Cylinder

We recommend you use Mopar DOT 4.
The fluid must be changed every 24 months. This interval is time based only,
mileage intervals do not apply.

Power Steering Reservoir

Use Pentosin CHF 11S power steering fluid meeting FCA Material Standard
MS-11655.

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UCONNECT SYSTEMS

For detailed information about your Uconnect system,
refer to your Uconnect Owner’s Manual Supplement.

NOTE:

Uconnect screen images are for illustration pur-

poses only and may not reflect exact software for your
vehicle.

CYBERSECURITY

Your vehicle may be a connected vehicle and may be
equipped with both wired and wireless networks. These
networks allow your vehicle to send and receive informa-
tion. This information allows systems and features in your
vehicle to function properly.

Your vehicle may be equipped with certain security fea-
tures to reduce the risk of unauthorized and unlawful
access to vehicle systems and wireless communications.
Vehicle software technology continues to evolve over time
and FCA US LLC, working with its suppliers, evaluates
and takes appropriate steps as needed. Similar to a com-
puter or other devices, your vehicle may require software
updates to improve the usability and performance of your
systems or to reduce the potential risk of unauthorized and
unlawful access to your vehicle systems.

The risk of unauthorized and unlawful access to your
vehicle systems may still exist, even if the most recent
version of vehicle software (such as Uconnect software) is
installed.

WARNING!

• It is not possible to know or to predict all of the

possible outcomes if your vehicle’s systems are
breached. It may be possible that vehicle systems,
including safety related systems, could be impaired
or a loss of vehicle control could occur that may
result in an accident involving serious injury or
death.

• ONLY insert media (e.g., USB, SD card, or CD) into

your vehicle if it came from a trusted source. Media
of unknown origin could possibly contain malicious
software, and if installed in your vehicle, it may
increase the possibility for vehicle systems to be
breached.

• As always, if you experience unusual vehicle behav-

ior, take your vehicle to your nearest authorized
dealer immediately.

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RAM ProMaster City (2019 year). Manual - part 18