Introduction
Checking Cell Phone Compatibility
Voice Control Tips and Improving Voice
Recognition
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The HFL system works only with Honda approved
Bluetooth -enabled cell phones with a hands-free
profile. If you are not sure if a particular cell phone is
compatible with the HFL system, Acura has a dedicated
call center at 888-528-7876 and website www.acura.
com/handsfreelink to answer your questions.
The HFL system allows you to make and receive hands-
free calls. It cannot control the phone’s performance
(call quality and signal strength). For more information
about performance and performance problems, refer to
Dropped Calls.
The most important step in troubleshooting HFL issues
is to identify the model, software version, and wireless
carrier of the phone in question. Not all phones with the
Bluetooth feature and a hands-free profile are
compatible with the HFL system.
Go to handsfreelink.com, and check if the client phone
is approved to work with Honda HFL system.
NOTE:
• The lists of approved, archived, and currently testing
phones are constantly changing, so make sure you
view them frequently.
• Phones are added as they are approved.
• Phones can be removed from the approved list if a
software bug is discovered that makes the phone
incompatible. These phones can be added back to the
approved list if the phone manufacturer corrects the
bug.
• If the software bug is corrected, a new software
version is created and may be listed in the Supported
Features section of the phone.
• The software versions that are approved are now
being listed in the Software Version field.
• If you cannot access the Acura website, call the HFL
call center at 888-528-7876 for further assistance. The
call center is open Monday thru Friday from 6:00 a.m.
to 6:00 p.m. CT; Saturday from 7:00 a.m. to 6:00 p.m.
CT; and Sunday from 8:00 a.m. to 6:00 p.m. CT.
To give a voice command to the HFL system, press and
release the HFL TALK button. Always wait for the beep,
then give your command in a clear, natural voice. The
HFL microphone is on the ceiling by the map lights.
If the HFL system doesn’t recognize your voice
command, you’ll hear ‘‘Pardon.’’ If your command isn’t
recognized a second time, you’ll hear ‘‘Please repeat.’’
If your command isn’t recognized a third time, the HFL
system sends you to its Help menu.
To hear a list of available options at any time, press the
HFL TALK button and say ‘‘Hands-free help.’’
The HFL system may have problems recognizing some
voices. To improve voice recognition:
• Close the windows and the moonroof.
• Set the fan speed to low (1 or 2) or off.
• Adjust the airflow from the center vents down, so that
it’s not blowing against the microphone on the ceiling.
• Speak in a clear and natural voice. If the system
cannot recognize your command, try speaking louder,
in a deeper tone.
• If the background noise is too loud, you may need to
speak louder.
• If you speak with something in your mouth, or your
voice is too high, the system may not interpret your
command correctly.
• Find out if the problem is with one person or with
everyone who uses the system. If the system has a
problem with only one person’s voice, this is a
system limitation.
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