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*05 SNR9ANDJ36100000000FAAT14 − − − − − − Voice control does not work/respond YES NO YES NO YES NO 23-123 NAVIGATION UNIT CONNECTOR D (5P) NAVI GUIDE (GRN) NOTE: • Check the vehicle battery condition first. installed. • Check any official Honda service website for more service information about the navigation system. • Check the connector for poor connection or loose terminals. • Before troubleshooting, make sure you have the navigation system 4-digit anti-theft code. • After troubleshooting, enter the navigation system anti-theft code. Before assuming that a voice complaint is hardware • Make sure you are on the correct screen when trying to issue a voice command. For instance, the • Close the windows, moonroof, and doors. that they do not blow against the microphone on the • Pause after pressing the navigation TALK button, then give a voice command clearly in a natural • If the microphone picks up voices other than yours, the system may not interpret your voice commands • If you speak a command with something in your mouth, or your voice is too husky, the system may • Compare the system operation with a known-good vehicle. Have more than one person test the system 1. Turn the ignition switch to ON (II). 2. Go into the Diagnostic Menu and use the Mic Level test under Functional Setup (see page 23-147) to Go to step 10. Go to step 3. 3. Turn the ignition switch to LOCK (0). 4. Do the voice control switch test (see page 23-156). Go to step 5. Replace the voice control switch. 5. Disconnect the cable reel 20P connector and navigation unit connector D (5P). 6. Check for continuity between body ground and navigation unit connector D (5P) terminal No. 4. Repair short to body ground in the wire between the navigation unit and the voice control Go to step 7. Wire side of female terminals Ar e the navigation T ALK and navigation BACK Is the voice contr ol switch OK ? Is ther e continuity? 08/08/21 14:07:26 61SNR030_230_0126 |