Pontiac Bonneville (2005 year). Manual

Part D: Recommended Fluids and
Lubricants

Fluids and lubricants identified below by name, part
number or specification may be obtained from your
dealer.

Usage

Fluid/Lubricant

Engine Oil

Engine oil which meets GM
Standard GM6094M and displays
the American Petroleum Institute
Certified for Gasoline Engines
starburst symbol. GM Goodwrench
oil meets all the requirements for
your vehicle. To determine the
proper viscosity for your vehicle’s
engine, see Engine Oil on
page 5-16.

Engine

Coolant

50/50 mixture of clean, drinkable
water and use only
DEX-COOL

Coolant. See Engine

Coolant (3.8L V6 Engine) on
page 5-31 or Engine Coolant (4.6L
V8 Engine) on page 5-34.

Hydraulic

Brake System

Delco Supreme 11 Brake Fluid or
equivalent DOT-3 brake fluid.

Usage

Fluid/Lubricant

Windshield

Washer

Solvent

GM Optikleen

Washer Solvent.

Parking Brake

Cable Guides

Chassis Lubricant (GM Part No.
U.S. 12377985, in Canada
88901242) or lubricant meeting
requirements of NLGI #2, Category
LB or GC-LB.

Power

Steering

System

GM Power Steering Fluid (GM Part
No. U.S. 89021184, in Canada
89021186).

Automatic
Transaxle

DEXRON

-III Automatic

Transmission Fluid. Look for
“Approved for the H-Specification”
on the label.

Key Lock
Cylinders

Multi-Purpose Lubricant, Superlube
(GM Part No. U.S. 12346241, in
Canada 10953474).

Floor Shift

Linkage

Lubriplate Lubricant Aerosol (GM
Part No. U.S. 12346293, in Canada
992723) or lubricant meeting
requirements of NLGI #2, Category
LB or GC-LB.

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Usage

Fluid/Lubricant

Hood Latch

Assembly,

Secondary

Latch, Pivots,

Spring Anchor

and Release

Pawl

Lubriplate Lubricant Aerosol (GM
Part No. U.S. 12346293, in Canada
992723) or lubricant meeting
requirements of NLGI #2, Category
LB or GC-LB.

Hood and

Door Hinges

Multi-Purpose Lubricant, Superlube
(GM Part No. U.S. 12346241, in
Canada 10953474).

Usage

Fluid/Lubricant

Fuel Door,
Glove Box

Door, Console

Door and Rear

Compartment

Lid Hinges

Multi-Purpose Lubricant, Superlube
(GM Part No. U.S. 12346241, in
Canada 10953474).

Weatherstrip

Conditioning

Dielectric Silicone Grease (GM Part
No. U.S. 12345579, in Canada
992887).

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Part E: Maintenance Record

After the scheduled services are performed, record the date, odometer reading and who performed the service and
any additional information from “Owner Checks and Services” or “Periodic Maintenance” on the following record
pages. Also, you should retain all maintenance receipts.

Maintenance Record

Date

Odometer

Reading

Serviced By

Maintenance Record

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Customer Assistance and
Information

Customer Satisfaction Procedure

Your satisfaction and goodwill are important to
your dealer and to Pontiac. Normally, any concerns with
the sales transaction or the operation of your vehicle
will be resolved by your dealer’s sales or service
departments. Sometimes, however, despite the best
intentions of all concerned, misunderstandings can
occur. If your concern has not been resolved to your
satisfaction, the following steps should be taken:

STEP ONE: Discuss your concern with a member of
dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service or parts
manager, contact the owner of the dealership or
the general manager.

STEP TWO: If after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, contact
the Pontiac Customer Assistance Center by calling
1-800-762-2737. In Canada, contact GM of Canada
Customer Communication Centre in Oshawa by calling
1-800-263-3777 (English) or 1-800-263-7854 (French).

We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Please have
the following information available to give the Customer
Assistance Representative:

•

Vehicle Identification Number (VIN). This is
available from the vehicle registration or title, or the
plate at the top left of the instrument panel and
visible through the windshield.

•

Dealership name and location.

•

Vehicle delivery date and present mileage.

When contacting Pontiac, please remember that your
concern will likely be resolved at a dealer’s facility. That
is why we suggest you follow Step One first if you
have a concern.

STEP THREE: Both General Motors and your dealer
are committed to making sure you are completely
satisfied with your new vehicle. However, if you continue
to remain unsatisfied after following the procedure
outlined in Steps One and Two, you should file with the
BBB Auto Line Program to enforce any additional
rights you may have. Canadian owners refer to your
Warranty and Owner Assistance Information booklet for
information on the Canadian Motor Vehicle Arbitration
Plan (CAMVAP).

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The BBB Auto Line Program is an out of court program
administered by the Council of Better Business
Bureaus to settle automotive disputes regarding vehicle
repairs or the interpretation of the New Vehicle
Limited Warranty. Although you may be required to
resort to this informal dispute resolution program prior to
filing a court action, use of the program is free of
charge and your case will generally be heard within
40 days. If you do not agree with the decision given in
your case, you may reject it and proceed with any other
venue for relief available to you.

You may contact the BBB Auto Line Program using the
toll-free telephone number or write them at the
following address:

BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838

Telephone: 1-800-955-5100

This program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age,
mileage and other factors. General Motors reserves the
right to change eligibility limitations and/or discontinue
its participation in this program.

Online Owner Center

The Owner Center is a resource for your GM ownership
needs. Specific vehicle information can be found in
one place.

The Online Owner Center allows you to:

•

Get e-mail service reminders.

•

Access information about your specific vehicle,
including tips and videos and an electronic
version of this owner’s manual (United States only).

•

Keep track of your vehicle’s service history and
maintenance schedule.

•

Find GM dealers for service nationwide.

•

Receive special promotions and privileges only
available to members (United States only).

Refer to the web for updated information.

To register your vehicle, visit www.MyGMLink.com
(United States) or My GM Canada within
www.gmcanada.com (Canada).

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Customer Assistance for Text
Telephone (TTY) Users

To assist customers who are deaf, hard of hearing, or
speech-impaired and who use Text Telephones (TTYs),
Pontiac has TTY equipment available at its Customer
Assistance Center. Any TTY user can communicate with
Pontiac by dialing: 1-800-833-PONT (7668). (TTY users
in Canada can dial 1-800-263-3830.)

Customer Assistance Offices

Pontiac encourages customers to call the toll-free
number for assistance. If a U.S. customer wishes to
write to Pontiac, the letter should be addressed to
Pontiac’s Customer Assistance Center.

United States — Customer Assistance

Pontiac Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172

1-800-762-2737 or
1-800-833-7668 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-ROADSIDE (762-3743)
Fax Number: 313-381-0022

From Puerto Rico:

1-800-496-9992 (English)
1-800-496-9993 (Spanish)
Fax Number: 313-381-0022

From U.S. Virgin Islands:

1-800-496-9994
Fax Number: 313-381-0022

Canada — Customer Assistance

General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-268-6800

Overseas — Customer Assistance

Please contact the local General Motors Business Unit.

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Mexico, Central America and Caribbean
Islands/Countries (Except Puerto Rico
and U.S. Virgin Islands) — Customer
Assistance

General Motors de Mexico, S. de R.L. de C.V.
Customer Assistance Center
Paseo de la Reforma # 2740
Col. Lomas de Bezares
C.P. 11910, Mexico, D.F.
01-800-508-0000
Long Distance: 011-52-53 29 0 800

GM Mobility Reimbursement
Program

This program, available to qualified applicants, can
reimburse you up to $1,000 toward eligible aftermarket
driver’s or passenger’s adaptive equipment you may
require for your vehicle, such as hand controls and
wheelchair/scooter lifts.

The offer is available for a limited period of time from
the date of vehicle purchase/lease. For more details, or
to determine your vehicle’s eligibility, visit
gmmobility.com or call the GM Mobility Assistance
Center at 1-800-323-9935. Text telephone (TTY) users,
call 1-800-833-9935.

GM of Canada also has a Mobility Program. Call
1-800-GM-DRIVE (463-7483) for details. TTY users call
1-800-263-3830.

Roadside Assistance Program

As the owner of a new Pontiac vehicle, you are
automatically enrolled in the Pontiac Roadside
Assistance program. This value-added service is
intended to provide you with peace of mind as you drive
in the city or travel the open road. Contact Pontiac’s
Roadside Assistance toll-free at 1-800-ROADSIDE
(762-3743). Roadside Assistance Representatives are
available 24 hours a day, 365 days a year.

We will provide the following services during the
Bumper-to-Bumper warranty period, at no expense
to you:

•

Fuel Delivery: Delivery of enough fuel
($5 maximum) for the customer to get to the
nearest service station.

•

Lock-out Service (identification required):
Replacement keys or locksmith service will
be covered at no charge if you are unable to gain
entry into your vehicle. Delivery of the replacement
key will be covered within 10 miles (16 km).

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•

Emergency Tow: Tow to the nearest dealership for
warranty service or in the event of a
vehicle-disabling accident. Assistance provided
when the vehicle is mired in sand, mud, or snow.

•

Flat Tire Change: Installation of a spare tire will be
covered at no charge. The customer is responsible
for the repair or replacement of the tire if not
covered by a warrantable failure.

•

Jump Start: No-start occurrences which require a
battery jump start will be covered at no charge.

•

Dealer Locator Service

In many instances, mechanical failures are covered
under Pontiac’s Bumper-to-Bumper warranty. However,
when other services are utilized, our Roadside
Assistance Representatives will explain any payment
obligations you might incur.

For prompt and efficient assistance when calling, please
provide the following to the Roadside Assistance
Representative:

•

Your name, home address, and home telephone
number

•

Telephone number of your location.

•

Location of the vehicle.

•

Model, year, color, and license plate number of the
vehicle.

•

Mileage, Vehicle Identification Number (VIN), and
delivery date of the vehicle.

•

Description of the problem.

While we hope you never have the occasion to use our
service, it is added security while traveling for you
and your family. Remember, we are only a phone call
away. Pontiac Roadside Assistance: 1-800-ROADSIDE
(762-3743), text telephone (TTY) users, call
1-888-889-2438.

Pontiac reserves the right to limit services or
reimbursement to an owner or driver when, in Pontiac’s
judgement, the claims become excessive in frequency
or type of occurrence.

Roadside Assistance is not part of or included in the
coverage provided by the New Vehicle Limited Warranty.
Pontiac reserves the right to make any changes or
discontinue the Roadside Assistance program at any
time without notification.

Canadian Roadside Assistance

Vehicles purchased in Canada have an extensive
roadside assistance program accessible from anywhere
in Canada or the United States. Please refer to the
Warranty and Owner Assistance Information book.

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Courtesy Transportation

Pontiac has always exemplified quality and value in its
offering of motor vehicles. To enhance your ownership
experience, we and our participating dealers are
proud to offer Courtesy Transportation, a customer
support program for new vehicles.

The Courtesy Transportation program is offered to retail
purchase/lease customers in conjunction with the
Bumper-to-Bumper coverage provided by the New
Vehicle Limited Warranty. Several transportation options
are available when warranty repairs are required. This will
reduce your inconvenience during warranty repairs.

Scheduling Service Appointments

When your vehicle requires warranty service, you should
contact your dealer and request an appointment. By
scheduling a service appointment and advising
your service consultant of your transportation needs,
your dealer can help minimize your inconvenience.

If your vehicle cannot be scheduled into the service
department immediately, keep driving it until it can be
scheduled for service, unless, of course, the problem is
safety-related. If it is, please call your dealership, let
them know this, and ask for instructions.

If the dealer requests that you simply drop the vehicle
off for service, you are urged to do so as early in
the work day as possible to allow for same day repair.

Transportation Options

Warranty service can generally be completed while you
wait. However, if you are unable to wait Pontiac
helps minimize your inconvenience by providing several
transportation options. Depending on the circumstances,
your dealer can offer you one of the following:

Shuttle Service

Participating dealers can provide you with shuttle
service to get you to your destination with minimal
interruption of your daily schedule. This includes a
one way or round trip shuttle ride to a destination up to
10 miles (16 km) from the dealership.

Public Transportation or Fuel
Reimbursement

If your vehicle requires overnight warranty repairs,
reimbursement of up to a five day maximum may be
available for the use of public transportation such as a
taxi or bus. In addition, should you arrange transportation
through a friend or relative, reimbursement for
reasonable fuel expenses of up to a five day maximum
may be available. Claim amounts should reflect actual
costs and be supported by original receipts.

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Courtesy Rental Vehicle

Your dealer may arrange to provide you with a courtesy
rental vehicle or reimburse you for a rental vehicle
that you obtain if your vehicle is kept for a warranty
repair. Reimbursement will be limited to a maximum of
$30 a day and must be supported by receipts. This
requires that you sign and complete a rental agreement
and meet state, local and rental vehicle provider
requirements. Requirements vary and may include
minimum age requirements, insurance coverage, credit
card, etc. You are responsible for fuel usage charges
and may also be responsible for taxes, levies,
usage fees, excessive mileage or rental usage beyond
the completion of the repair.

Generally it is not possible to provide a like-vehicle as a
courtesy rental.

Additional Program Information

Courtesy Transportation is available during the
Bumper-to-Bumper warranty coverage period, but it is
not part of the New Vehicle Limited Warranty. A
separate booklet entitled Warranty and Owner
Assistance Information furnished with each new vehicle
provides detailed warranty coverage information.

Courtesy Transportation is available only at participating
dealers and all program options, such as shuttle
service, may not be available at every dealer. Please
contact your dealer for specific information about
availability. All Courtesy Transportation arrangements
will be administered by appropriate dealer personnel.

Canadian Vehicles: For warranty repairs during
the Complete Vehicle Coverage period of the General
Motors of Canada New Vehicle Limited warranty,
alternative transportation may be available under the
Courtesy Transportation Program. Please consult
your dealer for details.

General Motors reserves the right to unilaterally modify,
change or discontinue Courtesy Transportation at
any time and to resolve all questions of claim eligibility
pursuant to terms and conditions described herein
at its sole discretion.

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Vehicle Data Collection and Event
Data Recorders

Your vehicle, like other modern motor vehicles, has a
number of sophisticated computer systems that monitor
and control several aspects of the vehicle’s performance.
Your vehicle uses on-board vehicle computers to monitor
emission control components to optimize fuel economy,
to monitor conditions for airbag deployment and, if so
equipped, to provide anti-lock braking and to help the
driver control the vehicle in difficult driving situations.
Some information may be stored during regular
operations to facilitate repair of detected malfunctions;
other information is stored only in a crash event by
computer systems, such as those commonly called event
data recorders (EDR).

In a crash event, computer systems, such as the Airbag
Sensing and Diagnostic Module (SDM) in your vehicle
may record information about the condition of the vehicle
and how it was operated, such as data related to
engine speed, brake application, throttle position, vehicle
speed, safety belt usage, airbag readiness, airbag
performance, and the severity of a collision. This
information has been used to improve vehicle crash
performance and may be used to improve crash
performance of future vehicles and driving safety. Unlike
the data recorders on many airplanes, these on-board
systems do not record sounds, such as conversation of
vehicle occupants.

To read this information, special equipment is needed
and access to the vehicle or the device that stores
the data is required. GM will not access information
about a crash event or share it with others other than:

•

with the consent of the vehicle owner or, if the
vehicle is leased, with the consent of the lessee,

•

in response to an official request of police or similar
government office,

•

as part of GM’s defense of litigation through the
discovery process, or

•

as required by law.

In addition, once GM collects or receives data, GM may:

•

use the data for GM research needs,

•

make it available for research where appropriate
confidentiality is to be maintained and need is
shown, or

•

share summary data which is not tied to a specific
vehicle with non-GM organizations for research
purposes.

Others, such as law enforcement, may have access to
the special equipment that can read the information if
they have access to the vehicle or the device that stores
the data.

If your vehicle is equipped with OnStar

, please check

the OnStar

subscription service agreement or manual

for information on its operations and data collection.

7-9

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Reporting Safety Defects

Reporting Safety Defects to the
United States Government

If you believe that your vehicle has a defect which could
cause a crash or could cause injury or death, you
should immediately inform the National Highway Traffic
Safety Administration (NHTSA), in addition to notifying
General Motors.

If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your dealer, or
General Motors.

To contact NHTSA, you may either call the Auto Safety
Hotline toll-free at 1-800-424-9393 (or 366-0123 in
the Washington, D.C. area) or write to:

NHTSA, U.S. Department of Transportation
Washington, D.C. 20590

You can also obtain other information about motor
vehicle safety from the hotline.

Reporting Safety Defects to the
Canadian Government

If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition to notifying General
Motors of Canada Limited. You may write to:

Transport Canada
330 Sparks Street
Tower C
Ottawa, Ontario K1A 0N5

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Reporting Safety Defects to
General Motors

In addition to notifying NHTSA (or Transport Canada) in
a situation like this, we certainly hope you’ll notify us.
Please call us at 1-800-762-2737, or write:

Pontiac Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172

In Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:

General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

Service Publications Ordering
Information

Service Manuals

Service Manuals have the diagnosis and repair
information on engines, transmission, axle suspension,
brakes, electrical, steering, body, etc.

Transmission, Transaxle, Transfer
Case Unit Repair Manual

This manual provides information on unit repair service
procedures, adjustments, and specifications for GM
transmissions, transaxles, and transfer cases.

Service Bulletins

Service Bulletins give technical service information
needed to knowledgeably service General Motors cars
and trucks. Each bulletin contains instructions to
assist in the diagnosis and service of your vehicle.

In Canada, information pertaining to Product Service
Bulletins can be obtained by contacting your General
Motors dealer or by calling 1-800-GM-DRIVE
(1-800-463-7483).

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Owner’s Information

Owner publications are written specifically for owners
and intended to provide basic operational information
about the vehicle. The owner’s manual will include
the Maintenance Schedule for all models.

In-Portfolio: Includes a Portfolio, Owner’s Manual, and
Warranty Booklet.

RETAIL SELL PRICE: $35.00

Without Portfolio: Owner’s Manual only.

RETAIL SELL PRICE: $25.00

Current and Past Model Order Forms

Service Publications are available for current and
past model GM vehicles. To request an order form,
please specify year and model name of the vehicle.

ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time

For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc. on the
World Wide Web at: www.helminc.com

Or you can write to:

Helm, Incorporated
P. O. Box 07130
Detroit, MI 48207

Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.

Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are to make
checks payable in U.S. funds.

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Pontiac Bonneville (2005 year). Manual - part 26