Snowmobile Polaris FS IQ Widetrak (2013 year). Manual - part 35

142

WARRANTY

Service And Warranty Information

Obtaining Service and Warranty Assistance

Read and understand the service data and the POLARIS warranty infor-
mation contained in this manual. Contact your POLARIS dealer for 
replacement parts, service or warranty. Your dealer receives frequent 
updates on changes, modifications and tips on snowmobile mainte-
nance, which may supersede information contained in this manual. Your 
dealer is also familiar with POLARIS policies and procedures and will 
be happy to assist you.

When contacting us about parts, service, or warranty, always provide the 
following information:

1. Serial number
2. Model number
3. Dealer name
4. Date of purchase
5. Details of trouble experienced
6. Length of time and conditions of operation
7. Previous correspondence

Use the page provided near the front of your Owner’s Manual to record 
the identification numbers of your snowmobile and its engine.

POLARIS Customer Service

United States: 1-888-704-5290

Canada: 1-204-925-7100

143

WARRANTY

Service And Warranty Information

POLARIS Anti-Theft System

The POLARIS anti-theft system (PATS) monitoring program is 
designed to aid owners of registered snowmobiles in recovery of stolen 
machines.

Administration

1. POLARIS snowmobile owner reports theft.

A. In addition to notifying the proper law enforcement officials, the owner 
must call POLARIS Customer Service.
B. Owners must provide their name, address, telephone number and the 
model and serial number of stolen machines.

2. POLARIS warranty will provide all dealerships with a monthly 

updated list of all stolen units to further monitor thefts.

3. POLARIS warranty will aid in notifying the proper owner when a 

unit is recovered

144

WARRANTY

Limited Warranty

POLARIS Sales Inc., 2100 Highway 55, Medina, MN 55340, provides a ONE YEAR 
LIMITED WARRANTY on all components of the POLARIS snowmobile against 
defects in material or workmanship. This warranty covers the parts and labor charges for 
repair or replacement of defective parts that are covered by this warranty. The warranty 
begins on the date of purchase. This warranty is transferable to another consumer, dur-
ing the warranty period, through a POLARIS dealer.

Registration

At the time of sale, the Warranty Registration Form must be completed by your dealer 
and submitted to POLARIS within ten days. Upon receipt of this registration, POLARIS 
will record the registration for warranty. No verification of registration will be sent to 
the purchaser as the copy of the Warranty Registration Form will be the warranty entitle-
ment. If you have not signed the original registration and received the customer copy, 
please contact your dealer immediately. NO WARRANTY COVERAGE WILL BE 
ALLOWED UNLESS THE SNOWMOBILE IS REGISTERED WITH POLARIS.
Initial dealer preparation and set-up of your snowmobile is very important in ensuring 
trouble-free operation. Purchasing a snowmobile in the crate or without proper dealer 
set-up will void your warranty coverage.

Warranty Coverage and Exclusions

Limitations of warranties and remedies

This warranty excludes any failures not caused by a defect in material or workmanship. 
The warranty does not cover accidental damage, normal wear and tear, abuse or 
improper handling. The warranty also does not cover any snowmobile that has been 
structurally altered, neglected, improperly maintained, used for racing or used for pur-
poses other than for which it was manufactured. The warranty does not cover any dam-
ages that occur during trailer transit or as a result of unauthorized service or parts. In 
addition, this warranty does not cover physical damage to paint or finish, stress cracks, 
tearing or puncturing of upholstery material, corrosion or defects in parts, components 
or the snowmobile due to fire, explosions or any other cause beyond POLARIS’ control.
This warranty does not cover the use of unauthorized lubricants, chemicals, or fuels that 
are not compatible with the snowmobile.
The exclusive remedy for breach of this warranty shall be, at POLARIS’ exclusive 
option, repair or replacement of any defective materials, or components or products. 
THE REMEDIES SET FORTH IN THIS WARRANTY ARE THE ONLY REMEDIES 
AVAILABLE TO ANY PERSON FOR BREACH OF THIS WARRANTY. POLARIS 
SHALL HAVE NO LIABILITY TO ANY PERSON FOR INCIDENTAL, CONSE-
QUENTIAL OR SPECIAL DAMAGES OF ANY DESCRIPTION, WHETHER ARIS-
ING OUT OF EXPRESS OR IMPLIED WARRANTY OR ANY OTHER CONTRACT, 
NEGLIGENCE, OR OTHER TORT OR OTHERWISE.  THIS EXCLUSION OF CON-
SEQUENTIAL, INCIDENTAL, AND SPECIAL DAMAGES IS INDEPENDENT 
FROM AND SHALL SURVIVE ANY FINDING THAT THE EXCLUSIVE REMEDY 
FAILED OF ITS ESSENTIAL PURPOSE. Some states do not permit the exclusion or 
limitation of incidental or consequential damages or implied warranties, so the above 
limitations or exclusions may not apply to you if inconsistent with controlling state law.

145

WARRANTY

Limitations of warranties and remedies

ALL IMPLIED WARRANTIES (INCLUDING BUT NOT LIMITED TO THE 
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PAR-
TICULAR PURPOSE) ARE LIMITED IN DURATION TO THE ABOVE ONE YEAR 
WARRANTY PERIOD. POLARIS FURTHER DISCLAIMS ALL EXPRESS WAR-
RANTIES NOT STATED IN THIS WARRANTY. Some states do not allow limitations 
on how long an implied warranty lasts, so the above limitation may not apply to you if 
inconsistent with controlling state law.

Promotional Warranties

Promotional warranties are sometimes offered by POLARIS. These warranties can be, 
but are not limited to:
• Two-year extended engine coverage
• Two-year powertrain coverage
• Extended service contract
If you selected any type of extended warranty coverage as part of a POLARIS retail pro-
gram, please contact any authorized POLARIS dealer for additional information.

How to Obtain Warranty Service

If your snowmobile requires warranty service, you must take it to a POLARIS dealer 
authorized to repair POLARIS snowmobiles. When requesting warranty service you 
must present your copy of the Warranty Registration form to the dealer. (The cost of 
transportation to and from the dealer is YOUR responsibility). POLARIS recommends 
that you use your original selling dealer; however, you may use any POLARIS Servicing 
Dealer to perform warranty service.
Please work with your dealer to resolve any warranty issues. Your dealer will contact the 
appropriate personnel at POLARIS if additional assistance is needed.
This warranty gives you specific legal rights, and you may also have other rights which 
vary from state to state.
If any of the above terms are void because of state or federal law, all other warranty 
terms will remain in effect.

Engine Oil

1. Mixing oil brands or using non-recommended oil may cause engine damage. We rec-
ommend the use of POLARIS engine oil.
2. Damage resulting from the use of non-recommended lubricants may not be covered 
by warranty.