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Nissan Teana J32. Manual - part 197

MULTI AV SYSTEM SYMPTOMS

AV-643

< SYMPTOM DIAGNOSIS >

[BOSE AUDIO WITH NAVIGATION]

RELATED TO STEERING SWITCH

RELATED TO DVD

RELATED TO AUXILIARY INPUT

NOTE:
Check that there is no malfunction of AUX equipment main body before performing a diagnosis.

Symptoms

Check items

Possible malfunction location / Action to take

The CD cannot be removed.

—

Disk eject signal circuit.
Refer to

AV-481, "Diagnosis Procedure"

Audio sound is not heard.

No sound from all speakers.

• Perform CONSULT-III self-diagnosis.

Refer to

AV-434, "CONSULT-III Function (MULTI AV)"

• BOSE amp. power supply and ground circuits malfunc-

tion. Refer to

AV-466, "BOSE AMP. : Diagnosis Proce-

dure"

• No sound from all speakers.
• It dose not change to “DVD” mode.

Perform CONSULT-III self-diagnosis.
Refer to

AV-434, "CONSULT-III Function (MULTI AV)"

Sound is not heard only from the specific
places.

AM/FM radio is not received.

Other audio sounds are normal.

Antenna amp. ON signal circuit.

Symptoms

Probable malfunction location

None of the steering switch operations work.

Steering switch signal GND circuit malfunction.
Refer to

AV-493, "Diagnosis Procedure"

Only specified switch (1) cannot be operated.

Steering switch malfunction.
Replace steering switch.

Steering switch's “SOURCE”, “MENU UP”, “MENU DOWN”,

“

”, “ENTER” switches do not work.

Steering switch signal A circuit malfunction.
Refer to

AV-489, "Diagnosis Procedure"

Steering switch's “

”, “VOL UP”, “VOL DOWN”, “

”

switches do not work.

Steering switch signal B circuit malfunction.
Refer to

AV-491, "Diagnosis Procedure"

Symptoms

Check items

Probable malfunction location

DVD image is not displayed

Displayed in black and nothing displayed.

• Composite image signal circuit malfunc-

tion between AV control unit and display
unit.
Refer to

AV-486, "Diagnosis Procedure"

• RGB area synchronizing (YS) signal cir-

cuit malfunction between AV control unit
and display unit.
Refer to

AV-473, "Diagnosis Procedure"

• Horizontal synchronizing (HP) signal cir-

cuit malfunction between AV control unit
and display unit.
Refer to

AV-474, "Diagnosis Procedure"

• Vertical synchronizing (VP) signal circuit

malfunction between AV control unit and
display unit.
Refer to

AV-475, "Diagnosis Procedure"

It dose not change to “DVD” mode.

LED lump of DVD player is not turned on.

DVD player power supply and ground cir-
cuits malfunction.
Refer to

AV-468, "DVD PLAYER : Diagno-

sis Procedure"

LED lump of DVD player is not turned on.

Perform CONSULT-III self-diagnosis. Refer
to

AV-434, "CONSULT-III Function (MULTI

AV)"

AV-644

< SYMPTOM DIAGNOSIS >

[BOSE AUDIO WITH NAVIGATION]

MULTI AV SYSTEM SYMPTOMS

RELATED TO REAR CONTROL SWITCH

Symptoms

Check items

Probable malfunction location

No voice sound is heard when
AUX mode is selected.

Voice sound is heard when other modes
are selected.

AUX sound signal circuits malfunction between auxiliary
input jacks and AV control unit.

AUX image is not displayed

displayed in black and nothing can be dis-
played

• RGB area synchronizing (YS) signal circuit malfunc-

tion between AV control unit and display unit.
Refer to

AV-473, "Diagnosis Procedure"

• Horizontal synchronizing (HP) signal circuit malfunc-

tion between AV control unit and display unit.
Refer to

AV-474, "Diagnosis Procedure"

• Vertical synchronizing (VP) signal circuit malfunction

between AV control unit and display unit.
Refer to

AV-475, "Diagnosis Procedure"

• DVD image is normal.
• Menu image is normal.

AUX image signal circuit malfunction between DVD play-
er and auxiliary input jacks.
Refer to

AV-480, "Diagnosis Procedure"

Symptoms

Check items

Probable malfunction location

None of the rear control switch operations
work.

—

Perform CONSULT-III self-diagnosis. Refer
to

AV-434, "CONSULT-III Function (MULTI

AV)"

NORMAL OPERATING CONDITION

AV-645

< SYMPTOM DIAGNOSIS >

[BOSE AUDIO WITH NAVIGATION]

NORMAL OPERATING CONDITION

Description

INFOID:0000000003765977

NOTE:
For Navigation system operation information, refer to Navigation system Owner's Manual.

BASIC OPERATIONS

RELATED TO AUDIO

• The majority of the audio malfunctions are the result of outside causes (bad CD/cassette, electromagnetic

interference, etc.). Check the symptoms below to diagnose the malfunction.

• The vehicle itself can be a source of noise if noise prevention parts or electrical equipment is malfunctioning.

Check if noise is caused and/or changed by engine speed, ignition switch turned to each position, and oper-
ation of each piece of electrical equipment, and then determine the cause.

NOTE:
• CD-R is not guaranteed to play because they can contain compressed audio (MP3, WMA) or could be incor-

rectly mastered by the customer on a computer.

• Check if the CDs carry the Compact Disc Logo. If not, the disc is not mastered to the red book Compact Disc

Standard and may not play.

Symptom

Possible cause

Possible solution

No image is displayed.

The brightness is at the lowest setting.

Adjust the brightness of the display.

The system in the video mode.

Push <DISC> to change the mode.

The display is turned off.

Push <

> to turn on the display.

The screen is too dim. The move-
ment is slow.

The temperature in the interior of the vehicle is low.

Wait until the interior of the vehicle has
warmed up.

Some pixels in the display are dark-
er or brighter than others.

This condition is an inherent characteristic of liquid
crystal displays.

This is not a malfunction.

Some menu items cannot be se-
lected.

Some menu items become unavailable while the ve-
hicle is driven.

Park the vehicle in a safe location, and
then operate the multi AV system.

Symptom

Cause and Counter measure

Cannot play.

Check if the CD was inserted correctly.

Check if the CD is scratched or dirty.

Check if there is condensation inside the player, and if there is, wait until the condensation is gone
(about 1 hour) before using the player.

If there is a temperature increase error, the player will play correctly after it returns to the normal
temperature.

If there is a mixture of music CD files (CD-DA data) and MP3/WMA files on a CD, only the music
CD files (CD-DA data) will be played.

Files with extensions other than “.MP3”, “.WMA”, “.mp3”, or “.wma” cannot be played. In addition,
the character codes and number of characters for folder names and file names should be in com-
pliance with the specifications.

Check if the disc or the file is generated in an irregular format, This may occur depending on the
variation or the setting of MP3/WMA writing applications or other text editing applications.

Check if the finalization process, such as session close and disc close, is done for the disc.

Check if the CD is protected by copyright.

Poor sound quality.

Check if the CD is scratched or dirty.

It takes a relatively long time before
the music starts playing.

If there are many folder or file levels on the MP3/WMA disc, some time may be required before
the music starts playing.

Music cuts off or skips.

The writing software and hardware combination might not match, or the writing speed, writing
depth, writing width might not match the specifications. Try using the slowest writing speed.

Skipping with high bit rate files.

Skipping may occur with large quantities if data such as for high bit rate data.

AV-646

< SYMPTOM DIAGNOSIS >

[BOSE AUDIO WITH NAVIGATION]

NORMAL OPERATING CONDITION

Noise resulting from variations in field strength, such as fading noise and multi-path noise, or external noise from trains and other
sources, is not a malfunction.

NOTE:

• Fading noise: This noise occurs because of variations in the field strength in a narrow range due to mountains or buildings blocking

the signal.

• Multi-path noise: This noise results from a time difference between the broadcast waves directly from the station arriving at the

antenna and the waves reflected by mountains or buildings.

RELATED TO NAVIGATION

As a result of a slight operating error, a normal symptom might be taken as a malfunction. Therefore, at first,
please check for yourself as per the following table.

Move immediately to the next song
when playing.

When a non-MP3/WMA file has been given an extension of “.MP3”, “.WMA”, “.mp3”, or “.wma”,
or when play is prohibited by copyright protection, the player will skip to the next song.

The songs do not play back in the
desired order.

The playback order is the order in which the files were written by the software, so the files might
not play in the desired order.

Symptom

Cause and Counter measure

Symptom

Possible cause

Possible solution

The map does not scroll even when
the vehicle is moving.

The display is not set to the current location map.

Set the display to the current location map.

The vehicle icon is not displayed.

The display is not set to the current location map.

Set the display to the current location map.

The GPS icon is not displayed.

GPS signal cannot be received.

Move the vehicle to an open area without
obstacle. If an object is placed on the up-
per area of GPS antenna, remove it.

No voice guidance is available.

The route guidance was cancelled.

If the route destination guidance has been
cancelled, reactivate the route guidance.

The volume is set very low.

Adjust the volume of your voice guidance.

Some pixels in the display are dark-
er or brighter than others.

This is an inherent characteristic of liquid crystal dis-
plays. Although the liquid crystal display is manufac-
tured with a technology of very high accuracy and it
has more than 99.99% effective pixels, a chip or a
permanent lighting of pixels might occur at 0.01% or
less.

Please continue using the NAVI system,
as it is not a malfunction.

A mottle remains for a while after
turning the ignition switch ON.

When it is cold, due to the characteristics of the liq-
uid crystal display backlight, a brightness mottle
might occur.

It will disappear a few minutes later when
the backlight is warmed-up.

The screen is not clear.

The adjustment of the contrast or the brightness is
inadequate.

Adjust the contrast and the brightness of
the display.

The vehicle icon is not displayed in
the correct location. (The location
of the vehicle icon is misaligned
from the actual position.)

The vehicle icon might be misaligned from the actual
position due to the satellite condition, the vehicle
condition (driving location or driving condition), etc.
Also, when the vehicle is traveling on a road whose
information is not stored in the map data, a new road
for example, the vehicle icon might be misaligned
from the actual position.

Drive the vehicle for a while. The current
location is automatically corrected using
the map-matching and GPS information.
(It may take a few minutes.) If the GPS in-
formation is not used and the current loca-
tion is not corrected automatically, park the
vehicle in a safe location, and then correct
the current vehicle location.

Content .. 195 196 197 198 ..