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PWC-4 < BASIC INSPECTION > DIAGNOSIS AND REPAIR WORKFLOW BASIC INSPECTION DIAGNOSIS AND REPAIR WORKFLOW WorkFlow INFOID:0000000003573452 DETAILED FLOW 1. OBTAIN INFORMATION ABOUT SYMPTOM Interview the customer to obtain the malfunction information (conditions and environment when the malfunc- >> GO TO 2. 2. REPRODUCE THE MALFUNCTION INFORMATION Check the malfunction on the vehicle that the customer describes. >> GO TO 3. 3. IDENTIFY THE MALFUNCTIONING SYSTEM WITH “SYMPTOM DIAGNOSIS” Use “Symptom diagnosis” from the symptom inspection result in step 2 and then identify where to start per- >> GO TO 4. 4. IDENTIFY THE MALFUNCTIONING PARTS WITH “COMPONENT DIAGNOSIS” Perform the diagnosis with “Component diagnosis” of the applicable system. >> GO TO 5. 5. REPAIR OR REPLACE THE MALFUNCTIONING PARTS Repair or replace the specified malfunctioning parts. >> GO TO 6. 6. FINAL CHECK Check that malfunctions are not reproduced when obtaining the malfunction information from the customer, Are the malfunctions corrected? YES >> INSPECTION END NO >> GO TO 3. |