Citroën Ami (2022 year). Manual in english


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Citroën Ami (2022 year). Manual in english






Safety precautions - 

Electric vehicles

An electric vehicle has two types of electrical 


–  vehicle traction provided by a 48 V battery 


–  power supply for the on-board circuit 

(instrument panel, lights, ventilation/heating, 

USB socket, etc.), provided by a 12 V battery.

Precautions relating to the 48 V electrical 


The components and cables which make 

up the traction electrical circuit are 

marked with this symbol.

The electric vehicle's charging system 

may become hot during use and after the 

ignition is switched off.

All work on or modifications to the vehicle’s 

electrical system (traction battery, cables and 

other components visible from the interior or 

exterior) is strictly prohibited - risk of severe 

burns or electric shock (short-circuit)!

If required, call a dealer or qualified 


Precautions relating to the electrical 


Before any connection is made, check 

that the electrical installation to be used 

complies with applicable standards and is 

compatible with the vehicle.

In case of doubt, contact a professional 


Precautions related to vehicle cleaning

Before cleaning the vehicle, check that 

the windows and doors are properly 


Do not wash the vehicle while the traction 

battery is being charged.

Precautions in the event of a breakdown

In the event of a complete loss of power, the 

vehicle is no longer driven by the electric motor. 

Quickly move the vehicle to a safe place in 

accordance with all roadside safety regulations.

Immobilise the vehicle, activate the hazard 

warning lamps, put on the high visibility safety 

vest, leave the vehicle and find a safe place.

Call a dealer or qualified workshop as soon as 


Precautions related to road accidents

In the event of an accident or impact 

to the vehicle's underbody

In situations like these, the electrical circuit or 

traction battery may be seriously damaged.

Stop as soon as it is safe to do so.

Apply the parking brake and switch off the 


Call a dealer or qualified workshop as soon 

as possible.

In the event of exposure to a fire

Immediately exit and evacuate all 

passengers from the vehicle. Never attempt 

to fight the fire yourself - risk of explosion!

You must immediately contact the emergency 

services, informing them that the incident 

involves an electric vehicle.





Key for locking/unlocking doors


Ignition key for switching motor on/off







Panoramic glass sunroof


48 V traction battery


Electric motor


Integrated towing eye




12 V battery


Charging cable

Instruments and controls




Instrument panel with monochrome display 



Multifunction control stalk:

– Wipers/Screenwash

–  Direction indicators 

– Horn


Smartphone rest


Switch panel:

– Heating/Demisting

– Ventilation

–  Hazard warning lamps

USB socket


Motor start/stop switch


Drive selector


Parking brake

CARGO version



The CARGO version is an electric mobility 

solution for professional use.

The passenger seat is replaced by a modular 

load space bounded by:

–  a fixed vertical partition, separating the driver 

and the entire load.

–  an upper movable shelf, leaving the right door 

mirror visible.

The loading (e.g. mail, parcels, tools) is always 

accessible from the outside as well as from the 

inside by raising the upper movable shelf.

An additional closed storage compartment (e.g. 

smartphone, pens, glasses) is located at the 

back of the upper movable shelf.





Eco-driving is a range of everyday practices 

that enable you to optimise your vehicle's 

consumption of electrical energy.

Optimising driving range

How much electrical energy your vehicle 

consumes depends on your speed, driving style, 

vehicle load and route.

Apply pressure gradually to the accelerator pedal 

and maintain safe distances between vehicles.

Anticipate the need to slow down well in advance 

and, where possible, brake smoothly or slow 

the vehicle using engine braking with the 

regenerative braking function.

Control the use of electrical equipment

Before setting off, if the passenger compartment 

is too warm, cool it down by opening the 

windows in order to reduce the use of the 

ventilation system.

In the event of a frost, remove the ice from all 

glass surfaces using a scraper in order to reduce 

the use of the heating/demister function.

Comply with the servicing instructions

Check tyre pressures regularly when the tyres 

are cold, referring to the label affixed to the base 

of the passenger seat.

Perform this check particularly at each change of 

season and after the vehicle has been stationary 

for a long period.

If the tyres need to be replaced, you must fit 

tyres which are identical to the original ones 

(size, load/speed rating, type and structure).

Ensure the vehicle is serviced regularly and 

observe the schedule of service checks indicated 

in the Manufacturer's service schedule.



Dashboard instruments

Instrument panel with 

monochrome display 





Traction battery charge level


Driving range or remaining charging time




Drive selector position


Distance recorder

Warning and indicator 


Displayed as warning lamps on the sides of the 

instrument panel and symbols on the display 

screen, the indicator lamps inform you of a fault 

or when a system is in operation.

Certain lamps may come on in one of two 

modes: fixed (continuous) or flashing.

An active lamp may be accompanied by an 

audible signal.

When the ignition is switched on

The red or orange warning lamps come on for a 

few seconds. These warning lamps should go off 

as soon as the motor is switched on.

If a lamp remains lit

If a warning lamp remains lit (red or orange), this 

indicates the presence of a fault which needs 

further investigation.

For more information on a system or a function, 

refer to the corresponding section.

List of warning and 

indicator lamps

Red warning/indicator lamps

Fixed, accompanied by an audible signal 

(3 beeps).

A serious fault has been detected.

You must stop the vehicle.

Stop as soon as it is safe to do so and switch off 

the ignition.

Call a dealer or qualified workshop.

Parking brake


The parking brake is still applied or not 

properly released.

To move off, release the parking brake fully.

Flashing, along with the fixed 

cable connected indicator lamp, 

dashes instead of the charging time and an 

audible signal (repeated beeps).

The charging cable is connected and the parking 

brake is released.

Charging will only be possible after applying the 

parking brake.

The vehicle cannot be started while the charging 

cable is connected.


Fixed, accompanied by an audible signal 

(3 beeps).

The brake fluid level has dropped significantly.

You must stop the vehicle.

Stop as soon as it is safe to do so and switch off 

the ignition.

Check for the presence of a leak.

Call a dealer or qualified workshop.

Orange warning/indicator lamps

Fixed, accompanied by an audible signal 

(1 beep).

One or more major faults, for which there is/are 

no specific warning lamp(s), have been detected.

Call a dealer or qualified workshop.

Fixed, combined with another warning 


Refer to the explanation for the corresponding 




Dashboard instruments


Minimum traction battery charge level

Fixed, combined with the last bar on the 

charge meter showing and an audible 

signal (1 beep).

The traction battery has reached the first alert 


Put the vehicle on charge as soon as possible.

Fixed, combined with the flashing 

vehicle driving range warning lamp 

and an audible signal (1 beep).

The traction battery has reached the second 

alert threshold.

The motor's power decreases rapidly.

You must put the vehicle on charge.

Limited power

Fixed, accompanied by an audible signal 

(1 beep).

A drop in performance in the drive train due to a 

low battery temperature.

The decrease in motor power temporarily affects 

the vehicle's performance.

Maximum traction battery temperature

Fixed, combined with the STOP 

warning lamp and an audible 

signal (1 beep).

The traction battery's temperature is too high.

You must stop the vehicle.

Stop as soon as it is safe to do so and switch off 

the ignition.

Call a dealer or qualified workshop.

Green warning/indicator lamps
Direction indicators

Flashing left or right indicator with audible 


The left or right direction indicator lamps are on.

Flashing left and right indicators with 

audible signal.

The hazard warning lamps are on.

White indicator lamps
Foot on the brake


Insufficient pressure or no pressure 

detected on the brake pedal for changing the 

direction of travel.

Depress the brake pedal to select or change the 

direction of travel.

Vehicle ready to drive


The vehicle is switched on.

The warning lamp remains on while driving.

The lamp will go out when you switch off the 

motor and exit the vehicle.

Fixed, accompanied by an audible signal 

(1 beep).

A drive position is selected without any pressure 

on the pedals for 5 seconds.





 on the drive selector, then 

accelerate or brake.

Vehicle driving range


The remaining driving range is displayed.

Cable connected

Fixed, combined with the remaining 

charging time.

The charging cable is connected to the charging 


The traction battery is being charged.

Charge level



This indicates traction battery charge level, 

showing up to 8 bars.

With the ignition switched on and the vehicle 

moving, this is permanently displayed below the 

remaining driving range (miles/kilometres).

When the vehicle is being charged, dashes 

are displayed for the first 3 minutes, then the 

time (hours/minutes) remaining until charging is 


For more information about the 

Warning lamps

refer to the corresponding section.

Distance recorder

This measures the total distance travelled by the 

vehicle since its initial registration.



Dashboard instruments

The distance recorder is permanently displayed 

when the ignition is switched on and the vehicle 

is being charged.








The vehicle has two doors which open in 

opposite directions.

Do not open the door when moving. 

From outside



►  Turn the access key to the right/left in the 

door lock to unlock/lock it.

►  Press the door lock to partially open the door.

After unlocking a door, do not turn the 

key to the left as you risk being trapped 

in the vehicle when the door is closed again.

From inside



►  To open the driver's door, pull strap 


 at the 

end of the dashboard.

►  To open the passenger door, pull strap 



the right of the passenger seat.

►  To close the door, pull strap 


 in the middle 

of the door.


Each window has two parts:

–  A fixed upper section.

–  A moveable lower section.



To open:

►  Press the locking handle to release the 


►  Lift the window until it stops to keep it fully 


Take care when opening the window 

- there is a risk of it unlocking and 

lowering while driving, if it is not properly 

locked in the stopped position or on a very 

uneven road surface.

To close:

►  Pull the window to unlock it from the outside.

►  Lower the window fully until it locks in place.

►  Press against the window to check that it is 


Take care when closing a window - you 

risk trapping your fingers!



Ease of use and comfort

Driver's seat

Longitudinal adjustment



►  Lift the bar and slide the seat forwards or 


►  Release the bar to lock the seat in position on 

one of the notches.

The passenger seat does not slide. 

Door mirrors



The door mirrors are adjusted and folded 


►  Move the door mirror in four directions in 

order to obtain the best visibility.



The air circulating inside the passenger 

compartment comes in from outside through an 

opening at the base of the windscreen.

The controls are located on the central control 

bar on the dashboard.

To ensure good air flow, be sure not to 

block the air inlet and extractors.




►  Press this button to turn ventilation on/

off (confirmed by warning lamp lighting 

up/going out).




►  Press this button to turn Heating/

Demisting on/off (confirmed by warning 

lamp lighting up/going out).

The ventilation also turns on/off.

The demisting system reduces misting 

on the windscreen. If the side windows 

are misted up, wipe them with a clean, soft 




Ease of use and comfort


Interior fittings

Except CARGO version




Open triple-compartment storage unit


Driver's storage compartment/Housing for 

Bluetooth speaker


Smartphone rest/USB socket


Passenger storage compartment

With CARGO version




Open triple-compartment storage unit


Driver's storage compartment/Housing for 

Bluetooth speaker


Smartphone rest/USB socket


Modular load space


Closed storage compartment

►  Press the central button to open the cover.

USB socket





The USB socket can be used to charge a 

portable device.

Modular load space

(With CARGO version)



The modular load space consists of:


Lower storage area


Lower retractable shelf


Central storage area

Lashing rings are provided for securing objects 

with tensioners or straps (not supplied).


Upper movable shelf

(parked vehicle, max. 40 kg for occasional 



Document holders

Maximum loading weight: 140 kg



Ease of use and comfort

Lower retractable shelf

►  When loading long, flat objects (max. 

1.2 m) and limited load (<10 kg), put the lower 

retractable shelf in place.

►  Secure the load in the middle of the lower 

retractable shelf with appropriate fasteners 

(tensioners or straps not supplied).

►  When loading high and heavy objects 

(>10 kg), raise the lower retractable shelf against 

the fixed vertical partition.

Upper movable shelf - Access from 




►  Raise the upper movable shelf slightly and 

pull it towards you.

►  Push the upper movable shelf into its 

retaining stops.

Upper movable shelf - Access from inside



►  Raise the upper movable shelf towards the 

side window until it stops.

Do not drive with the upper movable 

shelf up - Risk of dropping the upper 

movable shelf and poor visibility!

Do not drive with bulky objects on the upper 

movable shelf - Risk of falling objects and 

poor visibility!

Available accessories

The Manufacturer offers a wide range of original 


These accessories have all been adapted to suit 

the vehicle and are all backed and guaranteed 

by the Manufacturer.

For more information on the after-sales 

accessories available, visit the website of our 

partner Mister-Auto or contact an authorised 



Wheel trims/Quarter-light decal/Lower door 



Driver and passenger mats.

Door nets/Separator net/Load retaining net 

(CARGO version)/Front passenger hook/

Passenger purse hook/Dashboard storage.

Smartphone retainer clasp/Connector unit.

Additional interior mirror (CARGO version).

Some models come fitted with 

longitudinal roof bars. These are purely 

for aesthetic purposes. Transverse roof bars 

must not be fitted to these longitudinal bars.



Lighting and visibility


Exterior lighting

When the ignition is switched on, all the lights 

come on (sidelamps, dipped beam headlamps 

and number plate lamps).

When the ignition is switched off, all the lights 

go out.

In some weather conditions (e.g. low 

temperature or humidity), misting on the 

internal surface of the glass of the headlamps 

and rear lamps is normal, and will disappear 

after the lamps have been on for a few 


Never look too closely at the light beam 

of LED lamps/headlamps: risk of serious 

eye injury!

Direction indicators





►  Left or right: lower or raise the multifunction 

control stalk beyond the point of resistance.

Three flashes

►  Press briefly upwards or downwards (without 

going beyond the point of resistance) and the 

direction indicators will flash 3 times.







►  Turn the knob to the desired position:

Continuous wipe 

Intermittent wipe 

Switching off


Before operating the wipers in wintry 

conditions, clear any snow, ice or frost 

from the windscreen, and from around the 

wiper arms and blades.

Never operate the wipers when the 

windscreen is dry. Before operating the 

wipers when the weather is extremely cold or 

hot, check that the wiper blades are not stuck 

to the windscreen.




►  Pull the wiper control stalk towards you and 


The screenwash operates as long as you hold 

the multifunction control stalk, followed by a 

cycle of 5 wipes when you release the stalk.

To avoid damaging the wiper blades, do 

not operate the screenwash if the 

screenwash reservoir is empty.

Only operate the screenwash if there is no 

risk of the fluid freezing on the windscreen 

and hindering visibility. In winter, use "very 

cold climate" rated products.

Never top up with water.

To ensure flat-bladed wipers remain 


–  Handle them with care.

–  Clean them regularly using soapy water.

–  Do not use them to hold a piece of 

cardboard against the windscreen.



Lighting and visibility

–  Replace them at the first signs of wear.

Changing a wiper blade




Take care not to hold the arms at the jet 


Do not touch the wiper blades. Risk of 

irreparable damage.

Do not release them while moving them. Risk 

of damaging the windscreen!

►  Clean the windscreen using screenwash 


►  Grasp the wiper blade by its rigid part and 

pull it towards you as far as it will go.

►  While keeping the wiper arm raised, unclip 

the worn blade and remove it.

►  While keeping the wiper arm raised, install 

the new blade and clip it into place.

►  Lower the arm carefully and support it until it 

reaches the windscreen.





Safety - General 


Do not remove the labels attached in 

different places on your vehicle. They 

include safety warnings as well as 

identification information for the vehicle.

For any work on your vehicle, use a 

qualified workshop that has the technical 

information, skills and equipment required, all 

of which a dealer or qualified workshop is 

able to provide.

Depending on national regulations, 

certain safety equipment may be 

mandatory: high visibility safety vests, 

warning triangles, breathalysers, spare bulbs, 

spare fuses, fire extinguisher, first aid kit, etc.

Installing equipment and accessories

Fitting electrical equipment or 

accessories not approved by the 

Manufacturer may cause excessive power 

consumption and faults in your vehicle's 

electrical system. Contact a dealer or 

qualified workshop for information on the 

range of approved accessories.

Any modification or adaptation not intended or 

authorised by the Manufacturer or carried out 

without meeting the technical requirements 

defined by the Manufacturer will result in the 

suspension of the commercial warranty.

Hazard warning lamps





►  Pressing this button causes all the direction 

indicators to flash.

They can operate with the ignition off.






►  Press the button located on the end of the 

multifunction control stalk.

Seat belts

The seat belts are equipped with an inertia reel 

which allows the strap length to automatically 

adjust to your shape. The seat belt returns to its 

storage automatically when it is not used.

The inertia reels are fitted with a device which 

automatically locks the strap in the event of a 

collision, emergency braking or if the vehicle rolls 

over. It can be released by pulling the strap firmly 

and then releasing it so that it reels in slightly.


►  Pull the strap, then insert the tongue into the 


►  Check that the seat belt is fastened correctly 

by pulling on the strap.


►  Press the red button on the buckle.

►  Guide the seat belt as it is reeled in.


The driver must ensure that the 

passenger uses the seat belt correctly 

and that it is securely fastened before setting 


The driver or passenger must always fasten 

their seatbelt even for short journeys.

Before and after use, ensure that the seat belt 

is reeled in correctly.





The lower part of the strap must be 

positioned as low as possible on the pelvis.

The upper part must be positioned in the 

hollow of the shoulder.

In order to be effective, a seat belt must:

–  be tightened as close to the body as 


–  be pulled in front of you with a smooth 

movement, checking that it is not twisted.

–  must only be used to secure one person.

–  must not show signs of tearing or fraying.

–  must not be changed or modified, in order 

to avoid affecting its performance.

Recommendations for children

Use a suitable child seat if the passenger 

is less than 12 years old or shorter than one 

and a half metres.

Make sure that the seat belt is correctly 

positioned and tightened.

Never use the same seat belt to secure more 

than one child.

Never carry a child on your lap.

For more information on 

Child seats

, refer to 

the corresponding section.


Have the seat belts checked regularly by 

a dealer or qualified workshop, particularly if 

the straps show signs of damage.

Clean the seat belt straps with soapy water or 

a textile cleaning product, sold by dealers or 

qualified workshops.

Child seats

The regulations on carrying children are 

specific to each country. Refer to the 

legislation in force in your country.

For maximum safety, please observe the 

following recommendations:

–  In accordance with European regulations, 

all children under the age of 12 or less than 

1.5 metres tall must travel in approved child 

seats appropriate for their weight

, on seats 

fitted with a seat belt.


Children weighing less than 9 kg must 

travel in the "rearward facing" position



An incorrectly installed child seat in a 

vehicle compromises the child's safety in 

the event of an accident.

Ensure that there is no seat belt or seat belt 

buckle under the child seat, as this could 

destabilise it.

Remember to fasten the seat belts or the 

child seat harness keeping the slack relative 

to the child's body to a minimum, even for 

short journeys.

Check that the seat belt is properly tightened 

over the child seat and that it holds the child 

seat firmly against the vehicle seat.

For child seats with a support leg, ensure that 

the support leg is in firm and steady contact 

with the floor.

Installing a booster seat

The chest part of the seat belt must be 

positioned on the child's shoulder without 

touching the neck.

Ensure that the lap part of the seat belt 

passes correctly over the child's thighs.

Use a booster seat with a backrest, equipped 

with a belt guide at shoulder level.

As a safety measure, do not leave:

–  A child alone and unsupervised inside 

the vehicle.

–  A child or an animal in a vehicle exposed to 

the sun with the windows closed.

–  The keys inside the vehicle.





Locations for child seats secured using the seat belt

In accordance with European regulations, this table indicates the options for installing child seats secured using the seat belt and universally approved 



in relation to the weight of the child.

Weight of the child/indicative age


Under 13 kg

(groups 0 


 and 0+)

Up to about 1 year old

From 9 to 18 kg

(group 1)

From about 1 to 3 years old

From 15 to 25 kg

(group 2)

From about 3 to 6 years old

From 22 to 36 kg

(group 3)

From about 6 to 10 years 


Passenger seat






 Seat position suitable for installing a child seat secured using the seat belt and universally approved for "rearward facing" and/or "forward facing" use.


 Seat position suitable for installing a child seat secured using the seat belt and universally approved for "forward facing" use.


 Seat position not suitable for installing a child seat for the stated weight class.


 Universal child seat: child seat which can be installed in any vehicle using the seat belt.


 Group 0: birth to 10 kg. Carrycots and "car" infant carriers cannot be installed on the front passenger seat.




Driving recommendations

General information

►  Observe the driving regulations and remain 

vigilant whatever the traffic conditions.

►  Monitor your environment and keep your 

hands on the wheel to be able to react to 

anything that may happen any time.

►  Drive smoothly, anticipate the need for 

braking and maintain a longer safety distance, 

especially in bad weather.

►  Stop the vehicle to carry out operations that 

require close attention (such as adjustments).

Never drive with the parking brake 


. Risk of overheating and 

damaging the braking system!

Never leave a vehicle running unattended

If the driver must leave the vehicle, the 

parking brake must be applied and 



selected using the drive selector.

On flooded roads

We strongly advise against driving on flooded 

roads, as this could seriously damage your 

vehicle's motor and electrical systems.



If you are obliged to drive on a flooded road:

►  Check that the depth of water does not 

exceed 10 cm, taking account of waves that 

might be generated by other users.

►  Drive as slowly as possible without stalling. In 

all cases, do not exceed 6 mph (10 km/h).

►  Do not stop and do not switch off the motor.

On leaving the flooded road, as soon as safety 

conditions allow, make several light brake 

applications to dry the brake discs and pads.

If in any doubt about the condition of your 

vehicle, consult a dealer or qualified workshop.

Electric mobility

Exterior sound environment

Pay particular attention to children, pedestrians, 

cyclists and motorcyclists.

As this vehicle uses a silent means of 

propulsion, these people may not be aware that 

a vehicle is approaching.

In order to avoid a collision with these people, 

the vehicle is fitted with a pedestrian horn.

Interior sound environment

During use, you may hear certain perfectly 

normal noises specific to electric vehicles, such 


–  Regenerative braking.

–  Traction battery relay when starting.

–  Vehicle tyres or aerodynamics when driving.

Parking brake




►  Pull the parking brake lever up slightly, press 

the release button, then lower the lever fully.

If this warning lamp lights up when the 

vehicle is moving, this indicates that the 

parking brake is still applied or has not been fully 



►  Pull the parking brake lever up to immobilise 

the vehicle.





When parking on a slope, turn the 

wheels against the kerb and/or place a 

chock behind one of the wheels, apply the 

parking brake and switch off the ignition.

Drive selector



The drive selector has 3 buttons:


Forward (Drive)




Reverse (Rear)

When the ignition is switched on, the instrument 

panel lights up.

When the motor is switched on, 


 mode is 

displayed on the instrument panel, along with the 


 warning lamp.

►  To move to 




 mode, depress the brake 

pedal and then press the desired button.

By default, this lamp flashes.


Do not depress the accelerator pedal 

when switching to 





Engine braking and energy recovery

The vehicle is fitted with an energy 

recovery system which operates during 

deceleration: regenerative braking.

This system of engine braking consists of 

recovering part of the energy generated 

during deceleration and feeding it back to 

the traction battery in order to improve the 

vehicle's driving range.

When the traction battery is fully charged 

and during the first few miles/kilometres of 

a journey, the regenerative braking does not 


Adapt your driving style and use the brake 


Engine braking and brake pedal

The engine braking can never replace 

the brake pedal.

When driving downhill, it is essential not to 

exceed the maximum speed of the vehicle 

and to voluntarily limit its speed by using the 

brake pedal.

In order to protect the drive chain, a 

slight decrease in performance may be 

observed at low temperatures or during 

prolonged use of maximum power.

Starting/Stopping the 


Ignition switch



1. Stop


Switching off the engine.

2. Ignition on


Use electrical accessories.

3. Starting


Engine starting.


When the ignition is switched on, the instrument 

panel lights up, all lights come on and the 

steering column is unlocked.






►  Turn the ignition key fully forward.

When the motor is started, 


 mode is displayed 

on the instrument panel, along with the 



warning lamp.

►  Depress the brake pedal.

►  Select 




 mode using the drive selector.

►  Release the parking brake.

►  Release the brake pedal.

►  Depress the accelerator pedal and the 

vehicle moves off.

If, in the 5 seconds following selection of 




 mode, the accelerator pedal is not 

depressed, an audible signal sounds.

Starting the motor is impossible while the 

vehicle is connected to a power socket.

Switching off

►  Depress the brake pedal.

►  Apply the parking brake.

►  Turn the ignition key fully towards you.

►  Release the brake pedal.

A few seconds after the ignition is switched off, 

the instrument panel goes off, all the lights go out 

and the steering column is locked automatically.

If the instrument panel remains on after 

the ignition has been switched off, 

contact an authorised dealer.

Never leave the vehicle with the key in 

the ignition and a child or animal alone in 

the vehicle, even for a short time.



Practical information

Charging the traction 



The traction battery stores the energy needed 

to operate the electric motor and the vehicle's 

electrical cabin components. It is discharged 

during use, and must therefore be regularly 

recharged. There is no need to wait for the 

traction battery to fall to its reserve level before 


The traction battery's driving range varies 

according to the conditions of use: speed, driving 

style, heating, load carried and road surface.

The traction battery's driving range can also 

vary depending on whether the age of its 


Like any equipment with a lithium-ion battery, 

the vehicle incorporates a protection mode to 

optimise the durability of its traction battery.

Depending on the charge level and temperature 

of its traction battery, power may be limited to 

protect the battery cells.

This protection mode affects the maximum 

speed of the vehicle at low charge level (< 20%) 

and at low or high battery temperature (< +5°C 

or > +45°C).

The relief of the road, such as climbing a steep 

slope, also affects the maximum speed that the 

vehicle can reach.

The charging cable is permanently attached to 

the vehicle. It is stored in its housing located 

inside the passenger door frame under the door 


The single-phase AC domestic mains 

power socket must be standard type E/F 

16 A; load is limited to 8 A.

To charge the battery, unfurl the charging cable 

fully before connecting it to the domestic power 


For a full charge, follow the charging procedure 

until it stops automatically.

To interrupt the charging process at any time, 

disconnect the charging cable, unlock the 

passenger door and store the cable in its 


Charging progress is permanently displayed on 

the instrument panel.

Charging progress can also be checked 

via the 

MyCitroën App

 application in 

combination with the connector unit (sold 


For safety reasons, the motor will not 

start while the charging cable is 


Fully charge the traction battery at least once 

a month.

Charging temperature

For vehicles manufactured before 

2020/11/23, the charging is possible at 

temperatures between 0°C and +50°C.

From this date, the charging is possible at 

temperatures between -5°C and +50°C.

Parking in cold wheather

When the outside temperature drops 

below +5°C:

– Park the vehicle in an enclosed area.

– Maintain a charge level of the traction

battery above 50%.

Vehicle immobilised for a long period 

(more than 3 weeks)

Park the vehicle in a location that is protected 

from the elements and where the temperature 

is between 0°C and +40°C (exposure to 

extreme temperatures can damage the 

traction battery).

The charging level in the traction battery must 

be around 50%.

Disconnect the connector unit.

Remove the F7-50 A fuse.

Disconnect the 12 V battery.




Practical information

Important recommendations

Power socket

Have a professional check that the 

electrical system to be used complies with 

applicable standards and is compatible with 

the vehicle.

Always use a correctly earthed power socket, 

protected by a 30 mA residual current device.

Always use a power socket that is protected 

by a circuit-breaker appropriate for the 

electrical circuit’s current rating.

Charging cable

Incorrect use of this charging cable may 

result in fire, property damage and serious 

injury or death by electrocution!

Never use the charging cable if it is defective 

or damaged in any way (corrosion, cuts).

Never attempt to repair or open the charging 


If the charging cable is defective, consult 

a dealer or qualified workshop to obtain a 


Never use the charging cable with an 

extension cable, a multi-plug socket, a 

conversion adaptor or in a damaged power 


Never immerse the charging cable in water.

Never attempt to move the vehicle using the 

charging cable.

Plugging in/Unplugging

Never plug the cable into the wall socket 

(or unplug it) with wet hands.

Immediately stop charging if the charging 

cable or wall socket become too hot to touch.

Do not expose it to flammable vapours - Risk 

of electrical arcing or sparks!

After connecting the charging cable, check 

that the instrument panel switches on, 

otherwise disconnect and reconnect the 

charging cable.

Charging will not start if the parking brake is 

not applied.


►  Park the vehicle as close as possible to a 

power socket.



►  Apply the parking brake.

►  Switch off the ignition (position 


); the 


 warning lamp goes out.



►  Open the passenger door.

►  Pull the charging cable fully out of its 


►  Close the passenger door, passing the 

charging cable through the guide hole in the door 

frame and then into the handle recess.

►  Connect the charging cable to the power 

socket. The instrument panel lights up.

►  Check that the charging cable is not 

stretched tight.

This indicator lamp lights up on the 

instrument panel, along with dashes 

instead of the charging time.



The remaining charging time is displayed after a 

few minutes.



Practical information


The charge level increases slowly as charging 


When the charge is completed, the instrument 

panel switches off.


►  Disconnect the charging cable from the 

power socket.

►  Open the passenger door.

►  Store all of the charging cable inside its 


►  Close the passenger door.

Electric motor




Screenwash fluid reservoir


Fuse box


12 V battery


Traction battery/48 V electrical circuit


Electric motor


Brake fluid reservoir

Checking levels

Check all of the following levels regularly in 

accordance with the Manufacturer's service 

schedule. Top them up if required, unless 

otherwise indicated.

If a particular level has dropped significantly, 

have the corresponding circuit checked by a 

dealer or qualified workshop.

Fluids must comply with the 

Manufacturer's recommendations.

Used products

Avoid prolonged contact of used fluids 

with the skin.

Most of these fluids are harmful to health and 

very corrosive.

Do not discard used fluids into sewers 

or onto the ground.

Drain used fluids into the dedicated 

containers provided by dealers or qualified 


Brake fluid

Before doing any work

Switch off the ignition, apply the parking 

brake, check that the instrument panel is off 

and that the charging cable is not connected.

To find out how often the brake fluid should be 

replaced, refer to the Manufacturer's servicing 


Removing front bumper



►  Remove the 2 lower fixing screws from the 


►  Remove the 2 upper access flaps from the 

wings, pass an arm under the wing and lift it up.

►  Remove the 2 upper side fixing screws from 

the flaps.

►  Remove the 2 lower side fixing screws from 

the wheel arches.

►  Pull the bumper horizontally for about ten 

centimetres until the attachment points come 


►  Disconnect the indicator wiring looms.

Before topping up, it is necessary to 

protect the motor and its connectors in 



Practical information

order to avoid any risk of brake fluid splashing 

onto them.

Topping up

Use only DOT4 brake fluid from a sealed 


►  Clean the cap before removing it to refill.

The level of this fluid should be close to 

the "


" mark. If not, check the brake 

pads for wear.

Refitting front bumper

►  Bring the bumper close to the frame.

►  Connect the indicator wiring looms.

►  Place it in position and then push the bumper 

horizontally until the attachment points clip into 


►  Screw the 2 upper side fixing screws into the 


►  Screw the 2 lower side fixing screws into the 

wheel arches.

►  Screw the 2 lower fixing screws into the 


►  Clip the 2 upper access flaps to the wings.

Screenwash fluid

Access/Topping up

The fluid must be topped up with a pre-mixed 


In winter (temperatures below 0°C), a fluid 

containing an anti-freeze agent which is 

appropriate for the temperature conditions 

must be used in order to protect the system's 

components (pump, tank, ducts, jets).

Filling with pure water is prohibited in all 

circumstances (risk of freezing, 

limescale, etc.).

►  Top up to the required level when 


Tank capacity: 1 litre.



►  Turn both fixing screws a quarter turn.

►  Unclip the access cover.

►  Remove the cap from the tank to top up.


Unless otherwise indicated, check these 

components in accordance with the 

Manufacturer's service schedule.

Otherwise, have them checked by a dealer or 

qualified workshop.

Only use products recommended by the 

Manufacturer or products of equivalent 

quality and specification.

In order to optimise the operation of 

components as important as those in the 

braking system, the Manufacturer selects and 

offers very specific products.

12 V battery

The battery does not require any 


Check regularly that the terminals are correctly 

tightened and that the connections are clean.

For more information on the precautions 

to take before any work on the 

12 V 


, refer to the corresponding section.

Manual parking brake

If you notice excessive brake lever travel 

or decreased effectiveness, the parking 

brake must be adjusted, even between two 


This system must be checked by a dealer or 

qualified workshop.

Brake pads/Discs/Drums

Brake wear depends on the style of 

driving, particularly in the case of vehicles 

used in town, over short distances. It may be 

necessary to have the condition of the brakes 

checked, even between vehicle services.



Practical information


Unless there is a leak in the circuit, a drop in the 

brake fluid level indicates that the brake pads 

are worn.

For information on checking brake disc/

drum wear, contact a dealer or a qualified 


After washing the vehicle, moisture, or in 

wintry conditions, ice can form on the 

brake discs and pads: braking efficiency may 

be reduced. Gently dab the brakes to dry and 

defrost them.

Wheels and tyres

All tyre pressures must be checked when 

the tyres are cold.

The pressures indicated on the tyre pressure 

label are valid for "cold" tyres. If you have driven 

for more than 10 minutes or more than 6 miles 

(10 kilometres), add 0.3 bar (30 kPa) to the 

values indicated on the label.

Under-inflation increases energy 

consumption. Non-compliant tyre 

pressures cause tyres to wear prematurely 

and have an adverse effect on the vehicle's 

road holding - risk of accident!

Driving with worn or damaged tyres reduces the 

braking and road holding performance of the 

vehicle. We recommended regularly checking 

the condition of tyres (tread and sidewalls) and 

wheel rims as well as the presence of valves.

When the wear indicators no longer appear set 

back from the tread, the depth of the grooves is 

less than 1.6 mm; it is essential to replace the 


Using different size wheels and tyres from those 

specified can affect the lifetime of tyres, wheel 

rotation, ground clearance, the speedometer 

reading and have an adverse effect on road 


Shock absorbers

It is not easy for drivers to detect when 

shock absorbers are worn. Nevertheless, 

shock absorbers have a major impact on road 

holding and braking performance.

For your safety and driving comfort, it is 

important to have them regularly checked by a 

dealer or a qualified workshop.

Changing to free-wheeling

In certain situations, you must allow the vehicle 

to free-wheel (when being towed, on a rolling 

road, transport by rail or sea, etc.).

►  Switch the ignition off.

►  Release the parking brake.

Advice on care and 


General information - Exterior

Do not wash the vehicle in full sunshine 

or in extremely cold conditions.

Do not use a high pressure washer or 

automatic carwash to clean the vehicle.

Use a water jet (temperature between +20°C 

and +40°C).

Before starting to clean your vehicle, 

remember to lock the windows and 


Use a sponge and soapy water or a pH 

neutral product.

Move the water jet perpendicular to the 

surface to be cleaned, avoiding the door 


Rinse the vehicle using demineralised water, 

then gently wipe the bodywork with a clean 

microfibre cloth.

Promptly clean off any marks containing 

corrosive chemical substances liable to 

damage the vehicle's paintwork (including 

tree resin, bird droppings, insect secretions, 

pollen and tar).

If justified by the environment, clean the 

vehicle more frequently to remove salty 

deposits (in coastal areas), soot (in industrial 



Practical information

areas) and mud (in wet or cold areas). These 

substances can be highly corrosive.

Contact a dealer or qualified workshop for 

advice on removing stubborn stains requiring 

special products (such as tar or insect 


General information - Interior

When cleaning your vehicle, never clean 

the interior with a jet of water.

Any liquids carried inside the vehicle in mugs 

or other open containers can spill, presenting 

a risk of damage if they come into contact 

with the controls on the dashboard. Be alert!


Do not use abrasive products or 

solvents, petrol or oil to clean the 


Never use an abrasive sponge to clean 

stubborn stains. Risk of scratching the 


Do not apply polish.


(Depending on version)

Do not use a high-pressure washer to 

clean the vehicle - risk of damaging or 

detaching the decals!

Use a high-flow hose (temperature 

between 25°C and 40°C).

Place the jet of water perpendicular to the 

surface to be cleaned.

Rinse the vehicle with demineralised water.

Textile - Maintenance

Do not use aggressive cleaning products 

(e.g. alcohol, solvent or ammonia).

Do not use steam-cleaning systems - Risk of 

affecting the adhesion of the fabrics!

Remove dust from the textile parts 

regularly with a dry cloth, soft brush or 

vacuum cleaner.

Rub down the textile parts once per year with 

a clean, damp cloth. After leaving overnight to 

dry, brush with a soft-bristled brush.

Textile - Stain removal

Do not rub the stain or it may spread or 

you may cause the substance to 

penetrate the surface.

Act quickly by reducing the stain from its 

edges inwards.

Remove as much substance or solids as 

possible using a spoon or spatula, and 

remove as much liquid as possible using 

absorbent paper.

Product/Procedure to use depending 

on the type of stain:

–  Grease, oil and ink: clean with a pH-neutral 


–  Vomit: clean with sparkling mineral water.

–  Blood: spread flour over the stain and allow 

to dry; remove with a slightly damp cloth.

–  Mud: allow to dry and then remove with a 

slightly damp cloth.

–  Cake, chocolate, ice cream: clean with 

lukewarm water.

–  Sugary and/or alcoholic drinks: clean with 

lukewarm water, or lemon juice if the stain is 


–  Hair gel, coffee, tomato sauce, vinegar: 

clean with lukewarm water and lemon juice.

For solid substances, then use a soft brush or 

vacuum cleaner.

For liquid substances, then use a damp 

microfibre cloth and then dry with another 




In the event of a breakdown


Changing a wheel

The vehicle is not equipped with on-board tools, 

such as a jack or wheel brace.

In the event of a flat tyre, call a dealer or 

qualified workshop.

To have winter tyres fitted or the wheels 

changed, consult a dealer or qualified workshop.

Changing a bulb


The headlamps have polycarbonate 

lenses with a protective coating:


Do not clean them with a dry or abrasive 

cloth, nor with detergent or solvent 


–  Use a sponge and soapy water or a pH 

neutral product.

–  When using a jet of water to clean off 

persistent marks, do not keep the jet directed 

towards the headlamps, lamps or their 

edges for too long, so as not to damage their 

protective coating and seals.

Light-emitting diodes (LEDs)

Do not touch LED headlamps/lamps.

To replace this type of bulb, you must consult 

a dealer or qualified workshop.

Direction indicators

Rapid flashing of the indicator lamp for a 

direction indicator (left or right) indicates that 

one of the bulbs on the corresponding side 

has failed.

Front lamps




Direction indicators




Dipped beam headlamps

Rear lamps




Direction indicators 




Brake lamps


Number plate lamp



In the event of a breakdown

Number plate lamp




►  Lie down behind the vehicle in the middle of 

the rear bumper.

►  Pass your arm behind the bumper to reach 

the lamp above the foam shock absorber.

►  Pinch the fixing clip holding the lamp.

►  Push the lamp down while holding the fixing 


►  Disconnect the lamp from its wiring loom.

►  Leave the wiring loom dangling through the 



►  Connect the new lamp to the suspended 

wiring loom.

►  Replace the lamp into its housing by pressing 

it until it clips into place.

Changing a fuse

Before changing a fuse:

►  Identify the cause of the fault and fix it.

►  Switch off all power consumption.

►  Immobilise the vehicle and switch off the 


►  Identify the defective fuse using the current 

allocation tables and diagrams.

To replace a fuse, it is essential to:

►  Pull the fuse out of its housing and check the 

state of its filament.

►  Always replace the failed fuse with a fuse of 

the same rating (same colour); use of a different 

rating may cause malfunctions - risk of fire!

If the fault recurs soon after replacing a fuse, 

have the electrical system checked by a dealer 

or qualified workshop.







The fuse allocation tables and 

corresponding diagrams are available 

through a dealer or qualified workshop.

Replacement with a fuse not shown in the 

allocation tables could cause a serious 

malfunction of the vehicle. Consult a dealer or 

qualified workshop.

Installing electrical accessories

Before fitting other electrical equipment 

or accessories to your vehicle, contact a 

dealer or a qualified workshop.

The Manufacturer accepts no responsibility 

for any costs incurred in repairing the vehicle 

or for rectifying malfunctions resulting from 

the installation of accessories not supplied 

or not recommended by the Manufacturer 

and not installed in accordance with its 

recommendations, in particular when the 

combined power consumption of all of the 

additional equipment connected exceeds 10 


Accessing the fuses



►  Turn both fixing screws a quarter turn.

►  Unclip the access cover.

►  Pull out the faulty fuse and replace it.



In the event of a breakdown


Fuse table - Box 1



Fuse N°





2 A

Brake switch 



2 A

Main computer 



7.5 A



3 A

Instrument panel


2 A

Battery computer


7.5 A



50 A

Battery drive train/

DC/DC converter

Fuse table - Box 2



Fuse N°





2 A

Steering mounted 

control (left)


4 A

Main computer 

(+After ignition)


15 A

Screenwash pump


2 A

Instrument panel 

warning lamps


2 A

Motor computer


2 A

Brake switch (+After 



3 A

USB socket 

- Lighting for 


demisting buttons, 

drive selector

Fuse N°





7.5 A

Diagnostic socket


15 A

Wiper motor 



2 A

Rear left wheel 

speed sensor


3 A

Sidelamps front 

left and rear right - 

Number plate lamp


2 A

Sidelamps rear left 

and front right


3 A

Right-hand dipped 

beam headlamp


3 A

Left-hand dipped 

beam headlamp


15 A

Wiper motor (+After 


12 V battery

Lead-acid starter batteries

These batteries contain harmful 

substances (sulphuric acid and lead).

They must be disposed of in accordance 

with regulations and must never under any 

circumstances be discarded with household 




In the event of a breakdown

Take used remote control batteries and 

vehicle batteries to a special collection point.

Protect your eyes and face before 

handling the battery.

All operations on the battery must be carried 

out in a well ventilated area and away from 

naked flames and sources of sparks, to avoid 

any risk of explosion or fire.

Wash your hands afterwards.

Flat 12 V battery

It is no longer possible to start the motor 

or recharge the traction battery.

Before working on the 12 V battery

Switch off the ignition, apply the parking 

brake, check that the instrument panel is off 

and that the charging cable is not connected.

Recharging the 12 V battery

Do not recharge the battery without first 

disconnecting the terminals and removing the 


Do not disconnect the battery terminals while 



 indicator lamp is lit, or while the 

vehicle is charging.

Jump-starting another vehicle

Do not use the 12 V battery to jump-start 

another vehicle or to charge another vehicle's 



No sparks or naked flames, no smoking. 


Always protect your eyes. Explosive 

gases can cause blindness and injury.

Keep the vehicle's battery out of the reach 

of children.

The vehicle's battery contains sulphuric 

acid which can make you go blind or 

cause severe burns.

For more information, refer to the 


Explosive gases can be present close to 

the battery.


Removing rear bumper

►  Remove the number plate lamp prior to 


For more information on the 

Number plate 


, refer to the corresponding section.

►  Pass the lamp's suspended wiring loom 

behind the bumper.



►  Remove the 2 lower fixing screws from the 


►  Remove the 2 upper access flaps from the 

wings, pass an arm under the wing and lift it up.

►  Remove the 2 upper side fixing screws from 

the flaps.

►  Remove the 2 lower side fixing screws from 

the wheel arches.

►  Pull the bumper horizontally for about ten 

centimetres until the attachment points come 


►  Disconnect the indicator wiring looms.



In the event of a breakdown


Removing the battery



►  Disconnect the negative terminal first (left-

hand side), next disconnect the positive terminal 

(right-hand side):

•  Unscrew and remove the screw from the 


•  Remove the clamp from the terminal.


Make sure that any disconnected clamps 

do not come into contact with the battery 

terminals - Risk of short-circuit!

►  Unscrew the 2 fixing screws on the battery's 

retainer brace.

►  Remove the retainer brace and then the 


Refitting the battery



►  Place the battery into its compartment.

►  Replace the retainer brace and its 2 fixing 


►  Reconnect the positive terminal first (right-

hand side), next reconnect the negative terminal 

(left-hand side):

•  Insert the nut horizontally into the terminal's 

square housing.

•  Place the clamp on top of the terminal.

•  Insert the screw into the terminal and nut 

and screw tight.

Refitting rear bumper

►  Bring the bumper close to the frame.

►  Pass the lamp's suspended wiring loom in 

front of the bumper.

►  Connect the indicator wiring looms.

►  Place it in position and then push the bumper 

horizontally until the attachment points clip into 


►  Screw the 2 upper side fixing screws into the 


►  Screw the 2 lower side fixing screws into the 

wheel arches.

►  Screw the 2 lower fixing screws into the 


►  Clip the 2 upper access flaps to the wings.

►  Finally, replace the number plate lamp.

For more information on the 

Number plate 


, refer to the corresponding section.

Starting using another 


If the vehicle's battery is flat, the motor can be 

started using a backup battery (either external or 

from another vehicle) and jump leads or using a 

battery booster.

Never start the motor by connecting a 

battery charger.

Never use a 24 V or higher battery booster.

Check beforehand that the backup battery 

has a nominal voltage of 12 V and a capacity 

at least equal to that of the discharged 


The two vehicles must not be in contact with 

each other.

Disconnect or turn off all electrical devices in 

both vehicles (portable devices, radio, wipers, 

lights, etc.).

Do not disconnect the (+) terminal while the 

motor is switched on.




In the event of a breakdown


►  Connect the red cable to the (+) terminal of 

the flat battery 


, then to the (+) terminal of the 

backup battery 


, or booster.

►  Connect one end of the green or black cable 

to the (-) terminal of the backup battery 


 or of 

the booster (or to an earth point on the assisting 


►  Connect the other end of the green or black 

cable to the negative (-) terminal of flat battery 



►  Start the engine/switch on the motor on the 

assisting vehicle and leave it running for a few 


►  Turn the ignition key to start the disabled 


The traction battery takes over the supply to the 

12 V circuit.

►  Wait for the assisting vehicle to return to idle.


Disconnect the jump leads in reverse 


►  Leave the vehicle switched on for at least 30 

minutes to allow the traction battery to recharge 

the 12 V battery.

If the battery charge level in the traction battery 

is too low, connect the vehicle's charging cable.

Charging the battery using a 

battery charger

For optimum service life of the battery, it is 

essential to maintain an adequate level of 


In some circumstances, it may be necessary to 

charge the battery:

–  When using the vehicle mainly for short 


–  If the vehicle is to be taken off the road for 

several weeks.

To recharge the vehicle's battery 


–  Only use a charger compatible with lead-

acid batteries and with a nominal voltage of 

12 V.

–  Follow the instructions provided by the 

manufacturer of the charger.

–  Never reverse polarities.

–  Disconnect the 12 V battery.

Make sure the vehicle's charging cable is not 

connected at the same time.



►  Switch the ignition off.

►  Disconnect or turn off all electrical devices 

(portable devices, wipers, lights, etc.).

►  Switch off charger 


 before connecting 

the cables to the battery, so as to avoid any 

dangerous sparks.

►  Ensure that the charger cables are in good 


►  Connect the cables from charger 




•  Positive (+) red cable to the (+) terminal on 




•  Negative (-) black cable to the (-) terminal on 




►  At the end of the charging operation, switch 

off charger 


 before disconnecting the cables 

from battery 





In the event of a breakdown


Towing the vehicle

Observe the legislation in force in the 

country where you are driving.

Before towing the vehicle, it is essential to put 

the vehicle in free-wheeling mode.

For more information on 


, refer 

to the corresponding section.

An electric vehicle must never be used 

for road transfers.

It may be used, for example, to exit a rut.

Towing constraints



on the 




on the 




on the 














Use the towing eye only to free the vehicle when 

stuck, or to secure it for recovery on a flatbed 

lorry or trailer.



Technical data

Electric motor





Model code:





Unladen weight, 

battery included (kg)



Maximum loading 

weight with driver 




Gross vehicle weight 






Electric motor


Synchronous with 

permanent magnets

Nominal power: EC 

standard (kW)/(hp)


Max. power: EC 

standard (kW)/(hp)


Traction battery



Installed capacity 



Domestic charging





Model code:




Alternating current 

voltage (Vac)

230 (single-phase)

Rating (A)


Charging cable 

length (m)


Charging time (hr)

3 hrs for 80%

Driving range (miles/



Dimensions (mm)

These dimensions have been measured on an 

unladen vehicle.








Technical data





Various visible markings for vehicle identification 

and vehicle search.



A. Tyres label

Attached to the base of the driver's seat.

Indicates tyre inflation pressures when cold.

B. Manufacturer's label

Attached to the base of the passenger seat.

Bears the following information:

–  Manufacturer’s name.

–  European whole vehicle type approval 


–  Vehicle Identification number (VIN).

–  Noise level/Rated speed.

–  Maximum power/Maximum speed.

–  Gross vehicle weight (GVW).